1. Renty

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San Diego, CA

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Renty

3.3 (190 reviews)
Closed • 9:00 am - 6:00 pm

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Services - Renty

Truck rental

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Prius C (almost $2000/3 months)
Ajae R.

Closer to a 2.5 than a 3 star rating. Every time I came here there was a long wait. Some of the workers could use customer service training, mainly the women. The two men that were working up front whenever I came in for the past three months have been on point and know how to check in on a customer while there is a long wait. One woman in particular has terrible customer service skills and does not do well under pressure; she would get impatient with people that came in and definitely needed help. Aside from understaffing/letting employees go too early in the day (usually there's only one employee left at the last hour, and all the other employees are still there but off the clock), I would say that it's a decent company. Their cars are a bit dingy and not as clean/well kept as bigger rental companies, but they ARE a budget rental company, you get what you pay for. I rented a 2014 Prius C for 12 weeks and after all the fees and taxes, it came out to $1997.99. The car seats were dirty, had a weird smell, and there were dents and dings all over, but it did the job. It's also very hard to find a hybrid car to rent these days, so that was a major bonus to me. During my time renting the car, I had to bring it in once to get it's routine service done. I do appreciate them letting me drop it off to avoid going over the mileage allowance, but I had to come back a few days after picking up the car to pick up the new registration sticker. Wish they would have told me that was coming in so I could have just picked it up at the same time, since Clairemont is a bit out of my way and I had to spend more miles and gas picking up the sticker. The first day I picked up my car I was told that they could accommodate me with a Lyft ride to pick me up at Enterprise so I could drop off my old rental. I tried telling the woman who was helping me during the paperwork process so she could schedule one as we waited, but she insisted on waiting until after the paperwork was done. Lo and behold, by the time the paperwork was done they were closing and she couldn't schedule the Lyft on the company phone. However, the gentleman that was helping her said he could reimburse me for whatever I paid for my Lyft if I e-mailed them a screenshot. That was thoughtful, however I never received my reimbursement. Overall, I would recommend renting from Renty, just be prepared to wait and always have open communication with the employees. If you just follow their guidelines that are posted everywhere and be mindful of your miles and service dates, it's a good way to save money.

Avoid this place! I rented a car for 3 months (Jan-Apr '25). The car was a bit of a wreck to start with. The front end was slightly disconnected and there were lots of "dings". Most of their cars have seen better days. I incurred NO damage while I had the car. Today (9 days after returning the car), my credit card was charged $1247 for damage repair! This is the damage they are claiming. I am a 79 year old woman. I guess they see me as an easy mark.

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5 years ago

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11 months ago

I was expecting it to be less expensive than Enterprise, but it was around the same price.

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11 months ago

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4 years ago

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1 year ago

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1 year ago

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8 months ago

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1 year ago

Nice car. Reliable. Car rental price was competitive. Not difficult to rent from Renty,

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1 year ago

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1 year ago

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3 years ago

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1 year ago

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2 years ago

Nice people, nice car, fair price...The waiting area has nice chairs. The car was pretty red. I hope I am at 85 or soon i'll be dead

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4 years ago

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5 years ago

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3 years ago

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3 years ago

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3 years ago

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3 years ago

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3 years ago

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5 years ago

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3 years ago

Farah was a tremendous help and made the process easy and got me in out. Thank you very much

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5 years ago

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2 years ago

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4 years ago

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5 years ago

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5 years ago

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2 years ago

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4 years ago

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4 years ago

Everyone was very friendly and quick. They got me a vehicle so fast and affordable. Farah was professional and courteous .

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4 years ago

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4 years ago

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8 years ago

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4 years ago

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4 years ago

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4 years ago

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4 years ago

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3 years ago

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3 years ago

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4 years ago

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Review Highlights - Renty

“Going back to Canada but I will miss my renty car , Vince and the girls in the office .”

Mentioned in 16 reviews

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DO NOT DO BUSINESS HERE…read more Paul, who I understand is a co-owner, was incredibly rude and unprofessional. I had legitimate questions about the warranty and nuCamp policy/process and instead of allowing me to ask questions, he kept interrupting me and would not let me speak. When I finally asked him whether he was going to allow me to ask my question, he said "You know, maybe this isn't the place for you. You should just leave" and he just walked away. Is this really how you treat someone ready to spend more than $40k in your establishment? From the moment he walked up, Paul seemed irritated to be having to answer any questions. Answering questions was an inconvenience. You know, if you can't answer questions, professionally, then you should be in another business, or in no business at ALL. I will NEVER spend my money at such an establishment. I will also be contacting nuCamp, because they should not be selling their products at this place. I would be careful about what this place is offering and their representations. Paul said there was no warranty on a "Demo", but nuCamp offers both a 1 year and 3 year warranty and those warranties are transferrable. This "Demo" was only a year old, yet Paul kept saying there was no warranty. They just wanted it off the lot as-is, which is not right. OR, they just wanted me to purchase their extended warranty. We didn't even get to that topic because he was so rude I just left.

Renty - carrental - Updated October 2026

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