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    A2B Rental Services

    4.9 (8 reviews)
    Closed 7:00 am - 11:00 pm

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    6 months ago

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    1 year ago

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    1 year ago

    The BEST car rental company in San Diego. I have been renting with them for the past two years and never had a problem. 100% recommended!

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    1 year ago

    Best customer service in town !!! Highly recommended , fast response, clean cars ,door to door , I really like it .

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    1 year ago

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    Avis

    Avis

    2.3
    (74 reviews)
    1.2 km

    I had an incredibly frustrating experience with Avis after booking my rental through Costco Travel…read more My pickup time was 5:00 PM on Wednesday 3/11, and I arrived at 5:04 PM--just four minutes later--only to find the location already closed, and when I showed up the next morning at 7:56 AM, I was told I was considered a "no show." Apparently, a four-minute delay was enough for them to disregard my reservation entirely. To make matters worse, the agent then tried to downgrade me to a much smaller vehicle because they didn't have my vehicle, as it never showed up...I asked why they didn't call and tell me that, and the guy just shrugged his shoulders. Several 7-passenger vehicles were sitting right there, but he repeatedly insisted that I "didn't pay for that," claimed they weren't available, and said they were "going to the airport." Instead of trying to help or find a reasonable solution, I got nothing but excuses. The customer service was shockingly bad. The agent was rude, dismissive, and extremely condescending, with a completely uncaring demeanor. It felt like my reservation, my time, and my business meant absolutely nothing; he took others' calls and sipped his coffee. No name tags; told me to call customer service to see if they had another vehicle; no manager's name. When I asked for the manager's name, he threw a card on the counter and said, " Call customer service. I think that was offshore to Donald Duck & CO What should have been a simple car pickup turned into a stressful and unnecessarily frustrating experience. I strongly recommend avoiding this Avis location. If you need a rental, do yourself a favor and go around the corner to Enterprise on Magnolia --where they actually seem happy to rent cars to customers

    By far, the worst Avis experience I've had so far. I was dropped off to pick up my rental…read more Staff working...he said his name was Kevin (but not sure if it actually is his real name). First off, pick up should take a minute...everything is on my file as preferred already...although it ended up taking almost 10 minutes. He took my DL and CC and was on the computer not saying anything. He assigned me my car, then I went out to get it. It was a red SUV. COMPLETELY dirty. Inside seats were sticky as well. I walked back to the desk and demanded another car. He said he had no other cars available...then said someone should be out there cleaning the vehicles. I see the contractor working on another car and asks him to clean the vehicle. He did a brief wash on the outside. I had to call him back to clean the inside again since there was also a dead BEE on the drivers window. Absolutely pathetic to give one of these cars out to rent. I get in the car and I'm about to drive off then the car beeps, tire pressure low and I bring the car back to the person cleaning and he said the front desk should have a pump to pump it. I already do not want the car as if there is a nail in the tire, I did not want to be liable for it... I talk to "Kevin" again and he said he did not have a pump. I told him I was not going to accept the car. He then offers a random car available (although electric) and I refused as I needed flexibility with gas. I asked what other options there were...and he said that the car sensor is ok. Just buggy and I can ignore it. Pathetic excuse for customer service. I asked if taking it to the airport would be the only option and he said "Oh thats a good idea" I then drive 40 min to the airport, deal with the staff there for another half hour, then drive back to my original destination...ultimately taking 2-3 hours of my busy morning. This experience was truly unacceptable. Highly recommend AVOIDING this location at all costs.

    Photos
    Inside, terrible customer service
    Inside, terrible customer service
    This Chevy Malibu I have rented in front of Avis storefront
    This Chevy Malibu I have rented in front of Avis storefront
    Dirty car

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    Dirty car
    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    3.0
    (309 reviews)
    0.9 km

    I wanted to take a moment to personally recognize and thank you for the above-and-beyond service…read moreyou provided in connection with Jake Coony. This situation was especially stressful for me. I had several people giving me a hard time regarding the loss of my driver's license, Jake was the only person who truly understood what I was going through and showed patience, understanding, and compassion. His willingness to listen, help, and go the extra mile meant more to me than you probably realize. Sometimes, simply having someone understand the circumstances without judgment can make all the difference. Your professionalism, responsiveness, and genuine understanding did not go unnoticed. I sincerely appreciate everything you did to assist Jake and me and to help make a very stressful situation a little easier. Thank you again for going above and beyond. Your kindness and understanding are truly appreciated.

