DO NOT USE THESE GUYS!!! Maybe in a pinch, across town, with minimal packing required...that's it!…read more They did not pack me the day prior as I was told and it took them over 5 hours to do so when they finally arrived. Half my stuff is still in Dallas due to not having enough room on the truck (blamed me because they didn't quote correctly). In their defense, the area had a massive winter storm delaying the whole move, but they also did not get a large enough truck to move all my stuff then said it was my fault for not sending pictures to them WHEN I WAS OUT OF TOWN. We messaged back and forth multiple times to reschedule, but not once did they remind me to send the pictures. Other movers require the pictures before even quoting so now I have to go back and either move the rest of my stuff by myself or pay someone else. I wish I would have just paid the extra $1k for someone else to do the job properly. Get an accurate quote then think long and hard before you move forward. Also make sure they bring a big enough truck!

Great experience! Highly recommend. I had a small, last minute move and they were available. The…read moreprice was very reasonable and they communicated with me the whole time. Very nice gentlemen. Definitely will use again.

Christian and Cameron were punctual and professional. They were fast and careful with our furniture…read moreand boxes. Before beginning, they walked the house and asked questions about how we wanted things organized. I was impressed on how much they were each able to move by themselves! They were beasts! Everything was loaded from our old house quickly. There were a few items that didn't fit in the truck but we were able to go back later and retrieve. Christian and Cameron wasted no time upon arrival at our new house. They were communicative and checked in periodically to ensure boxes and furniture were going to the right locations. They quickly unloaded and had our furniture reassembled in no time. We were very impressed by them. They carried themselves professionally and were friendly. They had us unloaded quicker than expected! They were very appreciative of the Gatorade we picked up for them and thanked us several times. After unloading, they walked the house with us to ensure everything was where we wanted it. Can't say enough good things about these two and about Einstein Moving. Price was very reasonable especially considering their efficiency and quality of work. Well-worth the cost. I've already recommended Einstein Moving to others. Would definitely hire again! Christian and Cameron worked hard on a very hot summer day and were well deserving of the generous tip. Thanks for an amazing experience! You have two wonderful employees!

GREAT SERVICE !!!!…read more I was a bit nervous as my last move was disastrous. But let me tell you, it was a smooth process from start to pickup, which put my worries at ease. I got detailed email follow-up calls and calls upon arrival, and I also did a video call to go through everything I was moving for the quote. And I like how they split the packing and moving to the truck. The two guys who came back to pack my apartment were great and worked so diligently packing my things. They came prepared with everything they needed, and I just got out of the way, and they did their thing Honestly, the value for the service they provided was worth it. So if you are planning to move and need a great customer, this is the place to call Updated review coming on delivery. This review was based on packing and removing everything from the apartment

If you are looking for a moving company, stop looking and go with Phoenix Express. We recently…read moremoved from the Dallas area to northern Minnesota and we had bids from 3 companies. Beau, the owner, visited us and gave an estimate that was very competitive. Throughout the move process they had very good communication. Before the move, we packed up most of the things ourselves, but Phoenix offered to have some of their office staff pack up the fragile items like dishes and art work on an hourly rate. This really helped! On the day of the move, they were on time and they brought in 10 people to pack the van and get us on our way quickly. When they moved us, they did not consolidate and transfer our things to another van, our things stayed in the same van until it reached its final destination. When they unpacked, they were very professional and efficient. To summarize, we had a great experience moving with Phoenix Express and I would highly recommend them for anyone to move with!

They were prompt and careful. Got the job done and made sure they were careful, moving everything…read moreas directed. The price was fair. We would recommend them.

Amy went above and beyond in helping me pack a lot of boxes as well as helping me load a 26 ft…read moreuhaul truck full along with her helper. The help that I had scheduled for loading flaked out and didn't show. Amy and her helper bailed me out in a big way. I would not hesitate to use her again for packing and organizing.

customer service is the number one priority in a business and this owner refused to exhibit any…read morecustomer service. She took the story of one group of individuals and didn't even ask me my side or to get the facts of the situation. This business needs to outline their terms better if spots are not able to be reserved (which is standard by the way or companies clearly state in terms that they don't honor them). I said I was there at 2am and waited for a bit in line but ultimately had to leave for a bit to then return only to be yelled at by the owner and told I don't have to shop the sale if I don't like it. The owner refused to even hear my side at all and decided to listen to a group of individuals side instead. Typically if there is an issue, the patrons shopping can handle it amongst themselves without the company involvement, especially if in the terms it doesn't specify that spots can't be reserved. I also stated that I was going to text, but due to the hour I was there in line, I didn't want to send it because of how late it was. Again owner didn't actually listen to me or attempt to get my side before joining the mob against me. Poor customer service, I don't need to use the actual service to know that. Part of your job is hosting a sale effectively and showing customer service because ultimately we are also customers buying the items you place out. The owner is extremely unprofessional. Maybe you should update your terms correctly and ensure their are no gaps in it. I clearly stated I never save spots and am one to sit outside for hours but my circumstances for that day didn't allow me to do so. Saving spots is a standard thing that happens amongst people who attend sales so if you won't honor it, make sure you're clear in the terms you put out there

Guys showed up on time and ready to complete the move. Very polite crew. Finished with no damage to…read moreanything

