I've been a customer for some years now. Since I run my own business, I rely on my car. Over the years Frank and company have managed to get me through a couple of disasters and getting me back on the road with a minimum of disruption. I recommend them highly. read more

Dangerous car shop. I had been bringing my car in for oil and filter changes. Then it came time to a big 60,000 mile service and they told me I had to replace my brakes. It took them two days to do the job because they said they were waiting for parts. They gave it back to me and the brakes felt like sponges, huge stopping distance. I felt extremely unsafe and called them because I was concerned. They told me it will take a week for the brakes to break in and this was normal. After a week, no change. I brought the car in and they eventually admitted they put on the wrong brakes because they could not get the parts in on time! Great! Put me in serious danger and deny it for a week! I now go to Honda Craft where I can trust the mechanics AND they don't charge $1000 for a 60,000 mile service. read more

I have a '65 Mustang which began experiencing some trouble with the clutch/transmission. I gave the car to Frank barely drivable and got back a car that I couldn't believe was mine. Working on an old car like mine isn't easy -- a lot of things happen to a car over 48 years and you have no idea what you'll find once you get in there. Previous owners and mechanics do bad things -- Frank and his team have successfully proven they can deal with some pretty gnarly stuff and I'm sure I'll be back with more. read more

Good service but expensive. Several years back after several jobs with them was quoted $1000 for a tune-up (and other service), and immediately afterward the car failed SMOG. I ended up having to pay them ANOTHER $280 to get the car serviced to pass SMOG. In addition, when they replaced my radiator a year earlier they failed to replace the thermostat and the car eventually overheated due to failed fluid circulation. read more

Below is an e-mail regarding A1 we received from our daughter after returning to college. Just a bit of background first. We bought a new 2005 Jeep Grand Cherokee from a Jeep dealer in San Jose. There were two problems we identified and took to them for repair, one item was the passenger air bag light coming on, and the other was poor/hesitant acceleration. Although the dealer replaced the seat belt assembly the problem kept occurring and was never resolved. The dealer was not able to identify and repair the poor/hesitant acceleration. Both issues we have lived with for years. Recently the check engine light came on so we searched out other sources besides the dealer for repairs. We were referred to A-1 and took it there. A-1 identified the problems, ordered the parts and installed them when they arrived. Frank called us and said they have been driving it and the problems appear to have been resolved and it is ready for pick up. I picked it up and drove away. Our daughter returned to college and here is her e-mail regarding the work A-1 did. ..."Secondly, I want to tell you that my car is handling soooo much better. I noticed when I was going up the Sunol grade my car wasn't dying like it normally did and my car even weighed more with all my crap in it. It also accelerated ALOT better when merging onto the freeway. I am very impressed with the work those guys did to fix it and a little disappointed the Jeep dealer couldn't find and fix it years ago when we first took it to them under warranty." We are sold on A-1 and would recommend them without reservation. Gene and Lauren read more

A1 is not just auto repair, it is auto education. As one who is a novice at all things automotive, I have been very pleased with the care, thoroughness and communication. Every time I'm in the Bay Area my car seems to act up. But here, they fix the problem and provide you w details on the how and why. They also do more than a cursory diagnostic -- they let you know potential problems, signs to look out for, and urgency of potential repairs. I wish all shops were like this, the world would be a better place. read more

Went into get my cadillac 1992 air conditioning converted to R34 and they were very helpful and knowledgable and fixed it with efficient service. The staff was friendly and courteous and checked in with me two weeks later to ensure everything was still working well. I highly recommend A-1 Auto Tech. read more

I recommend a-1 auto Tech, Inc.Great prices and service good day yes I found this location by the grace of the Almighty my car was in need of a urgent care my car had stoped running !! when i looked down the road to figure out if I was going to need it towed my car somewhere or what to do ? when I looked down the road and saw A-1 Auto Tech, Inc. I walked in to A- 1 Auto Tech,Inc. And was well greeted I proceeded to state my urgent matter of car repair they assured me that they could definitely have the repairs promptly taking care of and of urgency to myself and my family will benefit they kept me updated and had figured out what repairs I need needed right away to have my car running back on the road right a way so by the next morning my car was ready I'm so happy and blessed to have found A-1 Auto Tech,inc and I will continue to go to and I recommend if you would like care receive excellent service and excellent car care please go to A-1 Auto Tech,Inco. We all need to keep a running car and it makes it even better to have a excellent service shop for repairs and up keep maintenance once again thank you very much to a-1 Auto Tech, Inc. You will always have our business am shamiiah all Faith ministry peace and blessings ! read more

They charged $195 to diagnose a leaking valve and recommended machining all valves on both heads for $3500 minimum. Most condescending mechanic I have ever spoken to as well. "If you make a V with your fingers that's the shape your engine makes". read more

