After taking care of my wife for 6 years it came to the point where I could no longer provide her…read morewhat she needed at home. I researched many care facilities and toured 8 or 10 of them. When I found Palm Villas I felt that this was where she would receive the best care. I was correct. I live close by and between myself and her friends someone visited most every day. Palm Villas was always clean and smelled nice. Every staff member was knowledgeable and had a helpful and positive attitude. My wife was not happy about moving into a care facility, but the staff there turned her around. She frequently referred to them as "my friends". My wife declined fairly rapidly and needed ever increasing care and the folks at Palm Villas took it all in stride. They provided a level of care and supervision that I never could have given her at home.

My mom, Coleen just recently left Palm Villas after residing there for 5 years. My family and I…read morecould not be more thankful for her care there. This was the third place she had resided and by far the best. The entire staff treated my mom and us great. It was a sad decision we had to make to move her. She only left because my sister moved to a different community and we moved her to be nearer my sisters home. Thanks to the entire staff !! Bill G.

Merrill Gardens Campbell is a great community. My mom has lived there for 2.5 years after an…read moreinterstate move and from the minute she arrived the residents and staff were welcoming and accepting. There's a lightness and cheerfulness about the place - the staff works hard, but there's a lot of laughter in everyone from the valet at the front door to the receptionists, the cleaning and maintenance staff, and the caregivers. I'm always surprised and heartened by how kind the residents are to each other - there's a good community spirit. My mom has mild cognitive impairment, is in assisted living there, and needs help every day. Sarum Talivaa, Senior Resident Care Director, and her team of caregivers are fantastic. I consider them partners in this crazy caregiving journey and I really value their experience and insight. I visit 3-4 times a week and I've seen that their work is very hard...so hard it would be easy for them to just phone it in to save their own energy. But Sarum and the caregiving team genuinely care about the residents and show it every day in the way they interact with and assist my mom (and me). I know she's in good hands and I'm so grateful for that.

I feel so lucky to call Merrill Gardens home. The staff here are kind, caring, and make us feel…read morelike family. Sarum always checks in and makes sure we're doing okay, she's got a heart of gold. Jennifer's meals are delicious, and she outdid herself with the Passover Seder. It was beautiful and full of meaning. Will is always smiling and ready to help, and Alexis keeps us busy with fun activities and great company. I want to live here forever!

My family cannot say enough good things about Caring Hearts. The staff there is dedicated to…read morehelping the residents there live with dignity and a sense of belonging. Michelle makes it a practice to reach out to families with "Good news" and pictures that show everyday successes and small joys. Prior to going to live at Caring Hearts our mom lived at a much larger (And frankly much more expensive) care home. However the level of personal care and attention that she now receives has resulted in a substantially higher quality of life for her.

I wanted to write this review for Olivia and the staff at Caring Hearts. They are really dedicated…read moreteam and are doing amazing work. My father has been doing much much better under their care than in other places we've tried. The facilities are always clean, the workers are super attentive to my father's needs, and visiting hours are very flexible. Olivia has been very kind to my father and I throughout the entire process of getting him situated. Additionally, they offer a very reasonable rate for the level of care they provide. I cannot recommend Caring Hearts enough.

The memory care at this location is top notch. My mom was really having a hard time, unable to walk…read moredue to a brain injury at another facility. With the care at this Belmont Village, my mom came back to life. She went from zombie-like to energetic and talkative. She loves the caregivers, and it feels like they love her too. Do not hesitate to bring a loved one here for A+ care and safety. The rooms are really big, and there are beautiful areas to sit and get some sun and fresh air. The activity leaders are so kind and really try to keep the residents busy with chair yoga, music, karaoke, word games, BINGO... The staff is phenomenal, and there are folks like Walter, Juan, Wilma, Christine, and more that give joy and care to each resident. I love that they assign PALs (care givers) to groups of residents, and most will pitch in and help whether or not they are assigned to a particular resident. Poojan (MC Director) and Radhika (Sr. ED) can often be found with residents. You can feel so much love here. Don't think twice about checking this facility out for your aging relatives. You will fall in love and get your own peace of mind, knowing they are safe, loved, and engaged. Just look at how they brought my mom back to life!

I could given them 5 stars because of the modern design of the facility it's beautiful. The reason…read morewhy is 3 stars because of the poor quality care specially in memory care department. 1. When pulled the cord takes time to get somebody for help, I understand they were busy, but there are 3 PALS sitting in activity area and they were in there phones.I understand they are watching those fall risk residents but should be only one PALS is assigned. 2. I have witnessed, while they are serving food at the dining room there a few PALs eating in the counter. 3. They are always short staffing.

We worked with Janelle at Synergy in Campbell and they were very responsive and flexible in taking…read morecare of my Mom who lived at home in Los Gatos. They were one of the only agencies willing to do shorter shifts (2 and 3 hours), albeit at a higher hourly rate which we felt was fair. When my Mom needed to move to assisted living Janelle helped us find a wonderful placement service. Overall recommended.

The staff was very caring and kind to my dad . They kept me updated about his condition and were…read morevery kind to the family members.

