Rented a car from this location while my car was in the shop. It is in a convenient spot off I-8…read moreand easy to access. My reservation was made through my insurance, which was hassle free. It was a decent wait for a vehicle when I arrived to pick up the car. The car wasn't quite ready, as it still needed to be cleaned / was at the car wash, which they said was about a 5 minute walk. While I was waiting, a number of customers came in and most were upset that the car they requested was not available. It seemed like they were short on cars and staff. Staff were friendly and helpful though. When returning, they mentioned they didn't have their shuttle available so I ended up taking a Lyft. Not the end of the world, but would've been nice to have the shuttle service.

Decent Rental, But Limited Options and Staff Shortage…read more We recently rented a vehicle from the Enterprise Car Rental located in Mission Valley, just off Interstate 163 and near Chuze Fitness. Our reservation was scheduled for 10:30 AM, and although we arrived slightly late around 10:45, the staff were actively assisting other customers with both pick-ups and returns. Despite the busy environment, the check-out process was relatively smooth. We were initially given a white Jeep, but unfortunately, it wouldn't start using the push-button ignition. The staff were notified, and while the vehicle was a hybrid (gas + electric), the fact that it wouldn't start at all made it unusable for our trip. We were then offered a Toyota Highlander, which was slightly smaller in trunk space but manageable. Before leaving, we noted minor dents, dings, and a small crack on the driver's side of the windshield near the wiper. Staff assured us these damages were documented and that we wouldn't be held responsible. The benefit of unlimited mileage allowed us to take the vehicle out of state to Arizona, which was great. However, once in Arizona, the dash displayed a maintenance message: "Vehicle requires maintenance, please see dealer." While it didn't impact the vehicle's performance, it was a concern, especially while traveling long distances in desert heat of 116 degrees. After looking it up, it seemed to be a routine 7,000-mile service notice, likely indicating an oil change was due or minor engine service--not ideal because you just really never know under the hood of a vehicle what issues may arise. Returning the car was a bit frustrating. With only one staff member working, we waited nearly 20 minutes just to be assisted with the return. Thankfully, the woman who helped us was friendly, apologetic for the wait, and reassured us we wouldn't be charged for the extra time. Overall, the experience was just okay. The vehicle functioned well enough, but the lack of available options, the initial vehicle issue, the dash warning, and the understaffed check-in/out process left a lot to be desired. Parking is also a hassle, as the lot is shared with several other businesses including a gym and insurance office, making space very limited. If this is your only option, it might do in a pinch--but don't expect a large SUV selection or swift service. 3 stars.

Super easy to make reservations on the Enterprise app. Check-in early through email was very easy…read more Than, pick-up was fast and quick. This office has always had good customer service... super nice. The office is well kept and I shall continue to do business with with Enterprise 3851 El Cajon Blvd.

A hit and run situation is never great. Not fun at all. Regardless, I still needed reliable…read moretransportation to keep on moving. Staff was helpful and very kind during both pickup and drop off of my rental. Thank you Taylor! You made a frustrating situation a lot less awful. The rented vehicle was clean and comfortable.

Whenever we need to rent a vehicle, we go to Hertz, that is also a trusted partner of AAA, so if f…read moreone has a membership... The staff are lovely, efficient and quick. No matter what. If one is looking for a specific vehicle or need to change from the vehicle booked, the associate at the desk is happy to assist in accommodating. They are only open Monday-Friday, so plan well. Vehicles rented are always well maintained-never any issues that we've incurred. The space they occupy is within Marvin K. Brown dealership in Mission Valley. The location at the airport is strictly for air passenger arrivals.

