Nicholas, Tony, Devin and Marcos really helped me out today. And employees like these individuals…read moreare why I'll keep coming back to Take 5. Due to the recent flooding in Dona Ana, a piece of my car (not really a necessary shield) was hanging down, and they fixed it for me! Quickly and efficiently. They were helpful, polite, gave me a refreshing water, and cleaned my window. Top marks for these kind individuals!!

I took my car for an oil change and the service was absolutely amazing! The did a full once over on…read moremy car, oil change, checked air filter and everything! Everyone was incredibly nice and informative no complaints there. When I had left the shop my car had a problem where it wouldn't go anymore. It was fully in limp mode. It would start and run but the gas wouldn't rev the engine or anything. I only made it like 150-200ft from the shop. Two very nice construction guys helped me push it out of the way. Anyway, I walked back up to the shop and explained the issue. The staff were very responsive and kind about the situation even though I was visibly frustrated but trying to keep my composure. They immediately jumped under the hood trying to find the issue. We got my car back into the bay and they spent some more time to find out what was wrong. It's still a complete mystery I guess but they replaced my air filter and that seemed to fix the problem (my current one was still good which is why it's a mystery) My car is perfectly fine now there was nothing damaged and they did refund my service for the inconvenience which I did appreciate. The staff handled the entire situation professionally and efficiently so I really don't have anything negative to say about the experience. Things like this happen sometimes but the way it's handled is what really matters.

Great team at this store. I made my appointment on line was checked in right away and greeted by…read moreIsrael who assisted me and took great care of my car. Thank you walmart auto team! ‍

I was real iffy about getting new tires put on the car here, but rest assure I had nothing to worry…read moreabout. Excuse me for forgetting names but the two men who helped were very informative in helping me and got the car tires all done pretty fast but correctly without giving me trouble with the tire sensors. Overall professional, fast, very nice, kid friendly, and informative. Thank you

Good people, good service - I'm happy with the work they performed for me on my old truck.read more

I had used this shop previously and had work done without issue, which is why I trusted them with…read moresuch a major repair. Unfortunately, after this experience--and especially after dealing directly with the owner--I will not return and cannot recommend this business to others. The shop was paid approximately $17,000 for the work performed. Despite the owner's response implying otherwise, the attempted credit card dispute was done paying 5,000 on top of the 12,0000 driving the truck home and oil leaking all over my driveway, it was unsuccessful and they received their payment. My original review was actually quite restrained. I didn't detail every issue because my intention wasn't to damage a small business; it was simply to share my experience. The truck was there approximately three months after we were initially told 6-8 weeks, the final cost was significantly higher than the highest amount originally discussed, we experienced repeated delays at pickup, and after driving the truck less than 10 miles home, it had to be returned to the shop. The shop arranged the towing company that damaged our tonneau cover during that return trip. We were promised it would be replaced, and it still has not been. What ultimately changed my opinion of this business was how the situation was handled afterward. Rather than acknowledging that our experience fell short, the owner's public response characterized our expectations as "unrealistic" and disclosed details about our transaction while presenting several events very differently from how they occurred. I don't expect a business to be perfect. I do expect professionalism, communication, accountability, and follow-through--especially after spending approximately $17,000. Based on my experience with both the repair process and the owner afterward, I would not bring another vehicle here, and I would caution others considering a major repair to make sure estimates, authorizations, timelines, and promises are documented in writing.

I simply cannot say enough good things about Accu-Tech. They are my mechanic. From something as…read moresimple as an oil change to a MAJOR repair because I drove 2 flats on the rims of my 2018 Toyota Tacoma. EVERYONE I mention Accu-Tech to has their own great story about them. I trust them implicitly. If you're in the Las Cruces, NM area & in need of GOOD, RELIABLE, HONEST mechanics, call Accu-Tech & make an appointment. You owe it to your vehicle to have it serviced by Accu-Tech! I won't ever go anywhere else!!

Needed master/slave cylinder replaced on clutch on my 2000 F350. Also the AC had vacuum line and…read moreanother issue with the actuator from rodent damage. They had it fixed and ready to go on time. Explained everything. No cost surprises. Over all a great experience. Highly recommend!

