After taking care of my wife for 6 years it came to the point where I could no longer provide her…read morewhat she needed at home. I researched many care facilities and toured 8 or 10 of them. When I found Palm Villas I felt that this was where she would receive the best care. I was correct. I live close by and between myself and her friends someone visited most every day. Palm Villas was always clean and smelled nice. Every staff member was knowledgeable and had a helpful and positive attitude. My wife was not happy about moving into a care facility, but the staff there turned her around. She frequently referred to them as "my friends". My wife declined fairly rapidly and needed ever increasing care and the folks at Palm Villas took it all in stride. They provided a level of care and supervision that I never could have given her at home.

My mom, Coleen just recently left Palm Villas after residing there for 5 years. My family and I…read morecould not be more thankful for her care there. This was the third place she had resided and by far the best. The entire staff treated my mom and us great. It was a sad decision we had to make to move her. She only left because my sister moved to a different community and we moved her to be nearer my sisters home. Thanks to the entire staff !! Bill G.

I am writing to commend the Front Desk staff for their exemplary service. They are professional,…read morecourteous, and cordial. A special shoutout to Shannah for always identifying herself when she answers an incoming call! The whole crew at the front desk is great; they help me with my packages and they have creative solutions to awkward situations. As for Merrill Gardens at Campbell, the people are kind and respectful. I appreciate their service. A wonderful place to live.

I always receive immediate help when I call the care givers…read morewhenever I need help. Many times I can't sleep with sweats and light headedness. Alway here in my apartment within a few minutes, asking if I want to go to the hospital. Most of the time I decline. This is a problem for the entire year. All doctors tell me that everything is normal.

Our family had the good fortune to find Caring Hearts about 3 years ago and I am so grateful. Mom…read morehad been living in a senior community with assisted care, but a fractured foot caused her to "fall between the cracks" in the continuum of care. Post foot fracture, she was wheelchair-bound--so couldn't reside in her 2nd floor apartment in case of fire--but she was otherwise healthy, so not appropriate for skilled nursing or the dementia unit. Off to investigate other options I went. When I found Caring Hearts and met Olivia and her staff, I knew it was all going to be OK - for Mom, and for our family. There are places that take care of your loved ones' physical needs, and Caring Hearts does a great job at that, but I wanted something more for Mom. I wanted a place where they would care for Mom's spirit as well as her body and a team that would work with me to ensure the highest possible quality of life for Mom for the remainder of her life. I got all that and more at Caring Hearts. Unless your loved one needs a very fancy place to live, I would unreservedly recommend Caring Hearts. The people are great, the food is good, they allow you to do "special" things like bring in favorite foods and flowers, and whenever there are medical issues, they are on top of it. (Olivia--not the geriatric physician--was the one who figure out that my Mom was suffering from UTIs. What a world of difference that made to Mom and all of us.) And, as Mom approached end of life, Caring Hearts got us set up with a terrific hospice called Optimal Care. Olivia started in this business because of her grandmother. Her grandmother would be very proud indeed.

My family cannot say enough good things about Caring Hearts. The staff there is dedicated to…read morehelping the residents there live with dignity and a sense of belonging. Michelle makes it a practice to reach out to families with "Good news" and pictures that show everyday successes and small joys. Prior to going to live at Caring Hearts our mom lived at a much larger (And frankly much more expensive) care home. However the level of personal care and attention that she now receives has resulted in a substantially higher quality of life for her.

The memory care at this location is top notch. My mom was really having a hard time, unable to walk…read moredue to a brain injury at another facility. With the care at this Belmont Village, my mom came back to life. She went from zombie-like to energetic and talkative. She loves the caregivers, and it feels like they love her too. Do not hesitate to bring a loved one here for A+ care and safety. The rooms are really big, and there are beautiful areas to sit and get some sun and fresh air. The activity leaders are so kind and really try to keep the residents busy with chair yoga, music, karaoke, word games, BINGO... The staff is phenomenal, and there are folks like Walter, Juan, Wilma, Christine, and more that give joy and care to each resident. I love that they assign PALs (care givers) to groups of residents, and most will pitch in and help whether or not they are assigned to a particular resident. Poojan (MC Director) and Radhika (Sr. ED) can often be found with residents. You can feel so much love here. Don't think twice about checking this facility out for your aging relatives. You will fall in love and get your own peace of mind, knowing they are safe, loved, and engaged. Just look at how they brought my mom back to life!

I maintained residency at this community for a year…read more Advised that it was an Independent care community. It is not but focus on assisted living and memory .care. The continuous unannounced walk in all hours of the night and day in my Apt. was an invasion of my privacy. Brought to the attention of Mgmt, I was informed it was in my contract. Due to the lack of respect and dignity , I was eager to depart. The only positive , that I can provide the food was desirable.

Thank you Princess Lodge of Campbell. It has been one year…read morefrom February 16, 2014 that I fell and broke my ribs. After one month in the hospital and rehab, it was decided I needed additional care. After interviewing care facilities, we chose Princess Lodge of Campbell at this time. I was extremely depressed, that's when the staff of Princess Lodge took over my care. They gave me the professional loving care that I needed and because of that I am nearly totally healed. The Bible says in James 1:27" Pure and genuine religion in the sight of God the Father means caring for the orphans and orphans in their distress." Princess Lodge of Campbell you do just that. Thanks from the bottom of my heart... David Mackley Age 71.

The staff was very caring and kind to my dad . They kept me updated about his condition and were…read morevery kind to the family members.

