Have been trying to get a window repaired for almost a month. calling office number gets no…read moreresponse except an answering machine. When texting it takes days to weeks to get any response, with no helpful information. Paid approximately half amount owed to build window replacement and have heard nothing since. Would not recommend at all. Sounds more like a scam company.

Reached out to several companies to repair a second story cracked window including some of the…read morelarger corporations. Glass Guru of Katy communicated well, did not require a trip charge to quote, and was almost half the price of the other quotes received. Service was excellent the day of with the tech reaching out when he was on his way (which was within the window). Plus they also take credit card which was great!

I'm so impressed. I reached out Serene Glass to repair a…read morefull door glass that broke. They came over Saturday and measure and inspected to ensure he could replace it. I had 2 half door size windows replaced and the full size window on my door. The entire experience was amazing. Great price, great value and excellent craftsmanship. I know have a "Window Guy". Thanks again Mansoor.

Had to replace these windows . Seals failing with mild water intrusion. Pair of windows were 20…read moreft high - no doubt an arduous job . Mansoor was very detailed and thorough with his work. Did I mention CLEAN. I had bids from others. His quote was quite reasonable. No middle men - he does his own WORK. Highly RECOMMEND.

Really glad I picked them for my giant mirror removals project. They were my first choice based on…read moretheir amazing reviews and they did not disappoint. Cory and the team are very professional and knowledgeable. They also did this in a very quick and efficient way. Very impressed with them indeed. I highly recommend them if you have any glass project in mind.

Showed up after the time we agreed upon (tho they did call beforehand). Placed the wrong size…read morewindscreen on my truck, then "man-splained" how it was "ok", and a gap is supposed to be there.

The project started off great, but a misunderstanding of how the installers and glass cutters work…read moredelayed finishing.

From the owner: Whether you're looking for swanky, hi-tech upgrades for your bathroom or are designing a more…read morecollaborative, inclusive workspace, our glaziers can craft and install custom glasswork for you. At Gatsby Glass, we offer a wide range of glassware and hardware to bring your vision to life. From Customer Shower Doors and Mirrors to glass railings, conference rooms, sidelight windows, and storefronts, Gatsby Glass delivers sophisticated interior glass solutions. Call or Message us today for your FREE Design Consultation.

This company feels like a scam. I paid a down payment for a glass installation, but no one ever…read morecame to install it. Every time I call, they give me the runaround and promise that someone will call me back, but no one ever does. I still have no installation, no clear answers, and no refund. I strongly recommend avoiding this company.

DO NOT USE THIS COMPANY!!'…read more My front door glass shattered and I reached out to Glass Doctor of Katy for an estimate on repairs. The tech came out a few days later, took measurements and said I would get a quote in an hour. This is when things went south. I waited 2 days before finally calling the glass doctor office and was sent my quote. Almost $800 for the replacement, which was a fair price and I put down the deposit for half of the total cost. Window was ordered and told 10 days it would be installed. 10 days goes by and nothing. Finally after 3 weeks glass arrives and guess what, it's too small. Had to wait another 2 weeks and now the glass fits, but is dirty in between the 2 panes. Tech installed the dirty glass and I haven't heard from them since. Was supposed to have new glass and reinstall He also left the frame on the inside of the house off.

Rafael is professional and knows what he's doing. I am trying to sell my home and had some windows…read more(glass only) needing to be replaced. My realtor suggested that I use a different vendor, but I had previously asked Rafael to come out. I did go with my realtor's vendor and that was the worst mistake ever. That guy did not do a good job and frankly, he shouldn't be in the business. I needed Rafael to come out and fix the other guy's mistakes. Rafael did a wonderful job. The price was reasonable, he knew what he was doing and was clean throughout the process. The previous vendor did not have a sense of attention to detail, but Rafael does. Thank you for coming out!!

A job well done! I'm going to start by saying, out of 4 different companies that I had requested…read morequotes from, Gonz is the only one that came back to me and fast! The job itself took just a couple days longer than I expected, but in the end it was worth the wait. The bathroom is bright and beautiful as we had imagined. Thank you!

Javier did a great job!!! They ordered a new glass for our window and did a great job.read more

I paid in full for my glass replacement in May 2026, and it is now July 2026 with no service having…read morebeen provided. Since making payment, I have made multiple attempts to obtain an update on the status of my order. Each time I have contacted your company, I have been directed to the answering service, which has assured me that my information would be passed along. Despite these assurances, I have not received a single follow-up call or any communication regarding my installation. At this point, I have paid for a product and service that have not been delivered, and the lack of communication has been extremely frustrating.

Needed to get a custom cut mirror for my home gym and called around to several places in the Katy…read morearea. These guys had the best pricing which included a small cutout for an outlet, safety backing tape (to keep the mirror from shattering all over the place if it breaks), and tax included. Talked to Trey and set a date for him to come measure in person and he said he'd call back the following week to set up installation date. To my surprise, I got a call the next day saying that the mirror was ready and he could swing by that day if I was available. Highly recommend these guys!

Thanks to Trey & his Crew. They installed the glass and were very professional. They took their…read moretime to get everything taken care of. I will definitely recommend The Glass Store in Katy to my neighbors!

They replaced the broken glass in a window of my house. They were affordable and fast. I really…read moreappreciated that they did the service I needed without trying to upsell me on all new windows. Very friendly company. Easy to work with!

Excellent customer service. Got what I needed even though it was Saturday Afternoon. 5 star…read morebusiness and Service!!!