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    Bill's Appliances

    5.0 (2 reviews)
    Open 10:00 am - 5:00 pm

    Services - Bill's Appliances

    Cooktop repair

    Appliance installation

    Range installation

    7 More Services

    Range repair

    Appliance repair

    Stove installation

    Stove repair

    Dryer repair

    Refrigerator repair

    Washer repair

    Bill's Appliances Photos

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    Recommended Reviews - Bill's Appliances

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    6 years ago

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    9 years ago

    Very satisfied! sent friends and relatives...they are also very satisfied! Good deals and good people!

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    Mr. Appliance of Berrien County

    Mr. Appliance of Berrien County

    (15 reviews)

    I typically give service professionals grace, but our experience with Mr. Appliance was deeply…read moredisappointing and unprofessional. Today, the technician, Skyler Mead arrived to repair our dryer. While he sounded pleasant on the phone, his demeanor shifted the moment he entered our home. My husband politely asked if he could remove his shoes , a standard request in our home. Before my husband could even finish his sentence (he was about to ask if he could wear booties), the technician abruptly responded, "I will not take off my shoes," and began citing OSHA violations, malpractice concerns, or something to that effect. There's a way to approach someone when they simply don't know the policies or requirements of a service technician. My husband was not aware that removing shoes could be an issue -- that's why he asked. It would have gone a long way if the technician had simply educated us respectfully, rather than immediately becoming defensive and rude. A calm, professional explanation would've been more than enough. Unfortunately, the tone he set from that moment carried through the rest of the visit. When my husband later tried to be kind and asked how his day was going, the technician ignored him entirely. A few minutes later, when asked how things were going with the dryer, he mumbled under his breath that he was still working and would "let us know." He made no effort to communicate clearly or respectfully. Finally, he decided to speak to me about the dryer, and told me he needed to check availability of a part. I didn't know if that meant someone would call us later, so I asked for clarification, if someone would call us back with information he snapped, "I'll go outside and make the call to check on the part." Again, the tone was unnecessarily sharp. We were simply asking for clarity, not being difficult. To his credit, his demeanor began to shift toward the end of the visit , perhaps he realized how unprofessional he had been. He apologized that he didn't have the part, gave us his card, and offered to help if we needed anything else. But by that point, the experience had already left a bad taste. It's also worth noting that both my husband and I are professionals--he is a physician and business owner, and I am a nurse--where delivering excellent customer service is a fundamental part of what we do. We interact with people from all walks of life every single day, and regardless of our personal views or how someone presents, we treat everyone with respect and dignity. That's the bare minimum anyone should expect in their own home. Unfortunately, Skyer did not extend that same courtesy. I'm not going to speculate on why we were treated this way, though I can't ignore the fact that the thought crossed my mind that race may have played a role. Whether that was the case or not, it doesn't take much to treat people with kindness and respect. Whether you're having a bad day or not, when you step into someone's home as a professional, decency should not be optional. Sadly, that was missing from our experience with Mr. Appliance.

    Service next day. Ordered parts and fixed within two days. Accurate quote. Would recommendread more

    Camden Appliance - The Camden Appliance Crew

    Camden Appliance

    (14 reviews)

    $$

    We decided that having to replace a 4 year old $2500. Samsung from Home Depot that shopping local…read morewould be a better choice. No, $1859. Tax, $175. Delivery/Removal fee $385 for the extra warranty and asking my nieghbor to be here because Thursday is the only day.... What did it get me when I called this morning two weeks after delivery when we finally figured out that the doors aren't level and now the gasket is worn slightly. A call back saying "if you'd like us to come out it will be $150 dollar service fee because door adjustment is part of delivery. "Door adjustment is in the owners manual or I can explain how to do it now." So here is my review, I WILL NEVER purchase another anything from you. Nor will I recommend your company and at every conversation I have about appliance replacement I will have this exact conversation verbatim. I regret having purchased an appliance from you as the customer service from someone in India is much easier to accept then the service you provided this morning.

    We had a very poor experience with Camden Appliance -- Niles. The sales team did a great job, got…read moreus sold for two dryers, a washer, and a fridge. Very friendly. We actually upgraded for a nicer dryer on one of the options per their request. The Dryer is not good at all. Rarely completes drying the given load. Have to run it multiple times. The fridge broke down and stopped working within the first two months of having it. It is under "warranty," but don't let that confuse you. Because the warranty gives them no motivation (not profitable) to fix the product, the fridge has been broken for 5...going on 6 months without repair. Really bad experience being sold poor products.

    Bill's Appliances - homeappliancerepair - Updated May 2026

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