Brought my car in for smog, seeing as how A-1 is AAA certified, ASE Blue shield certified, no BBB complaints, no terrible reviews online, etc.(I did a lot of HW) and I needed a new, honest mechanic for myself and my mom. I knew it was going to fail because my check engine light was on, but I wanted to see how they would work with me. First the pros: The receptionist was very nice. That's about it. Now the cons: They charge $60 for a smog check, and $40 for a retest, when most places, even gas stations that don't do repairs(aka. make money fixing cars that fail), are somewhere in the neighborhood of $30-40, then free retesting until you pass. OK, I'll give it a shot anyway, I'm here to try a new place. A little while later, 'Chuck' calls me back. He informs me, rudely, that my check engine light was on, which fails the test and wasted his time, and says for $250, which is 2 hours labor, he'll see what it is. I know that checking engine lights is as simple as plugging in a diagnostic tool, and that only once the code is read can the problem be ascertained. It could be something as simple as a low fluid that could take 2 minutes, or something much more serious that could take many more than 2 hours. Don't try and rip me off, estimating a flat fee of $250, that's unreasonable. He then proceeds to tell me, snidely, that if I pick it up, I'm still going to owe HIM $60 bucks. First off, I don't owe you anything buddy, you aren't the shop and you aren't the owner. Second, I know it's $60 dollars, I have the estimate in my hand, I'm not an idiot. In summation, their prices are too high, they charged me $60 to look at my dashboard and tell me something that I could see, and then the one mechanic I spoke with was unprofessional and rude. I would not recommend this place. read more

I had an engine noise in an older car that needed checking. Patty carefully took down all my information and concerns and Frank called me at the end of both days my car was being serviced. They took the time to explain what they found and how they recommended fixing it. Some may be concerned about high rates, but by doing it right the first time, I believe I actually saved money. To top it all off, I got a courtesy call a week later to check on the status of the repair! I'll definitely be back next time I need car service. read more

Chuck and Frank have been taking care of our old cars for a decade. They brought our 1996 Dodge Caravan back from a near-death experience. They are honest, they keep customers informed about progress, and are always cheerful. Highly recommended. read more

I really like this place! They are very friendly and the owner even comes out to talk to you personally and explains everything that is going on with the car. I've never had anything but great service and I am happy knowing that my car is in good hands. The only reason they don't get 5 stars is that they are so darn expensive! However, only having 1 car that 2 people rely on, I believe it's one of those things that is worth the extra money. read more

Update: 9/30/10 the mgr. Patricia S. who wrote remarks re: this, says if I told them I was retiring the car I would not have to pay the $100 deductible, Well like she said they should have informed me about the state car retiring program. I did retire the car w/the state, on saturday 6/26/10 at Pick and Pull .On friday 6/25/10 early afternoon, God led me to go and see about my car, find out about when smog inspection was done, when I got there my car was done and sitting in the lot. Even when I was asked to pay the $100 deductible, I was still not informed of the choice that I could retire the car w/the state of CA program, and how to go about it. So I paid the money. I came home and called the State Auto consumer line and they told me I could retire it, and what State office to go to on Winchester Blvd. and do the paper work and have certification and 1/2 hour, to take my car to pick and pull in San Jose, because if I did not do it on 6/25/10 , they could not guarantee the budget will still have money to pay out to me because state budget ends6/30/10. So I hustled and did this. But mgr. Patricia did not ask if I retired the car when she wrote her response on Yelp. So, I guess it's cheaper to reimburse $9 for my cab fare to pick up my car instead of $100 I paid for the State smog inspection deductibe. God Is So Good. read more

i just called this place for brake & lamp inspection,because it says they do them.now when i called them they told me NO they dont,,,,oh well ill spend my money els where ....pooooor service.......... read more

My son after sending me to different places for repair told me about A1 Auto Tech. I brought my Suburban to A1 Auto Tech in early June with an engine hesitation and for a brake inspection. I had a brake fade problems that my son told me about when he was driving it back and forth to Los Angeles. Along with some other fixes that needed attention I took my Suburban to Frank for an analysis and repair. A1 Auto was busy when I had it towed in. So I left it with A1 to inspect the following week. Frank gave me a call and told me he found a problem with the intake throttle body, the rear brakes and brake hoses. Frank gave me an explanation about each part that needed repair or replacement. He also found my inner brake pads were wearing down quicker than the outer pads. He explained that this indicated a brake caliper problem. Safety is one item I don't mess around with since my son drives it to LA. With the detail description from A1, I gave the Ok for Frank and his team to fix it all. A1 would keep me informed of the work being done and when it will be complete. Communications with A1 was excellent. I would highly recommend A1 Auto for your repair needs. Thank you A1! read more

A1's diagnostic fee was 90% above local dealer price for diagnosing the same problem, with no apparent advantages justified by the additional cost. read more