My mother was under the care of the Princess Lodge staff in the last few years of her life . This…read moreis a very tough time for every family member and the staff at the Princess Lodge made this time as comfortable as possible. My mother entered into palliative and then transitioned to hospice care, while at the Lodge, the staff was very attentive to her needs and care until her passing. They worked closely with the hospice staff and were in contact with us constantly during this time. This is a trying time for everyone and the entire staff was very understanding and made every effort possible to help both myself and my entire extended family through this final transition. We all are very grateful for care the Princess Lodge provided.

I have previously collaborated with assisted care facilities, and my experience with Joshua and…read moreSadek has been exceptional. Their communication is prompt, and they demonstrate a strong commitment to Cresent Oaks.

My mother has been living here for just a little over a year now. The building is modern, well…read moremaintained and clean. I have only good things to say about the staff and the care they give. Moving to this community was a huge improvement from the institutionalized environment of a skilled nursing facility.

We located Ivy Park at San Tomas after urgently needing to find a place for a close family member…read morewho was moving from a skilled nursing facility to assisted living. We were in a rush to complete the move, and Kayla from Ivy bent over backwards to make it happen in less than 48 hours and over a weekend. She even came in on her day off to help us get everything taken care of. The place has been really nicely remodeled. Everything is clean and well maintained. The grounds are also very nice. Key for us was the fall detection equipment that they have. It gave us comfort that any fall would be detected promptly. This was important as we knew that our family member was a fall risk. It was also great that they have an onsite nurse who could handle complicated meds that were changing every few days as well as glucose testing that needed to be performed multiple times a day. The chef they have is amazing. The activities coordinator is really caring and personable, and everyone who works there is pleasant. They were very accommodating to all of our needs, which was great. I could not have asked for a better experience!

My mother has been there for about a year and a half for memory and assisted care. Wonderful and…read morecaring staff. Great food and proper professional care.

Campbell Village took care of both my mother and father when they needed 24/7 care the most. My…read moremother was there for almost 6 years in Memory Care and my father had his own room near the Memory Care section for almost 3 years. My mother had gone on hospice at least 3 times while there, and each time the Memory Care and staff were so communicative and responsive so that my brothers and I could always know how she was doing. There were many times where Campbell Village helped us to get our mom and dad to the hospital for urgent situations, helping us to coordinate our dad's dialysis appointments, and also helping us to reserve the special dining room for our birthday dinners, special lunches, and holiday dinners. Campbell Village staff and the Memory Care staff significantly helped improve the quality of life for both my parents and my adult siblings so that we were sure our parents were safe and taken care of for their needs. And when the inevitable day arrived for my dad in 2024 and then 1 year later for my mom in 2025, Campbell Village called us immediately so that we can be there in those last moments. I will always be so grateful for their care, attentiveness, support, and empathy for both my mom and dad. The staff here really do care and I really felt that. Thank you Campbell Village for showing kindness to my mother and father in their last years.

I was a resident for a month and was pleasantly impressed by the care and quality of the staff…read more They took great care of me even at my worse. Very attentive to the needs of the residents and the food is pretty good too. I actually miss the facility and the people there. I may have to go say hi and have some good coffee and cupcakes.

We found Bed of Roses when my grandma needed hospice care in July. All of the staff are extremely…read morenice, comforting, and are confident in what they do, caring for patients with varying levels of needs. Among the biggest perks is they cook food in the kitchen. My grandma's appetite mainly revolved around homemade soups, eggs and oatmeal, smoothies, watermelon, and vegetables with meat (which had to be blended up because she refused to eat otherwise). They encourage patients to get some outside time in the backyard or a short walk in the neighborhood, but also had patience and understanding when it took about a week before my grandmother ventured outside. Accommodations and personal preferences are taken into account. For example, the 3 weeks my grandma was there she almost constantly alternated between being too hot and too cold. So the fan was adjusted accordingly, throughout the day. Bedside manner is above and beyond. Rose and her daughter Christina were the two main caretakers for my grandma whenever we visited. Their cheerfulness and general positivity is just the type of energy a person would want when not feeling their best. Even in the middle of the night when my grandmother would often wake up several times a night, Rose would get up to comfort her by sitting next to her bed for periods of time and saying calming words to her. My grandmother was a bit of a high-maintenance patient, but that didn't deter any of the staff's efforts to make her time there as comfortable as possible. Cleanliness is excellent as well, with diaper changes and showers being a top priority. The staff understands the effects of medications well, and talked it out with us a few times regarding which route or routes we wanted to take. My grandmother's room was soothing and homey with a good exposure of sunlight (and blinds) and had a nice TV. Sometimes we watched baseball with her or nature shows. Their communication with us was clear, and we always felt rest assured that the most was done for all patients there.

Christina and Rose will take care of your loved one with both compassion and professionalism. Mom…read moresaid every time I visited, "They take good care of me and are very nice." This comes from a picky eater and non-social 90 something. Food was mostly homemade and they catered to her preferences. The owners and ALL the caregivers treated her in a caring and gentle manner. My sister and I were very fortunate to get a place here at our moment of need. The caregivers were very communicative as her needs changed and helped arrange transportation to doctors and in house special care. I will be forever grateful for this wonderful care of my beloved mom.