I reserved a 12 ft box truck and received confirmation that it was available. When i arrived to…read morepick up the truck I was told only a 16 ft truck was available but that I could have it for the same price. The 16 foot truck is not only longer but also wider than the 12 ft and is bigger than I felt comfortable driving. I was told "all the 12 ft trucks are in the midwest" and was given no reason why I was not notified prior to my scheduled pick up of the change. I ended up speaking with the Budget Truck company regional manager who was able to find a 12 ft truck about 30 min away. I drove there and picked up the 12 ft truck. Clearly this original truck rental location didn't care if i got what I reserved or not...I will certainly never book with them again.

They went out of their way to help me. I arrived to pick up my truck and it wasn't there yet. The…read moreowner offered to have someone bring it to my house two miles away. I mentioned the movers i had scheduled cancelled on me (with very little notice) and she said she could get a couple teenagers to help. It made a potentially horrible day turn out fine. They had my truck 90% loaded in 2.5 hours. No complaints here, I was relieved and appreciative. It cost a bit more per hour than the other company but it was worth it considering same day service. Highly recommend.

From the owner: Save Up To 20% When You Reserve Online Today!…read more Free unlimited miles on one-way rentals and savings with our moving supplies. We offer clean, newer trucks, professional assistance and guaranteed reservations for your moving or business needs.

I believe the young lady who assisted me, Makayla, was highly professional and pleasant to work…read morewith. She and Mr. James ensured that I received a good rental, and the process was seamless and expedient. The price of a daily truck rental with Enterprise Truck beat the competition and included 150 miles for free. I appreciate excellent service and value and will look to Enterprise for future truck rental needs. Kudos to the team at Enterprise Truck Rentals on Gate City Blvd. in Greensboro, NC. If you go by, tell them Kindra Speech sent ya!

horrible customer service, very unprofessional. They threatened to call the police when i inquired…read moreabout my bill. I WOULD NOT SUGGEST STORING ANYTHING YOU CARE FOR HERE!

I can't say much about the new management, but I can say that they do not care for the material…read moregoods of the tenant. I moved to a larger storage unit a little more than one year ago. Had I known what I would find, I would have moved from there completely. The ceiling was falling in on my unit. There was rat feces EVERYWHERE. Most of my furniture was ruined by rat pee (my black couch was literally stained yellow and my yellow chair was nearly black). The rats nibbled on my bedding and even on an end table. It was so bad, I had to take most of my things to the dump. Don't even think about storing here. There are more options available. If I could give it no stars here, I would definitely do it.

Great customer service for my trucking business U & J Hauling Llc. Good rental price.read more

I rented a Truck online at $29.99 plus additional fees and deposit totaling no more than $155. At…read more12:35 My bank showed an attempted charge for $297 Which charges only occur when you pick up the truck.. I called the office to find out what's going on and yes I was frustrated and communicated with a bit of excitement but the owner or Operator an older local business man was extremely rude hung up on me twice, argued he didn't know who I was and when I showed up in person. And was met with more rude behavior he was short and explained he messed up in an aggravated tone and asked if I still wanted the reservation and proceeded to gesture his hand motion to leave. Furthermore I attempted to cancel this myself and it turns out the reservation was altered and now I can't cancel it and fear they may attempt to charge me yet again while I'm trying to find another truck to move... this Penske isn't the issue, rather this local business! Stay away!!! I contacted Penske Customer service and water discussing what had happened and trying to get a hold of the district in charge of this location the agent contacted the business owner or operator whom I had the pleasure of communicating with earlier and he was apparently nice to her and said I was intimidating me a 5'4 female driving a Prius and that He apologized and offered me a free truck to which I had declined.... HE MOST CERTAINLY DID NOT APOLOGIZE OR OFFER A FREE TRUCK! So I stayed on the phone with her while I went back in to discuss options since my time was running out in finding another truck to rent. He proceeded to say what free truck.... "I made a mistake! You never made a mistake before?" The agent on the phone heard it all how he was blatantly rude and a liar. Again.... Stay Away!

I rent vehicle all over the Fayetteville area from multiple locations and there is no doubt that…read morethis location is without a doubt the best and easiest location to work with, The location is always clean and they always get me in and out in a timely manner. Allie Glenn is on top of everything even before I ask, she is the embodiment of professional and dedication. I am grateful to have the pleasure to work with her and every member of this organization!