    I would like to give a big shout out to Erin at the N. Magnolia Ave location in El Cajon. Erin has…read morebeen so awesome helping us plan our trip. We took a trip to Peoria to watch the Padres play, that's what we needed the rental for. We even had a couple small bumps that Erin completely turned around for us! Erin's customer service excellence is absolutely outstanding! It was great having someone that really loves what she does at Enterprise! Thank you Erin for helping to make our trip a great one! Jerry & Lulu

    Photos
    Enterprise Rent-A-Car
    Enterprise Rent-A-Car
    Enterprise Rent-A-Car

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    Hertz Rent A Car

    Hertz Rent A Car

    2.2
    (94 reviews)
    0.9 km

    The worker was awesome, but 1 worker? I waited over 45 minutes inside the store with 6 other…read morecustomers. There was a sign that said outside cleaning cars. Literally a store front with no one in it. Paperwork was out, personal info could've easily been taken off the counter. Hertz should be ashamed of themselves for caring more about money than their employees or customers. When we finally got the car it had very little gas. Less than a 1/4 of a tank. When I dropped the car off nothing was checked. I have yet to receive a receipt because the employee again was alone and wasn't able to walk out and check the car. Not a warm feeling. Luckily I took videos of car when I dropped it off. Tried to save time by not going to airport. Never again. Hertz get your employees help!

    I went there on January 2nd receive a bad customer service. I called the store to pick me up…read more The guy that answered my phone seems like did not want to work and rude. It was the black guy. The hispanic guy was very good and gave me the compact suv. A week later I called for extension for the rental I think the black guy again who answered the phone. He is very rude either you authorized the charge or return the car. I was authorized him to charge me and he did not. So I got charged 60 for late fees. I just noticed a week later try to do extension again for my car. Your Agent is represent your company how good you treat them. Most likely you did not treat them really good; that is why has a low and cheap customer service like the rental car. They are cheap but the customer service are cheap as well.

    Photos
    At Rifle State Park. Excellent ride!
    At Rifle State Park. Excellent ride!
    Lake side campground
    Lake side campground
    Hertz Rent A Car

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    Budget Car Rental

    Budget Car Rental

    2.0
    (53 reviews)
    1.2 km

    Budget understood the assignment!!…read more Before y'all book anywhere else, check Budget Rent a Car first... just trust me. Fun fact: Budget and Avis are basically cousins--same location, same staff--but somehow Budget be minding their business with better prices I thought having a business account was gonna make me feel VIP... nope. The real VIP move is booking online early. I booked my SUV ahead of spring break and saved a good $60-$80. Last-minute people? Prayers They kept texting me about an "upgrade," got me all excited... just to tell me it's based on availability. Baby, then why are we texting?? Still, they gave me a 2025 Jeep that was clean, comfy, and fully loaded--Bluetooth, SiriusXM, double sunroof, push start... okayyy I see you! Car ran smooth, no issues, easy return. No drama, just vibes. Moral of the story: Budget = bang for your buck. Book early and keep your expectations for "upgrades"... flexible and as always, you can thank me later

    Pick up process was smooth and they had the car I reserved. Problems came when retuning vehicle,…read morelocation was locked with no one there. After calling I was told to leave keys in drop slot in door and nothing else was as needed. Did that and then got charged for late return when car was dropped off early. Drop off location and time on my e-receipt were incorrect. Customer service did nothing to help saying that they found no discrepancies in the vehicle drop off time and location. Still waiting for emails back from after complaint to their online customer service

    Photos
    Budget Car Rental
    Budget Car Rental
    Budget Car Rental

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    VIP Ride 4u

    VIP Ride 4u

    4.3
    (49 reviews)
    4.1 km
    Women-owned & operated
    Free estimates

    Awesome! Booking was prompt and easy, someone called me literally within 5 minutes of booking…read moreonline to review it and go over any changes or questions I might of had. Transportation was great. The vehicle was exactly as pictured and the sprinter van was clean, and most importantly... Cold! During the ride my man children of friends had to use the restroom and couldn't hold it anymore and I sent one message to our driver and he found a place for us right away. And then on our way to our destination we realized it was CLOSED and asked him to take us somewhere else and he did. I felt so bad but our driver was so nice and helped us out. All in all, great service! Shout out to Luay for being an awesome driver

    Booked and pre-paid for a Yukon to take my family one-way to the San Diego airport. Received…read moremultiple confirmations, including a text at 7:40 am this morning cinfirming the 8:40 am pickup time, as seen in pictures. The car did not show up. When we called to sort out where the driver was, we were told the reservation was for 2/3, not 2/2. This is not true, as you can see from the screenshot attached. Six people were left without transportation to the airport. With no time to call an Uber (or two to fit everyone!), we had to load up two personal vehicles and drive to the airport where we will now be hit with vehicle storage fees, wear and tear to our vehicles, and we are forced to park at the airport, which we simply do not do. Additionally, this will cost more than $1,000 out of pocket due to their negligence. Under no circumstances trust these people to get you where you need to go.

    Photos
    VIP Ride 4u
    Bachelorette party
    Bachelorette party
    Bachelorette party

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    Bachelorette party

    A2B Rental Services - carrental - Updated August 2026

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