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A1 24 Hour Roadside Assistance

5.0 (1 review)

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9 years ago

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GNG Towing and Cash For Junk Cars - TOWING SERVICE CHICAGO IL 60647

GNG Towing and Cash For Junk Cars

(37 reviews)

Bucktown, Logan Square

Well, it's 2019 now. I phoned this same tow company today, June 1st, for the same service as before…read more(see my glowing 2016 review). My car is the same vehicle, parked in the same space and in the same residential parking garage from where they helped me successfully three years ago. Now however, GNG flatly refuses me service. The guy who answered the phone said that he "damaged his truck last time," which he absolutely did not. Also, he said that "you're on the top floor aren't you?" trying vainly to remember the job, which I am not. I'm on a lower level, one story down from street level. I would think that in three years, GNG only would have gotten three years better and more efficient than they already were. Instead, however, it appears that in that short span of time, they've gotten worse at what it is they claim they do with such expertise. Negative and condescending on the phone, the guy sounds like he hates what he does for a living--or perhaps he was just having a bad day. I phoned them with the same result over a month ago, thus why I felt it was probably time to alert consumers. I suppose there's just that much towing in Chicago, that one can cavalierly decline business and revenue on any given Saturday.

Had a great experience with this company…read more I have roadside assistance through my cell phone company and this was the company I got paired with. I've had multiple situations with towing, jumpstarts, busted tires, etc. because apparently my car is a POS (bless her engine). But, none of my experiences are stand out--except for this one, thanks to Manny. Manny communicated consistently about his ETA/ timeline for completing other calls before me. So, I wasn't sitting around waiting outside, and he wasn't sitting around waiting for me either. Once he was able to give an accurate ETA, he showed up exactly when he said he would--literally to the minute. He was also extremely knowledgeable about best practices when having to get your car towed. He warned me about all the towing scams that take place around Chicago and how to avoid them. I had no idea there were so many ways for tow companies to milk money. If you take a look at the reviews for other tow companies, it becomes increasingly apparent how common these scams are. The fact that he was so transparent about red flags for other towing companies makes it clear that GNG does none of that. Everything was streamlined with GNG--you pay with a card and your information is all in the system, so you know they don't do any of the shady money-pocketing scams. The price was great too. After my phone company paid their share, I paid $28 out of pocket, which shows that the initial price must have been very reasonable, because in the past my OOPs have been 2X-3X that. If I have any future car issues (which I definitely will... I mentioned my car is a POS, right?), I'm coming back to GNG. And though I'm sure everyone here is awesome, I'll ask for Manny.

Premier Roadside Assistance

Premier Roadside Assistance

(1 review)

Austin

I called for a tow the driver came out with in 20 mins very friendly towed my car with care I…read morehighly recommend this tow company and the price was very reasonable call them for your next tow will not be disappointed

From the owner: Road response inc is a Premier Roadside Assistance Corp that is reliable and customer-oriented…read morebusiness that offers a wide range of automotive services in Cook County- Dupage county and lake county light-duty , roadside assistance Our team of experienced and licensed professionals is dedicated to delivering prompt and efficient services, ensuring that our clients can get back on the road as quickly and safely as possible. Whether you need emergency towing, jump starts, tire changes, lockout assistance, or fuel delivery, we are always ready to assist you. In addition, we also offer auto auction services, providing a platform for buyers and sellers to connect and trade vehicles. With our extensive network of industry connections and knowledge, we strive to help our clients get the best deals and maximize their returns. At Premier Roadside Assistance Corp, we pride ourselves on our commitment to customer satisfaction, transparency, and integrity. We aim to provide personalized and affordable services that meet the diverse needs of our clients, from individual car owners to commercial fleets. If you're looking for a reliable and trustworthy partner for your automotive needs in Cook County, look no further than Premier Roadside Assistance Corp.

Chicago Towing - Fully loaded

Chicago Towing

(29 reviews)

Pilsen

If it were possible that I could give Chicago Towing 10 stars, I would. You simply don't find this…read morecaliber of service in Chicago--anywhere. My car has sat idle in my building's parking garage, collecting dust since before the pandemic began--meaning since 2018. In those six years, I've been vainly searching for one towing company in the city that appeared even remotely like they wanted my business. The experience has ranged from abrasive phone dispatchers who obviously hated their jobs, to not having drivers or trucks available, being too busy or not having certain tools on their trucks (i.e. air compressors), to not answering the phone at all or wanting to charge your credit card in advance of showing up. Chicago towing is the exception, and they are exceptional. This was the absolute best, most professional and most pleasing experience with a tow company ever--especially if you get a chance to work with Robert (do yourself a favor and ask for him by name). After General Motors was unable to repair whatever was wrong with my General Motors engine a few years back -- and charged me over $500 for it -- I phoned Chicago Towing this week to see if I could just get my car started to get some servicing before this winter sets in. They called me to confirm, texted me to confirm, then the driver Robert texted me to confirm again and provided his precise ETA. He showed up on time, knew exactly what he was talking about and had my vehicle running in less than five minutes. He also gave me about another ten minutes of good, knowledgeable, no-nonsense advice and counsel about my car, the payment process was seamless and he even made sure I was parked straight before leaving. These guys actually deserve to have Chicago be a part of their name. World-class service in a world-class city; extremely rare in the towing business. You can rest assured I'm never calling anyone else.

Called Chicago Towing to haul my mechanic's tool chest during a recent move. The driver was…read moreon-time, confident about what needed to be done, and meticulous when loading / unloading and strapping down the tool chest (see the pictures). I really appreciate the work completed since I've never had to move the tool chest before so I was nervous about damage during the move. I recommend calling these guys the next time you have to move a tool chest or vehicle. Thanks so much!

A1 24 Hour Roadside Assistance - roadsideassist - Updated May 2026

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