Great service by both Kevin on the phone and Jacob on site. They have always been friendly and…read morevery helpful, and go out of their way to be a good neighbor. Give them your business. You won't regret it.

Took my truck to get the tires balanced due to vibration at 50mph and 80mph. Got tires balanced, i…read moretook it for a test drive but vibration was still there. Immediately took it back and was told tgat they werent balanced correctly and someone else with more experience had re-did it. I took it for another test drive and vibration did gondown by approx 50% but was not completely gone. I immediately took it to another place (discount tire), they checked and stated that not all tires were balanced, one had no weights, one had d weights, one had weights in the wrong place and one had new weights in the right place. I took it back to big O and complained for the poor service. And for claiming to have rebalanced the tires when they didnt do a complete job. I did a test drive with the tech and he confirmed that there was still vibration amd rhat he had only balanced the driver side of my truck and not the passenger side. So he said he would rebalance the passenger side as well. When that was finally done, the vibration was greatly reduced. IT TOOK THREE BALANCING ATTEMPTS TO GET THIS DONE. AND THATS CUZ I TOLD THEM THAT ANOTHER TIRE SHOP CHECKED THEIR WORK AMD CONFIRMED TGAT THEY DID A PISS PORR JOB. This is MOT the first time that ive had problems with This specific Big O Tires location.

Very busy place, I came in on Saturday around 11 AM, they were packed. Ony two service advisors in…read morethe front, however they immediately acknowledged me. I couldn't get on the schedule the same day, but one of them walked out, checked all tires, put air in where needed. It was a good experience. While waiting I glanced in the shop. It doesn't take much to see how professional a place is. This one looked just that.

Made an appointment for an oil change and tire rotation... got in and out in about an hour, the…read moreprice was good and there is a large Farmers Market nearby to kill time. All in all a good experience.

Terrific experience from start to finish.. helpful with a great attitude. I recommend this place…read more%100!

Went to jiffy lube on north main yesterday January 18. While we were inside eating popcorn, the…read moretechs were working on my vehicle. Or that's what I thought. One of them came in and showed me a filthy air filter. He can replace for $49. I said no . Turnsout they are less than $20 at Walmart. I understand you have to make a profit bu t what really upset me was the filthy filter he showed me wasn't mine. My filter is cylinder shape, the one he showed me was flat. So when I checked my oil level, turns out they didn't change my oil.. It was still dirty!! I used to use these guys alot. Never again! FIRED!!!

I dropped my car off yesterday for an ac check. I'm usually pretty apprehensive about where I take…read moreit because some people want to charge you an insane amount for things you don't really need. from the time I arrived Sergio was attentive, he communicated the process they would take, and even kept in phone contact to let me know what was happening every step of the way. they were able to identify and fix the problem and addressed exactly what I requested. Talk to Sergio any time you go and quality service is guaranteed m. I'll never take my car any other place. Every associate was welcoming and respectful and I trust they will take good care of my vehicle.

They charged to install battery they had to replace due to warranty. Who does that? Called it labor.read more

Apparently you can no longer stay in your vehicle during your oil change which was a downer for me,…read morebut I get it. From the person who welcomed me to the person who checked me out at the end, customer service and professionalism were A+! The lobby was very clean and they had freshly popped corn and a coffee machine for customers - nice touch! I was also able to pull up coupons online from Jiffy Lube which saved me $28. Before Christmas, any savings is great to me! I'll be back in a few thousand miles!

*************************…read more I've been a "car guy" for about 50+ years ... kinda been around the block when it comes to automobiles, airplanes, boats, and motorcycles. Personally, I'd never want to be in the business of retail service in any industry - especially personal automobiles. Too difficult to please everyone. We've serviced three different vehicles here over the past 1.5 years with GREAT SUCCESS. I find the staff to be polite, friendly, capable and skilled. Plain and Simple, my personal experience is ... "these folks know what they are doing." Your own personal expectations may be different than mine. But I believe any "reasonable" "intelligent" and "rational" person will find this shop to be honest, and capable. We have successfully serviced three vehicles with individual values between $22,000 - $212,000 ... with confidence. I've met the manager, Patty, on more than one occasion and appreciate the working environment she cultivates with her staff. So - I trust them to work on my vehicles and highly recommend this shop.