When my car died and I needed roadside assistance, AAA sent NK Towing…read more Gordon arrived and was an expert and handled our situation with ease. His personable attitude and positive energy helped a stressful situation. He treated the vehicle as if it was his own.

the stupid driver of the tow truck made me move my car 3 times with my two flat tires. electric…read morevehicles cannot drive on flats due to damaging the car. driver didnt give a rats ass. then at the repair shop, had to pay extra due to the rims being damaged due to driving on them. prior to the driver being there to pick the car up, i did not drive on the flats. the driver caused my car damage.

Wow I'm so grateful to Crossroadz! After having my tow pushed back 3 hours by a different company…read moreAAA reached out to try to find another option and they accepted the late (1:30am at that point!) call, they quickly came! The driver was fast to load my car on, pleasant on the ride home (Irvine to Oceanside so a bit of mileage there) and drove safely the whole way home. I may have been waiting all night at the rate the other company was pushing my tow back, thank you so much Cross Roadz! Hopefully I don't need a tow again any time soon, but if I do I would definitely ask AAA to see if they are available because it was a very smooth experience with them!

Ivan provided fantastic and timely service when my car rental needed an unlock and tow quite a…read moredistance away. Ivan was courteous, pleasant, and professional, and he made quick work of our car situation. Thank you Ivan and Crossroadz for making a rough day better!

I previously reviewed as terrible due to what we thought to be a no show. Right after my post I…read morereceived a call from Carlos and he made good on his commitment by finding someone closer and the replacement tire. Within one hour in the rain our tire was replaced! So after a grueling day and several hours Carlos at RC came through! So I'm retracting my previous review.

Do not go with him. Leaves you waiting and never shows up. Worse service you could have.read more

Absolutely the BEST !! Oscar was on time, very polite and fast!! He towed our 34 ft. Motor home…read morewith no problems, other tow company's asked me so may questions about the motorhome, Oscar said yes be there in an hour and he was spot on.. I have told everyone to call Oscar for any towing or Roadside assistance....BEST price ever spent for towing a motorhome... 5 STAR..... Rating... Thank you Oscar.... Very fair in pricing.

We needed our car towed from Escondido to Temecula. Most towing companies we called charged a…read morepickup fee and an additional rate per mile. Thankfully, those companies didn't work out because as soon as I called Oscar Towing, I was given a flat rate up front. We had the pleasure of working with Jose, who set a time and was there as soon as possible. He communicated with me the entire trip so there was no guess work. Thank you, Jose! We appreciate the last-minute request and how you went above and beyond to ensure our car was delivered so quickly. Will definitely recommend Oscar Towing to friends and family and use in the future.

Writing this review as a homeowner. This morning around midnight I heard a loud noise and assumed…read moreit was a bad car wreck...it was. Thankfully everyone was OK and walked away but the cars were totaled. The team from S&R worked so fast to get the area cleaned up and vehicles moved. It's a busy intersection so getting the job done efficiently is key. They two drivers had great attitudes and worked hard.

The absolute worst experience I've ever had. The tow truck driver, Michael, was an absolute douche…read morebag. We were in a bad accident and obviously worked up. We were trying to figure out all the moving pieces. He kept arguing about payment even while we were trying to figure out a solution. All he did was move our car out of the road while we were trying to call our insurance to find a more affordable option. We told him we had AAA and he told us they don't cover accident towing, which is a lie. They just don't cover it to a house. Then our tow truck arrived while he was loading the car. Instead of stopping, he kept loading and charged us "since he did his job and had to get paid." Meanwhile, his competitor, NK towing, was gracious and compassionate to our situation. Then when we went to go pay for his 5 minutes of work, he laughed at us for being worked up even though we were being as kind as possible. I told the sheriff on scene to report back to his department that this was a terrible experience and they should work with a different company.

Where has he been all our lives? Such great customer service and so genuine. Thank you for helping…read moreus out.

Great Service and a knowledgeable on tires one stop shop for tires at your home or business. ENJOYread more

We had the pleasure of dealing with Michael and when I say pleasure, I mean that in the utmost…read moresarcasm I can muster. Let's just say I've seen more personality from a brick wall and the brick wall would be less rude. It all started when we had a car park in our driveway illegally. We called to have the car towed and when Michael got there, the fun started. He started the conversation out by not even acknowledging my greeting and handed me a paper to fill out and said where to fill. Once that was taken care of, he asked for my ID, which was fine, but he then started having a fit when he was verifying my info on the paper. He's issue was with my phone number having an LA area code. He kept going over that he wouldn't tow the car if the info wasn't correct and that the number couldn't be mine because it's from LA. I tried to explain that the number was a good number to reach me and I even gave a work number that's an OC number. He then said that he was done and wouldn't tow the car. Long story short, he left and we worked with a company called S&K Towing. Far better experience to say the least.

They came out to pick up my car through AAA as they are an authorized agent. I made arrangments…read morewith AAA so i did not have to be with the car at the pick up point. When the guy for the towing arrived he was very rude and would not pick up the car and just got in his truck and left , saying it was not their policy to pick up cars without the owner being present. If it was OK with AAA and had been arranged then why would they accept the tow and waste my time and theirs as well?? They had to pay that driver and the gas in their tow truck to get nothing in return!! Go figure. All they needed to do was communicate with people and this would have worked out for all parties. In all, why accept the tow if your not going to follow the rules set by AAA.

Mike and crew are hard working HONEST men! They do work that…read moreany car dealership would charge triple or more, and take days to do the job. We take both our cars to this shop, and are always happy with the work and the fair price. If you dont have experince with auto repairs, this is your place, you wont get ripped off!

Horrible customer service! We purchased brakes with a lifetime warranty and expected the owner to…read morehonor the agreement. At first, he refused because we didn't have the receipt. Once we located and showed him the receipt, he changed his reasoning and continued making excuses rather than honoring the warranty. The lack of honesty and accountability was frustrating. Extremely disappointed with this business.