I was a little tentative coming to this location after reading previous reviews, but it was my…read moreclosest store and I needed to upgrade my iPhone 7 to the XR. I was met immediately by Anthony Morales, who helped me get everything I had already researched and decided on. He made my upgrade so easy and pleasant, with feeling as if I was stopping by a friends house. (Frankly, the store even had a really good music track playing too. ) I've been a customer of ATT since the days when they were Bellsouth. And this was one of the best experiences. He was knowledgeable and helpful down to the accessories I needed. Very much recommend others to stop in, as it's also my understanding that they're actually a new team of trained professionals established there to support and improve the customer experience.

Do not waste your time going into a store, even though it's a corporate office from AT&T because…read morenot even the manager in the store can help if you purchased your phone from another AT&T store that is unauthorized Dealer the corporate store can do anything for you even though they're the same company the same brand. I've been chasing after AT&T for the past three months to get credit credits on the three lines 3 devices that I have and they still give me the runaround. Do not waste your time with AT&T go with another provider there's tons of better providers out there. AT&T gotta do better with their services overall.

Ultimate Streams provides the most amount of TV for the lowest price! It can't be beat. If you like…read moreTV and want to break free from the tyranny of contracts, Ultimate Streams is your solution. In addition to literally every channel that exists on the planet, you get first run movies, pay per view and DVR functionality all for a fraction of the price you'd pay to the cable company or movie theater. Customer service and tech support is top notch as well!

This firm is first rate! Mark planned and remotely installed and corrected my whole home tv box…read moretheatre with absolutely no fuss. He is talented, gifted and dedicated!I recommend him without qualification! Get 'er done! Boom shakalacka!! Trevor C.

My TV suddenly stopped working and it was a wall mount so I had a difficult time navigating the…read moreinstructions from DIRECTV. I called the TV GUY and he was at my home, completely prepared, within 2 hours. The service I received was impeccable. He found out that my TV was no longer operable and even came with me to purchase a new one. Obviously he installed the new one. I would recommend this company to anyone and everyone!

Excelente servicio, profesionales, atentos al mínimo detalle en la reparacion de mi TV . es…read morerecomendable esta compañía

https://nextdoor.com/p/hrFgSMLPkb8h?utm_source=share&extras=MTA4NTUxMDg1&share_platform=10&utm_campa…read moregn=1779331693583&share_action_id=dbd53e53-da25-4c89-9bee-c1546eb6028f

DirecTV blocked my access to my online account. I used chat to cancel the account when the…read morecontract period was over. I switched to a new provider. Now after 3 months I discover they have still been charging me and didn't close the account when requested in September. They have now offered me a goodwill gesture of 1 month fees refunding, but they have taken almost $1000 from me since I cancelled. They are the worst company I've ever dealt with. Dani W Suggests I contact customer support. But they are the source of all of my issues and have cost me money. Here's a small excerpt 156. No, don't issue any refund unless you give me what I want. I've already started a complaint to the Better Business Bureau. I will let them handle this if you cant 157. No, we have not made any mistake on your account and due to security reason we cannot cancel the service without your approval, you went unresponsive on the chat before we are connecting you to the dedicated department. Arul 158. Shall I proceed with the cancellation ? 159. of course cancel it! 160. It was cancelled in september whatever you say 161. Thanks for confirming the same. Arul 162. I have been with xfinity since september 20 163. why would i use a service i can't access online 164. Cancellation Disclosures Please review the following Service continues until Saturday, January 3rd 2026 at 12 p.m. EST . The included Gemini Air Device or other paid in full devices, no action required on your part and there is $0 due. If a Gemini Air or Gemini device(s) was financed, the amount charged on your next bill cycle date will be the remaining balance of payments. An email will be sent confirming your total Early Termination Fee that will be billed on your payment method on file on your next bill cycle date. Arul 165. what is this garbage 166. early termination fee 167. i wasn't in contract 168. Not to worry, you don't have ant early termination fees. Thank you for your valuable time! As per your request, I have successfully cancelled your service. You will receive an email confirmation to your email address shortly Arul 169. Sorry to hear you canceled your DIRECTV service. You can still watch live and on demand entertainment until Jan 03, 2026. If you change your mind before Jan 03, 2026, reactivating your service is easy! Just sign in to your account and follow the instructions. If you have any questions, click here to chat online or call us at 800.531.5000. For installment plan questions, please contact 800.531.5000 for questions on any remaining balance you may have on DIRECTV devices. 170. do you see a huge problem here? the line JUST SIGN IN TO YOUR ACCOUNT. The whole problem to start with is that directv doesn't allow me to sign in 171. You can ignore the early termination fees since your contact is already ended. Arul 172. you really need to fix your IT 173. I would've just stayed with directv if you hadn't blocked my access 174. I'm really sorry for that. I will take this as feedback and forward to the concern team Arul 175. No you won't. the last guy said the same and he couldn't even fulfil his promise to close the account 176. anyway, i'm putting a compensation figure into my complaint to the BBB. You can fight it out with them 177. Please do accept my apologies. Sure I will take this as feedback and forward to the concern team Arul 178. I'm sorry for that. 179. I know it doesn't personally affect you since you're just a cog in the wheel 180. I'm really sorry for the hassle, Is there anything else I can help you with ? Arul 181. tell me something else. I was charged 233.28 in september and october. but then charged 243.52 in november and december. Why did that price change and why wasn't i notified? 182. The case against you is getting stronger the more i dig 183. I've filed the complaint with the BBB seeking 953.60 184. i'm now leaving my trustpilot, yelp, and google reviews 185. I would like to inform you that , your price guarantee has been ended on the August month hence the price has been changed to our normal price that's the reason you have been charged high that usual. however you would have received the email for the same once your price has been revised. Arul 186. i'm asking when you notified me of the $10 increase. Obviously i was out of contract which is why i cancelled the service 187. the fact it went from 166 to 233 was why i cancelled. but why then did it go from 233 to 243 without notice 188. The annual price has been increased on the 5th of October and we have sent email to all our customers. Arul 189. prove you sent the email. i have no record of it 190. You can check your register email, also please check spam, junk folder. Arul 191. explain again how i am meant to manage my account 192. Also, all our emails are system generated. Arul 193. so you're just telling me what it should do. You don't know this for sure 194. Please log in to www.directv.com Arul 195. Log in with your credentials,

Highly recommend this location. We had Daniel as our representative and we are so pleased by his…read moreattention to detail and professionalism. Ask for Daniel.

This store is new to the area, I stopped in to get a new SIM card for my iPhone,& questions , Joel…read moreEsoboza was the manager who greeted me with a great Hello, Asked what I needed, I explained my issue, He could not of been more helpful, fast, friendly , explained my plan to me in my ln words I understood, lol Had patience to deal with my many questions, I couldn't of been happier with his help, Welcome to the neighborhood Joel, I will be back for my next lesson on the new TV info, Thank you so much!

Excellent service and very professional! Great communication during the whole process. Greatly…read morerecommend using their services.

KO Telecom did a great job installing my CCTV System! Very friendly and professional service…read more Highly recommended for any CCTV, data wiring, or DirecTV needs!

Jaime and crew did an awesome job. On time, right pricing and, most important, great professional…read morework. Looking forward to have them back again next week for more projects. Kudos! Sincerely, A. Carvajal

Best service! Very knowledgeable and problem solving oriented. Good communication, everything was…read moredone on time and in a professional manner. Price was right. Highly recommended.