Often times, they will not honor the size of your reservation and we'll just give you whatever cars…read morethey have (which has happened to me on three separate occasions). Unlike the Bob Stall location, they do arrive on time and you don't have to wait 15 minutes to get help but overall their customer service sucks along with their car selection

I had reserved a convertible for our San Diego trip and chose Alamo, and it ended up being a good…read moredecision. Unfortunately, the car rental center is not inside the main terminal, so you do have to take a shuttle to the rental car area, which is about a 10-minute ride. When we landed, there was a long line, and it took us about 10-15 minutes to make the queue for the shuttle. Once we got to the rental car center, customer service was great. We had already checked in online and had our own insurance, so the process was pretty smooth. The customer service rep was really nice and even cracked some funny jokes. A few minutes later, we were in our car a white Mustang convertible in great shape and very clean. The only thing I wish they had done was give us a quick demo on how to close and lock the top, because we couldn't figure it out at first and had to watch a YouTube tutorial. Returning the vehicle was a breeze, and I got an email receipt within minutes. Overall, a smooth rental experience and a good choice for our San Diego trip!

The Chevrolet Equinox that we rented from Alamo in Las Vegas at the airport and returned in San…read moreDiego at the airport Wednesda - Saturday May 20th - May 23rd 2026 was an exceptionally posi experienc. so much so that my wife stated on multiple occasions she wants to upgrade from our current Chevrolet Trax (which is our 2nd as we love that small SUV.). That could result in a very expensive car rental but for all the right reasons. The vehicle performed very well and was in like new condition even with 31,000 miles on it. Upon returning the vehicle in San Diego Anthony C immediately acknowledged and engaged us positively with fantastic hospitality and he went out of his way to show he is invested as an employee delivering quality service and result. Going through as much traveling as my wife and I undertook across this great country from the east coast to spend a few days on the west coast and western US Anthony C left us feeling even more glad that we did this rental from Alamo through Costco which was our first time doing so. Thank you, thank you, thank you. Now it's the red eye home on Frontier airline back to the daily life we enjoy being Americans in the golden age of America 250.

I've had bad experiences with Avis. This wasn't the worst Avis, but obviously have had more…read morenegative experiences than positive ones. I've picked up from this location a few times, but this recent time, I will not be returning. Pros: -no line -easy to get to office Cons: -waited 15 min before someone showed up -your car here will almost always never have full gas -cars are always dirty -cars will have noticeable visual damage and/or glass damage -had engine issues on cars as well -QR code to get out of garage was a bit finnicky I've had worse options for sure, but this is definitely not the best place to grab a car. Maybe 1 out of the 5 or 6 times I've picked up here, the experience was 3-4 star at best. All others, 1 stars.

We rented a vehicle from this Avis San Diego location for 12 days. We returned the vehicle early…read moreJanuary. At the counter, we clearly and explicitly declined all optional insurance coverage, informing the agent that we were fully covered through our Mastercard Gold credit card. However: - Optional insurance products were not clearly explained. - Individual pricing and total additional cost were not disclosed. - We were asked to sign electronically on a tablet without being clearly shown which options remained selected. - No copy of the signed rental agreement was provided at pick-up or return. We later discovered that multiple insurance products had been added and charged. Under basic consumer protection principles, valid consent requires clear disclosure, transparent pricing, and an explicit opt-in. None of these conditions were met. We only received a copy of the rental agreement more than one month after vehicle return, after repeated requests. The document provided does not clearly reconcile with the invoice, making it extremely difficult to understand the charges. After reviewing other public feedback, it appears that similar complaints have been reported at this same location. This experience raises serious concerns regarding transparency and informed consent in the sale of optional insurance products. Customers should exercise extreme caution and demand a printed contract before signing.

