Alexi and Alfred were great to work with. They presented professionally and met all the expectations that they set, and followed up very nicely. We are not up to date on all the features and options, which Alexi presented so we had lots of choices. When we made our selections, Alfred delivered and made sure everything worked, we understood and followed up when we had a question. Please call them for an estimate to help make your audio, TV, amplifier, etc equipment so you'll have one-button touch entertainment. I am not related, am not socially connected to them, and would recommend them to come to your house; they were respectful of my security concerns. Oh yes, all paperwork was in top shape. Great experience, please call them. RG read more

These guys are as professional as they get! They stand behind their work and are always available day or night if problems arise. So glad to have found them on Craigslist, they even traveled to install in our new home in Grass Valley, Ca. When we first arrived in Grass Valley I did not even think to ask them to travel and after trying every resource I could to find someone to program our universal remote that requires a computer there was no one:( from Reno to Sacramento. Finally I called them and they said no problem. They have great suggestions are always on time and show up when they say they will. We have a lot of high end equipment, B & W, McCormack etc. so don't be afraid if you have sophisticated equipment. I highly recommend them to everyone. read more

Highly recommend these guys for any A/V project. Very professional, and provided a great end product.

These people are real pros when i comes to Home Theater installations, they came , gave me a proposal for the 7.1 system installation, they also help me move some furniture around to create more space and make the room more open. All of the equipment was picked out based on budget. The installation when smooth and the end result is a sexy living rm with 7.1 surround system and a 50 lg above the fire place. There installation turned my apartment in to a sexy modern loft. Give them a call, (ask for Alexi) read more

I called for an estimate and he stated he'd be by in an hour. I called at an hour and he said he was held up in he office and would be by in 10-15 minutes. I called 20 minutes later and he said he's 10 minutes away. I cancelled because if he cannot be on time for an estimate, he clearly doesn't want my business and I don't want to do business with someone like that.. read more

Well, how do I start? 6 years ago, I hired a large A/V company with a long time presence in the SF Peninsula to custom wire my home/business with the very best TV/ speakers throughout etc. They really screwed up and charged a fortune. So I ended up getting another small one man show fellow from Menlo Park to sort it all out and after charging me $95 an hour for puttering around, for HOURS, the wiring looked like spaghetti, although most of it worked was quite unsightly and the man was inebriated some of the time, and often, didn't show up when he was supposed to. This became the norm. Flakey and expensive. I gave up and lived with it. 5 years later, fast forward to 2010. On craigslist of all places I saw AA Custom Audio after my husband wanted HDTV 3D Samsung flat screen wall hung monster TV etc etc. A guy thing. Then came outdoor speakers, and other man cave stuff. I was so skeptical of AA Custom Audio especially off craigslist, but this man, Alexei came out, when he actually said he would, and gave us a written quote including feet of wiring cost, emailed it to us, all very professional, and stuck exactly to the quote even though they went over a couple of hours on install. His "wing man" Alfred, a computer genius, programmed the IFR remote that controls outer space or seems to, and EVERYTHING ACTUALLY WORKS TO PERFECTION FOR A TOTALLY REASONABLE PRICE the first time. When we added a thing called Boxie (don't ask what it is) to our TV, we emailed Alexei and 2 days later, ON TIME, Alfred appeared to install it for us @ $50 per hour which is sooooo reasonable. I love AA Custom Audio and cannot say enough great things about this team of total professionals. In a world of cut throat audio /visual rip off artists today, I guarantee you can trust this competent company to do a job on time and with competency. They even had sheetrock, and installed all wiring in our wall, put sheetrock, painted and it looks like it was there from the start. NO unsightly wires to look at. Our outdoor speakers are nice dark grey rocks so they are not noticeable. read more

These guys are seriously great! My husband and I are so happy with our tv mounted above the fireplace. We didn't have the easiest job but they navigated it like pros and were beyond helpful. I plan on recommending them to anyone I know that's needing to get their home set-up with tv, audio,etc. Thanks so much AA Customs!! read more

Aleksey and Alexei did a fantastic job installing the ceiling speakers and volume controls in my home. They were very responsive to my quote requestS, also very flexible with their schedule to work according to my availability. They were very professional with the install and did a clean and thorough job. I'd recommend them to any of my other friends and family in a heartbeat! read more

These guys are outstanding. We did a major home remodel and decided to upgrade the entertainment equipment. They had great suggestions; competitive pricing; did a fantastic job; showed up when they said they would; worked very well around the total confusion with the other contractors and have incredible follow-up to see if everything is the way we wanted. We couldn't be happier!! Out of all the workers we had through out house this is the only team we would recommend. We will use these guys again in a heart beat and would recomend them to everyone. read more

Had a very positive interaction with the company. I had two front in-wall, two rear in-wall, and two exterior speakers all wired up to my receiver, and the installation performed was very clean and professional. No extra holes in the walls, very neat and everything worked perfectly. On top of that, one of the speakers I had purchased from eBay did not work properly, and they agreed to come back to swap out the broken speaker for an identical functional speaker they had in stock, and allowed me to just get them a new functional speaker when I completed an exchange for the broken unit. I would definitely recommend them. read more

My contractor recommended them for audio cabling/system set-up. They did everything that they said they would, on the schedule they promised and everything works just fine (sounds great). Highly recommend them for top-notch work and they always use very good quality materials. Pricing was a bit painful for us (in light of the cost of the overall remodel) but I don't know if they were reasonable or not since I have nothing to compare them to. They did work with us and suggest some savings/alternatives. We did end up with a great system and would absolutely work with them again. read more

