Had to replace two o2 sensors and spark plugs. Pep Boys itemized everything, attaching labor costs each step of the way to come to a $770 total cost. Called this place and the guy walked me through the pricing, even bringing me to his supplier site to show how Pep Boys came to their prices. He knocked off the labor costs of a couple things simply because he was already working in a similar area and charged me only half for the sensors. Came to $450. Fantastic experience. read more

this shop is NOT forthcoming with their extra fees. I wish I could give 0/5 stars. needed an engine repair. mechanic was very friendly and helpful at first, saying that he'd "help me out" if insurance decides not to cover costs. when insurance stated they wouldn't be covering cost, they over-quoted me for the replacement $8-9k. when I said id think about it, they told me it would be $900 just to get my car back since it was sitting on their lot for 3 weeks while they were waiting for insurance to respond. all they did was park my car on their lot and change the oil... these people will switch up on you the moment they realize they won't get to overcharge your insurance. I highly DO NOT recommend this place and would recommend another shop I got the job done at for half the price (4.5k) and did amazing. now my car is running better than ever. even if I did decide to go with Advance Automotive, I HIGHLY doubt the job would've been as good. read more

I called in for advice and guidance. The gentleman on the phone was very patient, understanding, and kind. He was clearly dealing with people in the lobby but was able to help me over the phone, sight unseen and without me providing any payment for his service. I would go to this establishment. read more

Had to fix my trucks ac and when I went to pick up my truck they left it parked at a restaurant near by don't recommend

The owner got me in quickly and did the work while I waited. This is my new favorite auto shop!

As always amazing work! Fast and reliable! Thank you Leo and staff for making this an easy transaction for me! I greatly appreciate how fast you got me back into my vehicle! read more

At one time they were a good shop. Today, they charged us over 200 more than they quoted us for services that were never mentioned or authorized. Long story short, I'll be taking my business elsewhere from now on. read more

Excellent service with all your automotive needs fair prices and outstanding knowledge in automotive world. Leo the owner is honest and helps you with everything he can. read more

We had problems with a faulty part and Leo took care of it. Fair and honest, hard to find that Quality in a mechanics shop. read more

I had taken my car to Leo. He has alot of business he must be good. He was recommended and he's nice. Well after 1 time , i was there all the time as more things kept breaking. I wish i had read the reviews as he does say its the most expensive that is wrong and it isn't even that. I didn't even realize until i recommended a friend. Every time she left his shop her vehicle would break down. She was in the thousands . we realized when we took it to another mechanic that told us what was wrong with it that we realized we were being swindled. He was refunding money on things we could prove he didnt do correctly .Ok i shouldve been smarter ,if Leo couldn't do a simple ignition switch what sort of mechanic was he really!!!! Yes he refunded that too. I really like that guy but he must have got his certification out of a cracker jack box. I suggest people start making reports to the BBB read more

My truck broke down and I took it in the place is nice and clean. But they changed me over a thousands dollars to install one fuel injector they told me the part was 600 but the real price was 309. Plus 370 for labor plus tax. He told me first that the part was 300-350 I wouldn't remember this place at all read more

I needed an oil change and tire rotation on a road trip. I took it to Walmart in T or C only to discover they hadn't even pulled the car in after a full hour (they promised it would be done in an hour or less). The next day I called Advanced Auto at 8am and explained I could be there at 10 but had only a one hour window to complete the job. When I arrived to the shop (which is clean and pleasant, and allowed my dog to come inside) they had everything ready to go for me. There wasn't an open bay so they jacked the car up outside and had one guy doing the oil and the other doing the tire rotation. They finished the job with ten minutes to spare and even checked the brakes and tire pressure. I paid only $32, which is cheaper than any shop I've encountered. I was hesitant to rely on only two yelp reviews, but I'm glad I did. Truly excellent customer service. Thank you! read more

They charged my son $85 dollars just to tell him he needed a tune up and 2 coils replaced then they wanted to charge $300 for a Tune up even with my son buying the parts for this reason I do not recommend this shop. read more

Great service and friendly staff, all from a local business. Very happy with them!

Honest mechanics. They did the job right and didn't charge me for crap I didn't need.

Another. terrible dishonest shop in Las Cruces. Long story short they charged me for taking my car to the dealership to get fixed. Not only was this without my permission or knowledge but it did not fix my problem. I could have used the money they charged to fix the real problem which I ended up diagnosing myself. These guys are in the business of intimidation. Don't take your car here! read more

I've been back a few times now and Leo has never been there again. His mechanics and front desk employees almost have no customer service skills and don't understand the concept of taking responsibility for their mistakes. Three times since Leo I have been given a quote that goes up by hundreds by the time they are done. I understand quotes change, and it wouldn't be such a problem if when I call to get the actual amount I need to pay they gave me the right number, because twice now I've called in and gotten one number and then I go in and the total is even higher and they won't listen to what I'm saying and refuse to change the price or even call the person I talked to. This last time I spent $75 of the $720 for them to look for an hour and not find anything wrong, so they wanted another $75 to keep looking. When I went in originally I asked if the $75 diagnostic fee covered all the labor it would take until they found the problem and the guy said yes! It's like every employee knows different rules, it's ridiculous. I had such a good outcome with Leo that I kept going back and trying but I won't be going back again. $720 to get an air compressor replaced and to be told they couldn't find out why my keyless entry wasn't working anymore. They charged me $75 more than what the girl told me over the phone because she had forgotten to put in the AC recharge in my total but the guy at the desk refused to say they did anything wrong or that they could lower the price at all. My friends that work at various shops around town were so pissed when I told them that they tried to charge me more so they could keep looking for the problem, they all said the diagnostic fee covers everything until they find the problem where they work. Never again. read more

This is the only place I have had my vehicle serviced while in Las Cruces. I usually go directly to the dealership but when your vehicle needs immediate attention you start to look elsewhere. I originally went to this shop about 8 months ago due to my car overheating during a return trip from El Paso. My car could not run idle even ten minutes without going in the red. After I looked over my vehicle I knew it was the radiator, no drips, fan picked up and my AC stopped working. I called in and they said bring it over, so I did. Within a few minutes he pointed out a puncture in my radiator. Thanks to this shop I was back on the road within 3 hours. For being a walk-in client, I can really appreciate the speed in which they worked. At some other places I've waited an entire day for less. When it came time to get my brakes done, I called around and could not get a deal under $700, and this was what they decide to install. not what brand or model I want. So I considered who would perform the labor if I purchased the parts instead ? So I called in and discovered that THEY DO, and I was so pleased with the price. The next day I dropped off my car in the morning and by mid day I was driving again. I had all new rotors, brakes and pads installed. I also had my brake fluid flushed and new fluid installed. They manage to save me a couple hundred dollars and gained me as a repeat customer for any future work on my vehicle. At the same time, I feel at ease considering I paid for the parts I wanted, not what was cheaper to install. Try them out, or at least call in if your considering having labor performed on your vehicle. You may save some money and find a local garage to return to. read more