Dennis is professional, courteous and timely. He returned my call the same day and got me on the…read moreschedule at a convenient time. He did the work quickly, efficiently and explained things as he went. He was priced fairly, and I will use him again as the need arises. And I recommend him as well. I also appreciated his conscientiousness in regard to dumping greasy water from my dishwasher...he made sure that it was over a fence so that my dog couldn't get to it.

Fixed our dryer. Fast, professional, excellent experience. Definitely a lifesaver; we were prepared…read moreto have to buy a new one. It's been a month and all is working perfectly.

Great job came out day after we called him fix my dryer and no time at all he is whirlpool…read morecertified, and I would highly recommend them

Washing machine stopped rinsing our clothes. Hubby would have to start machine from the beginning…read moreto try and get machine to unload the water. Very frustrating, We have a good size dog named Lucy and she likes clean pajamas and blankets. After a few trips to the laundromat we called Bob's Repair. Heather at the shop said she would send Byron the very next day .We were thrilled to be getting Byron because of all his reviews. He arrived spot on . He was super super sweet and he knew his stuff. My hubby and self learned a whole bunch from him about front load washers . Stuff we never knew but made sense. He needed to order parts and set up another install day. Heather in office notified us what the entire cost would be and made sure we knew this upfront. Bryon was back within the week and put a new drain pump in . Took less than an hour. We had out of town company college age who was impressed at how fast Byron was as well. Workin like brand new and so quiet. You need a great repair person Byron is your man , professional,timely, knowledgeable and very quick to get the job done. Quality, value , is worth the call !! AND Lucy Loo our dog loved him

I called him for an oven repair. he came out the next day, diagnosed it in minutes and made the…read morerepair for $175. anyone else that would have been just the service call! he was courteous, knowledgeable, personable, trustworthy. I will only call him for my appliance repairs.

READ THE REVIEWS AND RUN! Jay is incompetent to say the least. Will act like he knows charge you…read moreand forget about you. Dishonest and unprofessional.

I highly recommend this establishment. I took my vacuum cleaner in for a cleaning. And they did…read moresuch a great job. It almost looks brand new, and it works perfect! Excellent service. Great prices and they treat you with professionalism. Don't miss out on this great community vendor.

I hate giving low ratings and was initially looking forward to leaving a positive first Yelp review…read morefor this business after good reviews I read elsewhere. Unfortunately, my experience here was just not good. Several months ago, I burned up the motor in my Kitchen Aid mixer trying to mix too much bread dough at once. It limped along for a while, but it soon became clear it needed help. This is a prized possession - I use it all the time, and it has a lot of sentimental value. I found Erv's listed online as a certified Kitchen Aid repair center, and they had great reviews. I live a few hours away, so I called ahead to see if I could drop it off while in the area and pick up later, or have it shipped if I had to leave town before the repair was finished. I was told this was possible. I did end up leaving town and was told it would be shipped ASAP. It took several weeks and several follow-up phone calls from me, but I did eventually get my mixer back in the mail. Unfortunately, the bowl and three attachments I had left with the mixer were not returned to me, so it was still unusable. It again took several phone calls, but the bowl and two attachments were returned to me. Still missing the third attachment. Several more phone calls to get the third attachment. It finally arrived. Clearly not the attachment that goes with my machine, but, at this point, I decided to go with it and just move on. Just tried to use the mixer tonight for the first time. The mismatched attachment is the wrong size and does not work with my mixer. I guess I will buy a new one. All together, I could have spent much less money to get an all new mixer. I never once got a return call from leaving a message on their answering machine. I always had to call, catch someone in the store, re-explain the whole saga, and wait for them to look up the record. I was determined to remain friendly despite my frustration, and everyone working here was always polite. But several months and a chunk of change later, I still cannot use the appliance I brought for repair. I imagine this may be different for folks who live near by, but I cannot recommend this business to would-be out-of-town customers.

This company does not care about you. We joined thier…read moremembership, and it has been a terrible experience. We asked to schedule our spring tune up in March, they scheduled us in May. Then they canceled day-of. Then they GHOSTED us THREE TIMES IN A ROW after re-scheduling us-- over and over-- no call, no-show... three times I had to call/text THEM to see why they never showed up. They never followed up or made good by attempting to fix the issue, even when after I reached out and told them about the TWO MONTHS of straight up GHOSTING and our continued desire to have them come out and perform the services they have been CHARGING US FOR the last 6 months. If you like being left in the lurch for MONTHS with terrible customer service and no communication, this is the company for you. Buyer beware, these guys do NOT care about thier customers at ALL.

They are not locally owned and operated. The prices are outrageous. I had issues with install and…read moreit could never talk to someone other than call center person who could not help and said they would pass on info and to expect call back within 24-48hrs ( way to long) only to never receive call back DO NOT USE THEM and share with friends and family. When they were family owned they were great but they have been bought out and are terrible now.

Top notch for buying a new appliance. We will definitely be back. Great install team.read more

You might be tempted to use a business like this for better service than a big box retailer. I'm…read morenot sure that you'll get it. They use a text message tool to communicate with customers. But if you run into issues from the lack of context in texting the staff doing the texting may get fatigued and simply stop responding and refuse to take responsibility for their communication by giving you a first name. When you call directly to the office, the staff might refer you to a manager but the manager might be too busy to call you back and discuss your issue. When the service manager does call you back, you might be reminded of your responsibility to immediately report any quality issues with the repair, but get little recognition that repairs are sometimes done incorrectly. And in case you thought they like to use texting, be told it's really better for you to pick up the phone and call them. Not that the staff will be trained to proactively call you if texting goes sideways. If your dishwasher door won't open flat for loading after being disassembled, would you think that's a sign the repair was done incorrectly? I did. But Camden can't say if that would be the case. Anything could have happened.

I wanted to find an actual Appliance Store rather than a big box store to help with a tight fit…read moreinstall and somewhere I could call should I have any maintenance issues down the road. I purchased 5 appliances. They even had someone come out to measure my space for a washer/dryer since it was touch a tight fit. Salespeople worked as a team and were very helpful. I highly recommend Camden's.

We decided that having to replace a 4 year old $2500. Samsung from Home Depot that shopping local…read morewould be a better choice. No, $1859. Tax, $175. Delivery/Removal fee $385 for the extra warranty and asking my nieghbor to be here because Thursday is the only day.... What did it get me when I called this morning two weeks after delivery when we finally figured out that the doors aren't level and now the gasket is worn slightly. A call back saying "if you'd like us to come out it will be $150 dollar service fee because door adjustment is part of delivery. "Door adjustment is in the owners manual or I can explain how to do it now." So here is my review, I WILL NEVER purchase another anything from you. Nor will I recommend your company and at every conversation I have about appliance replacement I will have this exact conversation verbatim. I regret having purchased an appliance from you as the customer service from someone in India is much easier to accept then the service you provided this morning.

Dennis came right at the time he said he would. He was very nice and efficient. The price was way…read morebetter than I expected. I will definitely use Dennis again for any of my appliances. He was great.

The technician came to my home to work on an LG Refrigerator. Posing as an LG specialist he tells…read moreme my refrigerator is not fixable and it is still under warranty. I need to call LG and tell them that he said it can't be fixed and they would give money towards a new fridge or replace the one we have. After calling LG this business is NOT LG certified and I have to have another service call by certified LG shop. The technician was at my house for less than five minutes but walked away with an 80 dollar service fee that I now have to pay again for another service call. When asked to have my money refunded I was told that it wasn't going to happen. Do not trust this business they will misrepresent themselves and take your money only for you to have to pay it to another technician that is qualified.