Ease of scheduling replacement appointment was amazing. I was driving on 91S between exit 46 and 45…read moreand something hit my windshield. Once I arrived, the staff were so friendly and helpful. Eased my concerns. Noah is amazing. I was quoted for 3 hours for installation and calibration but within an hour the windshield was installed. Noah kept me informed on timing and progress. I love the open communication on how the install is going. My phone was dying and I didn't have the charging block, Noah was kind to allow me to charge my phone with one of their chargers. Definitely feel relieved at how fast I was able to get the windshield replaced.

We requested service on our 2007 Hummer windshield. Given a 6 hour window which we took time Off…read morework for only to be called in the 5th hour they were caught up on another job and had to reschedule. On our rescheduled date we also took time off work for our 6 our window only to be told twhen they came they wouldn't touch it. They believed the accessory off road lights were after market and they wouldn't do it. After several phone calls when they realized they would be stuck with this windshield they said if we have them taken off they would replace the windshield. We agreed and took yet another day off to take it in and have the lights removed. Safelite rescheduled with us, another 6 hour window for last Saturday. On the second hour of our wait they called to say they were short a technician and could not come to the house, after several attempts to have them cancel their other client as they cancelled on us twice already they still refused and we had to bring the car to them which was another inconvenience because now I couldn't go to work again. We informed them the shop that removed the lights said they were not after market but an option at time of purchase and they didn't care. So basically missed 3 days of work and paid 300 to have lights removed and replaced and they had no remorse and an oh well attitude. I give them only one star as they did finally get the windshield in. Their customer service was horrible and rude and will never deal with them not recommend them to anyone

Prompt response to my inquiry. Very courteous Jon and Pete. Pete was knowledgeable, accommodating…read moreand professional. Delightfully answered all my questions and completed my windshield right on time. Highly recommend!

My power moon roof was shattered while I was driving and I needed a quick fix with good quality…read more Payless Auto Glass (Formally known as Patriot) was so quick and put in the OEM glass in about an hour! Thank you so much Eric and team for your care and expertise!

I had a spray on bed liner done on my GMC 2500. The liner came out good. HOWEVER, the service left…read morea lot to be desired. I made an appointment 2 weeks out for a Monday at 8 am. When I dropped my truck off I was told it would be ready between 1 and 2 pm. I am an hour drive away. I showed up at 2: pm. They had not even sprayed my truck yet and the owner wasn't even there. When he returned all he said was, well, with a bit of an attitude, we'll get it done. Then a day or so later I realized that the back up camera was not working on my truck. which is in the tailgate. (they had the tailgate off to spray it) When I called back all they said was well it was working when it left. I checked the wires and found that they broke the camera plug.When I told them that the plug was broken they said well we had a hard time getting it apart. I would never go back here.

From the first conversation with Glass America explaining the replacement process to having them…read morereplace recalibrate and having it all done in a timely manner. I was more than satisfied with their professionalism and customer service.

The entire process was straightforward and performed in a timely way. The staff was helpful and…read moreefficient.

I'm 100% satisfied with Auto Glass Dynamics. Same day, friendly service and an exceptional job…read morewell done! I highly recommend Auto Glass Dynamics; they should be your first and only call for auto glass repair.

I used this company when I moved to CT from NJ. I wanted to use these guys because they are a…read morefamily-owned company, but then it turned out that they also had the best price on my windshield. They returned my call the same day, were fast and did a great job. They replaced a windshield that had been installed by a fly-by-night company a month before in NJ. The fly-by-night company's windshield literally cracked the day after it was installed. It was a stress fracture caused by a faulty installation. Auto Glass Dynamics showed me how the previous company did not use any rubber buffers on the glass edge and that was why it cracked. They also showed me how thin the windshield glass was compared to the one they were installing. The old company also did not put in any water sealant or primer. Auto Glass Dynamics did both and my windshield has been great ever since. I will never again use one of those mobile places that have no address but only a phone number and work out of a van only. I ended up having to do the job twice. I wish I had gone to Auto Glass Dynamics first. Great guys, great customer service and quality. I am totally satisfied with the price, workmanship and customer service.

I would highly recommend Roy's for all your glass needs. I needed my rear view mirror reattached…read more& they came to the rescue. Highly professional & friendly service. thank you Jessica for your help in setting up our appt. Sue S.

Excellent job done on Monday! I called Roy's on a Thursday to get my windshield replaced. I spoke…read morewith Kayla and she told me she would order the glass and it would take a couple days to get it from Hyundai. She called the next day and said it had come in. I scheduled an appointment Monday at 1:30 and was told it would take about 2 hours to do the work. I got there about 1:10, they took my vehicle in right away and it was done by 2:15! Thank you everyone at Roy's!

My insurance company sent me here for a windshield repair that turned out to be a full replacement…read more I struggle with navigating insurance demands, so I really appreciated how thorough and helpful Chris was in guiding me through the process of re-submitting the claim. Chris called me shortly after the new work order was submitted, and my windshield was replaced in just a few hours. It looks great, and even greater considering there was absolutely no hassle. Zero, whatsoever! I was born and raised in Ellington, so I have a deep appreciation for local businesses who deserve our love and support. Ellington residents: for your windshield and/or glass needs, look no further! Thank you again, Chris!

They have serviced our stuff for years. From glass on our car to fixing a screen and everything in…read morebetween. They are professional and quick. I highly recommend them for any needs you may have. Five stars