My 91 year old uncle could not be taken care of at home anymore so I had to go thru several…read moresearches for dementia care.I almost signed with a couple but realized they added more price until he couldn't afford it after all.They also charged for stuff he didn't need. Also many places looked like the people there didn't even know each other.Luckily a friend told me to look at one more place. Crescent Oaks was it ! Homey,clean ,beautiful apartments,all included Extras that elder care would want like beauty shop,podiatrist ,activities and most of all engaged caregivers and staff. The people there are darling,they walk around and chit chat,like they are all friends.My uncle loves the food and he shows off his new military style decorated room.The directors and staff especially Stephanie (the marketing person) made a difficult decision for our family go smoothly and gave us hints about how to help him transition. If there are any openings ,I would recommend this place for your loved ones with memory care needs.

I have previously collaborated with assisted care facilities, and my experience with Joshua and…read moreSadek has been exceptional. Their communication is prompt, and they demonstrate a strong commitment to Cresent Oaks.

We located Ivy Park at San Tomas after urgently needing to find a place for a close family member…read morewho was moving from a skilled nursing facility to assisted living. We were in a rush to complete the move, and Kayla from Ivy bent over backwards to make it happen in less than 48 hours and over a weekend. She even came in on her day off to help us get everything taken care of. The place has been really nicely remodeled. Everything is clean and well maintained. The grounds are also very nice. Key for us was the fall detection equipment that they have. It gave us comfort that any fall would be detected promptly. This was important as we knew that our family member was a fall risk. It was also great that they have an onsite nurse who could handle complicated meds that were changing every few days as well as glucose testing that needed to be performed multiple times a day. The chef they have is amazing. The activities coordinator is really caring and personable, and everyone who works there is pleasant. They were very accommodating to all of our needs, which was great. I could not have asked for a better experience!

My mother has been there for about a year and a half for memory and assisted care. Wonderful and…read morecaring staff. Great food and proper professional care.

I'm really liking my wife's caregiver Myra at Campbell Village most of the workers are very…read morefriendly and helpful

Campbell Village took care of both my mother and father when they needed 24/7 care the most. My…read moremother was there for almost 6 years in Memory Care and my father had his own room near the Memory Care section for almost 3 years. My mother had gone on hospice at least 3 times while there, and each time the Memory Care and staff were so communicative and responsive so that my brothers and I could always know how she was doing. There were many times where Campbell Village helped us to get our mom and dad to the hospital for urgent situations, helping us to coordinate our dad's dialysis appointments, and also helping us to reserve the special dining room for our birthday dinners, special lunches, and holiday dinners. Campbell Village staff and the Memory Care staff significantly helped improve the quality of life for both my parents and my adult siblings so that we were sure our parents were safe and taken care of for their needs. And when the inevitable day arrived for my dad in 2024 and then 1 year later for my mom in 2025, Campbell Village called us immediately so that we can be there in those last moments. I will always be so grateful for their care, attentiveness, support, and empathy for both my mom and dad. The staff here really do care and I really felt that. Thank you Campbell Village for showing kindness to my mother and father in their last years.

I was a visiting Nurse to this care home. I provided wound care on a patient who came to this home…read morewith a horrendous wound. The staff and owner were genuinely caring and active in healing this area and preventing more wounds. A very clean and welcoming home as well. Small touches make the best impression, and this patient , although advanced in dementia and perhaps not aware, was pampered a lot. She loved Purple when she was well, and the ladies there had all kinds of purple items (blankets, pillows, etc) always neat and clean, and placed lovingly. I visit a lot of Homes for Seniors, this one is great!

We found Bed of Roses when my grandma needed hospice care in July. All of the staff are extremely…read morenice, comforting, and are confident in what they do, caring for patients with varying levels of needs. Among the biggest perks is they cook food in the kitchen. My grandma's appetite mainly revolved around homemade soups, eggs and oatmeal, smoothies, watermelon, and vegetables with meat (which had to be blended up because she refused to eat otherwise). They encourage patients to get some outside time in the backyard or a short walk in the neighborhood, but also had patience and understanding when it took about a week before my grandmother ventured outside. Accommodations and personal preferences are taken into account. For example, the 3 weeks my grandma was there she almost constantly alternated between being too hot and too cold. So the fan was adjusted accordingly, throughout the day. Bedside manner is above and beyond. Rose and her daughter Christina were the two main caretakers for my grandma whenever we visited. Their cheerfulness and general positivity is just the type of energy a person would want when not feeling their best. Even in the middle of the night when my grandmother would often wake up several times a night, Rose would get up to comfort her by sitting next to her bed for periods of time and saying calming words to her. My grandmother was a bit of a high-maintenance patient, but that didn't deter any of the staff's efforts to make her time there as comfortable as possible. Cleanliness is excellent as well, with diaper changes and showers being a top priority. The staff understands the effects of medications well, and talked it out with us a few times regarding which route or routes we wanted to take. My grandmother's room was soothing and homey with a good exposure of sunlight (and blinds) and had a nice TV. Sometimes we watched baseball with her or nature shows. Their communication with us was clear, and we always felt rest assured that the most was done for all patients there.

We used Family Matters to provide caregiving services for our 88-year-old mom, who has dementia. KJ…read moreand Laura have been incredibly supportive, compassionate, and understanding throughout our journey. MaryAnn was a wonderful caregiver. She was kind, patient, and nurturing with our mom. Unfortunately, due to a change in our circumstances, we had to discontinue the caregiving services for now. We are very grateful for the care and support Family Matters provided and would not hesitate to use them again for our future caregiving needs. We highly recommend them to families looking for compassionate and dependable care for their loved ones.

If they tell you they have plenty of staff and don't have staffing issues, don't believe them them…read more We've had plenty of staffing issues with this company. We get a lot of calls last minute of no one being able to come for that day and they don't have a replacement.