Summary: Forget Turo. This is your one stop shop for…read moreanything Tesla rentals!! Chad is INCREDIBLY flexible with accommodating your needs and his fleet of vehicles are in immaculate condition. His rates are also unbeatable! His Model 3 Performance has a lower daily rate than many BASE model 3s you will see on Turo. Why should your rent from FrunkYea? - Options: They have a full range of Model X, S, and 3. Chad tells me they have a Model Y, Roadster, and Cybertruck coming soon. - Pricing: His daily rates are better than anything you will find on Turo/other rental agencies. Find a better price? Chad will match or beat it. - Level of Service: Chad takes the time to walk you through all the features of the vehicle and answer any questions before you depart. Whether this is your first time driving a Tesla or you are a seasoned expert, you are guaranteed to learn something new! He provided his personal cell number and said to call/text anytime if anything came up. - All the Features: Chads Model 3 Performance was fully loaded which allowed me to get the full Tesla driving experience including Full Self Driving. Chad will also provide you access to the Tesla app which i have never seen another renter do. You will have the full experience as if you owned the car!! - Support a Small Business: Anytime i can directly support a small business over a corporation, i take pride in doing so. It was very clear to me that Chad is so passionate and invested into his business, which made me feel all the better supporting him! Closing Thoughts: Ive rented his vehicles a few times now, from several day trips all the way to last minute overnight rentals. My expectations have always been met and far exceeded every time! I would highly suggest using Chads service if you have any doubts about purchasing a Tesla or if you just want to try something new.

My family and I rented a Model X from FrunkYea Tesla Rentals at the beginning of August 2022 while…read morewe were visiting San Diego as part of a professional conference of mine. The whole rental process was incredibly straightforward, and Chad was awesome about communicating with us. Pickup of the vehicle was very easy at the airport, and drop-off prior to departure was equally simple. The vehicle was great to drive. We are now looking into the possibility of a Model X for our family. Overall, renting from FrunkYea was an amazing experience, and I would do it again in a heartbeat.

Great prices, and most importantly very good customer service. I highly recommend this place. They…read morepicked me up from the airport and dropped me off when I left.

From the owner: We offer daily, weekly, and monthly car rentals, and shuttle services. Whether you have an…read moreAmerican Driver license, or International License we have you covered Everything From Economy To Luxury Call or visit our location today to peruse our extensive line of vehicles. Whether you're just visiting San Diego and need an economy rental that's easy to park and save on gas, or your ride in style with a BMW or a Mercedes. We've got you covered with the best rates in town.

Awesome place! Awesome service! Best in town. If you need something fixed on your car, this is…read moreyour place. And ask for Brian. He's the man.

Hai's Auto Repair unfortunately misdiagnosed the issue with my vehicle, costing me $1300. They were…read moreadamant that the problem was not a "death wobble" or severe shaking in the suspension/steering column. However, another mechanic immediately recognized it as exactly that and fixed it. Because Hai's Auto Repair insisted on the wrong diagnosis, I ended up paying $1300 unnecessarily. I did return and showed them a video of how the problem had worsened. To their credit, they offered to re-examine the vehicle at no charge. I chose not to let them attempt another repair, which is why I gave them an extra star. Still, it's important to note that they doubled down on the same incorrect diagnosis.

I called Safi Car Rental because one of their renters hit my car in a minor incident and left some…read moredamage. I was hoping to get Safi's insurance information to start a claim, but the person I spoke to on the phone insisted that they didn't have insurance and I needed to speak with the renter's personal insurance. How is your business renting cars and you have no insurance of your own and are passing liability down to the renter? That is against California state law, which requires car rental companies to hold their own insurance in the amount of at least $5,000 for property damage. I've started a claim with the renter's personal auto insurance and if Safi doesn't want to give me that information, I hope they give it to the insurance adjuster that will be calling this week. And I really hope it doesn't come to the DMV asking them some pointed questions about their lack of insurance and refusal to cooperate with third parties who are legally entitled to this information. Advice to those who find themselves in my situation: don't waste your time calling Safi directly the way I did. Just start the claim as a third-party with the renter's personal auto insurance and let their adjuster do the legwork for you.

I've been going there for about 5 years. Both Farida and Natalie treat me like royalty (and I'm…read morenot). So grateful they exist since the other car-rental businesses in Mission Valley are "rip-offs."