BEWARE - BAIT-AND-SWITCH PRICING!…read more I rarely leave negative reviews, but my recent experience with this company deserves one. I chose Firehouse Movers because of their glowing Google reviews, and their initial estimate was very competitive. Unfortunately, the final bill was a complete shock. To begin with, they insisted on a virtual estimate and refused to come out in person and assess the job. This was a 5000 sq ft home full of furniture, and I wanted the most accurate estimate possible. I asked multiple times for an in-person estimate, but my requests were declined. By moving day, I had sold two-bedroom sets and several other large pieces of furniture that were included in the original estimate. Even with significantly fewer items to move, the final price was more than double the original estimate. On the day of the move, I somehow went from needing two trucks, as stated in the estimate, to four. And from 9 to 17 total man hours. At the end of a long day, my husband just wanted them gone, so he reluctantly paid the bill before they could log anymore hours. When I called to discuss the bill, Firehouse claimed I had verbally approved the additional associated costs over the phone, citing a recording, which was completely false. I have asked multiple times for this recording, but I have not received it. That was not a small miscalculation. Our move was grossly underestimated. This whole experience felt misleading and dishonest. Stay away.

The biggest complaint I have was the pricing and the way they tried to upsell their services. I…read morethink I paid way too much. And I didn't like that you had to pay before they moved your furniture into the new place. I still don't know how moving costs could double during COVID (2023) to now (2026).

Do not EVER use AMS Moving. I had used them twice in the past 6 years in Dallas and experienced a…read morevery professional move both times. The price was fair and reasonable. I had quite a bit to pack and move in June 2025, and moved into a three story townhome. Considering that, I felt $3500 was a fair price. Last week, after downsizing quite a bit, doing most of my own packing (much of my stuff had never been unpacked and was still in AMS boxes from last year., I called them again based on my experiences in previous moves Unfortunately I didn't read recent reviews. They offered a "complimentary" kitchen packing, which I accepted. (It's not complimentary!) The crew of three men and one gal showed up- gal in charge. One guy was great, the other two did t speak English and were like two of the three stooges. Laughing. Goofing around. Boss lady stayed in the truck and listened to something with headphones for hours. Then she decides to start packing the kitchen after 5 hours which ran the clock even further. Two Stooges Moe and Curly dropped my sofa, damaged the frame. They continued to mess around. Unloading was even worse.. I don't want to pay for someone to screw on lampshades. I need assistance to MOVE boxes and furniture. The guy who was hard working left between loading and unloading. In short: instead of the quoted price of $3500, I was charged $7500! I called customer service and they knocked $400 off labor because the fourth guy wasn't there to help unload. The movers broke a mahogany dining room chair, damaged my buffet, sofa (then tried to hide the damage) and a few other items. I will never ever recommend them again, nor will I use them to move again. Horrible customer service from Troy, horrible experience with YaYa and her two stooges. They acted like college kids helping move for beer and pizza! Hideous!

Angela is truly wonderful!! After a very stressful kitchen remodel Angela helped me with all my…read moreorganizing challenges. She decluttered and gave me organizing solutions that not only look great but more importantly are easy for me to maintain. Her level of professionalism and attention to detail were amazing from the initial consultation through the whole process. I highly recommend Angela and her team, I would not hesitate for a second to use them again. Everyone needs a bit of Organized Calm in their life. Thanks Angela!!

Just finished a 4-day project with Angela. My specific instructions were "none of that fancy…read morestuff", just please help organize my house better, so I can reduce the amt of time I spend cleaning up each week. Well, I got what I wished for. I now have a neatly organized and labeled house! I attached some "after" pictures. Sorry, no "before" pictures to see the transformation, but I can promise you it was a jungle. Ultimately, Angela's a whiz at grouping and compartmentalizing all the essentials (as well as all the junk) around the house. Plus, her pricing was a huge reduction (nearly half) of the national groups that do this. Highly recommend.

Service: Local Apartment Move, Furniture Disassemble and Re-assemble…read more Apartment Type: 1b1b (approxiate 3 person's belongings) Move Distance: approximate 11 miles Time Spent: approximate 4.5 hours Cost: $800 - $1000 I would recommend this moving company, as they are professional, responsive, careful, efficient, flexible, well organized during the move process and coordination. I am very impressed by their first responding email, which is well organized and informative, listing all the info I need to know about my upcoming move project, including the preparation, the move process, service scope, the charge rate (and the detail how they charge), the cost estimate, insurance cover and other XYZ, which makes me believe they are very professional and choose them. The coordination process is agreeable and efficient (thank you, Danah!), and the movers are really professional and efficient: Dustin and Anthony from Garland location arrived on time, provided an accurate cost estimate per hours it takes to accomplish the move (and they actually finished the job early). During the move process, they are efficient and gentle (to carry and place my belongings), carefully wrap and protect my furniture, and they help me to disassemble my huge bed frame (and reassemble) which I have trouble with, and coordinate with me in a very professional and decent approach. All in all, I'm very satisfied with their service, and I'll hire them for my next move.

Ryan & Jarrod at this location did a fantastic job moving our storage unit items to our Dallas…read morehome. They packaged, secured, moved & assembled our items flawlessly. Einstein Movers gave us the best experience & transparency of any moving company we've ever used, from start to finish. It's worth your peace of mind to move with Einstein!