The guy that helped out was great. Super friendly and they completed the service fast.read more

10/10, highly recommend! I brought my car in, concerned that there may be some kind of tracking…read moredevice on it, and Michael was excellent. He brought my car into the garage, lifted it up, and did a full walk around/inspection to check it out, all completely free of charge! Truly, I'm so grateful for the high level of customer service!!!

Bought the tires oniline after running over something and getting a flat. Scheduled my appointment…read moreonline, went in, they checked the other two, changed out the spare and the other rear tire, and I was off! Took maybe 30 mins in and out. I have my new tire place, no more dealership PIA for me.

I have been going to this location since it opened. I have always appreciated the friendly and…read morehelpful information provided by the staff. However, today I felt like I was on a used car lot and the only after my money instead of trying to help me. I had a sensor light on my dash concerning the TPMS so I made an appointment to have it checked and the tire inspected. Upon arriving for my appointment, Franklin greeted me and wanted to inspect the tire. After telling me it was a simple fix to replace the battery in the sensor, he proceeded to check the other tires including my spare as well as my wiper blades. After which he told me that everything would need to be replaced. Also, because my tires are in such bad shape, he would not replace the battery in the sensor. I asked what happed to it being a simple fix and was told that unless I got a new set of tires (and wiper blades), he would not be able to help me. Now, I understand that my tires are not brand new but they are not bald and have had several recent air checks from the same location without any warnings about bad tires. I hope this company has not changed its business model to be one of upselling instead of helping the customer. Guess I will need to find another location to use.

Barbara was so helpful! Really appreciated the excellent service. I came in for a battery…read morereplacement.

This is a review from a girl who knows nothing about cars and relies on the help of others! I've…read morebeen hear for windshield wipers and for car fob battery replacement. Prices were very reasonable and staff was friendly and helpful I was in and out in about 10-15 minutes. Highly reccomended this location and appreciate that they stay open later.

My daughter's car broke down across the street. They were able to diagnose the problem and get her…read moreback on the road in a couple days, after the part arrived (broke down on a Friday night so no surprise it took time to get it over a weekend).

I called 2 times during the hours they first opened they were nice and wanted me to come in. I have…read morea bad battery and alternator so my car wasn't going to make it far. I drove over right after i called. My car ended up breaking down, it wouldn't turn over and the steering wheel was locked. I was in the plaza one store over when that occurred and sun devil auto refused to come help jump my car or help service it because they were too busy. Even though they were close enough to physically see my car. That was during the third phone call. I called brakes plus after that which is right next to sun devil auto they jumped my car drove it over to their shop and helped me out immediately.

Came in on 12/26/19 @ 7:30am…read more We previously had a valve extender put on our RV and the guy who put it on did it incorrectly. Like, he used electrical tape. It basically was causing the tire to leak. Came here early in hopes we could get it resolved as we are on a Cross Country trip from San Francisco to Florida and we had my car in tow. A guy with a brand and small pony tail was incredibly helpful and helped us resolve our issue. Thanks to him we could safely travel without worrying about breaking down our in the open road. We were in and out in 15 minutes

Booked online for a ac repair at noon. Received a email confirmation that appointment was moved to…read more11am I thought great maybe they have it together now since I saw all the bad review. Get there after driving 20 miles each way walk in and the guy says I was just about to email you we only have one ac tech on Sunday and it probably won't be done today. So the question becomes why would you not know your workforce on duty? Why should you book it even earlier than the original appointment only to not be able to do it. Then when I walk in say I was about to email you 10 min before the appointment to tell me all of this . Place was good years ago when it was a fletcher not now the reviews are true I guess only Firestone I trust is rual and baseline they have there stuff together

We have always received great customer service from the staff. It is nice to be able to have…read moresomeone respond to your concerns.

We have been loyal customers for 5 years and leaving because of recently we have encountered very…read morepoor customer service from an office person named Michelle. Very sarcastic and rude. She cannot admit when she is wrong. We transferred our accounts to another State Farm agent. You don't deserve the book of business if you defend poor customer service. If I could give Michelle less than one star I would.

This is a "napa" authorized dealer. Dont go to this trash store. They do not honor warranties and…read moreclaim they dont store phone number information to look a customer up like an actual Napa store does. Take the time to drive to a real Napa Auto Parts, promise you its worth the time....

Location is not easy to find! That said, they have good Customer Service, a positive, friendly…read moreattitude, and are knowledgeable about their specialty and about the needs of the local area. Some items or parts have long lead times, but that's America in 2022, not their fault. Overall: very good auto parts store.

Eric Coronel! You're one of the best sales manager we have worked with…read more To everyone reading this, if you're thinking of getting a new car, dont hesitate to work with Eric Coronel , highly recommended at Big Two Toyota in Chandler. He made the process smooth and fair. Nowadays it's hard to find someone you can trust especially when buying a car. He took care of my parents very well and patiently. You can't find a service like this ever anymore. I'm helping all future buyers with the right people that they deserve to help them buy their dream cars.

11/26/25- appointment at 8 a.m. with Alex. Checked in at 7:15. There were a lot of cars as it's a…read moreThanksgiving week. Lots of people showing up before there appointments and they are still checking them in. Everyone is moving quickly and still being friendly! Alex is the service Tech. I see and he's always so friendly. He's always keeping me up to date with my car and repairs. Lets me know what I will probably need for next visit so I can start preparing to save for it, if it's costly. Update as of 06/2026 Alex no longer works here.