Very efficient, convenient! Phone app is very impressive and easy to use. Highly recommend!

Do not rent storage if do you will be liable, must get their insurance. A criminal can break through the storage. Literally, tear through the storage unit to the other side. File a police report. The attendant can also steal your personal property. You can get struck if the gate malfunctions due to weather. My moving truck with personal belongings was there for 2 days. The manager and customer representative were of no help. read more

good price. Good service. I was grateful to have a place to put my things that I couldn't bring with me. Thanks to the nice young lady who helped me. courteous and kind! read more

My wife & I have a lot of items to store & get organized. I reserved a 2nd storage unit to get our items out of the house & in storage, as we are having new flooring installed soon. It wasn't quite as big as I wanted, & our current unit was right next to the one available. But the price was a little out of our price range. Quanna @ the O'Henry location in Greensboro, NC was extremely helpful and honest in helping us get into that unit. She made calls to the main office & to her district manager. Unfortunately, neither were able to get us into the unit next to ours, but the effort was very appreciative. She did put me on a waiting list if more that size were available at a lower price. Quanna even told us that my wife & I were great customers, and we try to be. Treat us good, and we stay as customers. Plus, the location is only a mile from our house. I'm very pleased with Public Storage, and would recommend it to everyone! read more

Quality of the unit was sub par. 2 metal support beams were not attached to drywall and were sitting on the ground. Roaches had to be swept from unit. read more

When I inquired originally over a year ago, I was given a price over the phone. When I got there the next day , it was 10 dollars higher. Over the year I have seen price increase about every three months. Other companies I have inquired about from friends that use them have not had this. It is an extremely shady way to do business. It appears to be a "bait and switch "concept. I intend to warn others of this deceitful practice. When ask about it from the local managers, they basically got an attitude and said that's the way it is. When I went back 3 weeks before my contract and someone had put a lock on my unit. I had a defective lock and was replacing it with another. When ask about credit back for the time not used , she got an attitude and said we don't do that. Coming from a customer service based business I can assure you this does not work in your favor. read more

I have been at this location for over 31/2 years. The service has been great. I would recommend and use their services again in the future. Dave is an excellent manager at this location and offers friendly service. read more

I have had a storage space at this location for 4 years. I have been very pleased with Dave's customer service skills and professionalism. He is a people person and I can count on Dave to give friendly service with a smile! read more

I just want to leave my feedback and thank the manager at Public Storage , Ms Brittany for the great service I had really was able to move in in no time and all my needs were provided , I do appreciate everything , read more

My first experience with public storage was truly amazing, I will never deal with anyone else. Halie was very nice and knew exactly what she was talking about. Halie is definitely one of your stronger employees and needs a raise. She has very strong potential, if you take care of her she will do great things for the company. Public Storage definitely has my business for life. Thank you guys for being so great. read more