These guys are FANTASTIC!! There were a few unexpected issues during our project, and they did everything needed to make sure all the work was done perfectly. They exceeded my very high standards and I have recommended them to everyone. I would hire AA Customs again without a doubt! read more

great service, great work. these guys were pleasant to deal with, they understood all the options in the Video world, they installed my TV beautifully (wires thru the ceiling, replastering and painting nicely), and some months later, when I was having some connectivity issues, they came by immediately and fixed it all. I'd definitly use them again! read more

I needed my flat screen installed and after several calls to different people i got a hold of Alexi from Custom Audio. He was very knowledgeable about tv systems and considerate. Answered all my questions, went over my choices and quoted me a fair price. Very prompt with appointments! And no mess! Thank you guys. read more

Without a doubt AA Custom Audio is the most professional and responsive company we have ever dealt with. We recently moved into our new home and thankfully a friend recommended them to upgrade and integrate our existing electronics with those at the new house. Their eye for detail was amazing from start to finish. Not only did this expert team take special care to protect our floors and bookshelves, every aspect of their work was immaculate. When the job was complete they carefully explained each feature of our new system leaving us absolutely thrilled with all of the entertainment options! read more

The team at AA Custom Audio did a great job with our home audio/visual setup. They also installed a home theater. They gave us cost-saving options and did their work in a timely manner. I can also say that I trust them and felt very comfortable leaving them alone in our home during some of the installation, as we could not always be there. Another great thing is that they made some subsequent visits for little things and did not charge us for it. I highly recommend them! read more

I had used a different company to install my audio system and was unhappy with the high estimate they gave me for a video installation, so I started looking for different vendors. AA was the third vendor I spoke to, and alexei assured me that I could get just as good quality video/audio from a less expensive mix of products. I checked his references(all excellent) and signed on. Installation went very smoothly, the final product is superb, and...most importantly...AA is very responsive to service requests. I highly recommend them. read more

I wanted to post this, my first yelp review, to recommend AA Custom Audio. They did a great job installing our wall mounted flat screen tv and really came through in terms of customer service. They responded to a concern we had after the installation was complete - and returned to make an adjustment. Professional in attitude and service! read more

AA Custom Audio is absolutely amazing! They know what they're doing, they're professional and they're so patient and kind! I had the most horrific experience with Comcast that you can imagine but AA patiently worked through all of the missteps with them coming back to our home 6 times to ensure I had HD cable, internet and everything else we needed. They suggested and provided the equipment necessary for the house; if I didn't need it, they didn't care! They took it back. I never had to spend anytime buying or returning things. I couldn't recommend them more highly. read more

PROFESSIONAL from start to finish. AA Custom Audio brought our traditional colonial home into the 21st Century AND everything is hidden. We relied upon their expertise as to what we needed. Their prices were competitive. Their recommendations and execution were spot on. They installed our flat screen, Bose surround sound, TFR remote, and Xbox into existing built-in shelving, keeping the integrity of the house's design. They did it all while insuring that we had the proper electrical connections, router, fuses, etc. so that everything streams super fast. People look at what they did and are so impressed. It looks like an office server room all in one small cabinet. We could not be happier. It was money well-spent. read more

Alexei and his team did a great job for me. I had them rewire my AV system, add some key components to protect my devices and enhance them, installed speakers in the ceiling in 4 rooms (13), put speakers outside, mount a tv in a room and set up/program my remote to run all of the devices. The initial consultation was professional and thorough and throughout the process he consistently did what he said he was going to do and showed up on time. I also really felt that he presented multiple options at multiple price points for me to pick from. He knows his stuff. His partners do to and they were equally impressive. I would highly recommend them for your home theatre needs. You won't be disappointed. read more

I have had the opportunity to use AA Custom Audio (Alexi and Alfred) on two seperate occasions. In each instance they went above and beyond my expecations. In the first instance I needed minor help with working up some video components. They came out on the same day and fixed what I need within 45 minutes. On top of that they programed my system and introduced me to some very cool features on my system that I didnt even know about. A month later I had them back to put my tv on the wall. They did a great job...I couldn't be happier. The work was done according to what they said they would do...it was professional and according to the estimate, which, was cheaper than tow others I received. I cannot offer higher praise and extend my thanks for the pleasant and professional work they did for me. Call these guys for all your audio and video needs...I am sure glad I did. read more

Upon deciding to upgrade my home TV and audio system, I explored systems with three providers. One was a retailer with prices out in "left field". The other two were installation contractors with closely comparable proposals. I chose AACustom because it was local, Alexei (its principal) is a licensed electrical contractor, and it was evident from my conversations with Alexei that he understood the many variables in assembling a system. Alexei is not a "salesman". No pressure or hype! He is demur and reserved. But he was very accessible, knowledgeable and what he might have lacked in "salesmanship" he made up with diligence and technical understanding. He provided me with options and alternatives of several price ranges. He did not decide what I should have. He offered and explained alternatives. Alexei obtained a TV of the size I contemplated purchasing and brought it to my cabinet-maker to confirm sizing and manner of installation on his own initiative! (He wanted it right!) Every time he said he would be at my home for installation work, he and his crew were on time. His work is clean, neat, organized, and the end product is exactly what I sought. I had a couple of technical problems after installation. Alexei returned to my home promptly (within a day and on consecutive days) each time to address and solve the problems. (The problems turned out to be with the cable service provider's equipment, not Alexei's work. Nevertheless Alexei was gracious and willing to return the several times needed to get the system working properly.) I really could not be more pleased. I recommend AA Custom without any reservations. read more