I have been coming here occasionally and have never had a bad experience. I got the bikini wax in…read morethe past and tried the French bikini today. I'm so happy with my service and would recommend. Kalei was very skilled and made the time go by fast with comfortable conversation. I appreciate this because I let her know ahead of time that I'm a wimp when it comes to pain. We were done in no time and she was even able to fit in a brow wax add on I forgot to book. I feel good walking out with confidence!!

I had my appointment with Kalei and she was so great! She made me very comfortable and kept…read moreconversation going. I'm not sure what kind of wax they use but this was the least painful wax experience I've ever had. The cherry on top was the super cute vibe! It's girly and welcoming. I'll definitely be coming back and I'll be booking with Kalei!

This is my 2nd round here for Derm issues, skin cancer etc...They are clean, friendly, and the docs…read moreare thorough and refer on for Moh's surgery when warranted. (thin slices to pathology; keep going until all skin cancer is pau) My only complaint is that the office referrals seem not quite...as my referral was lost, waiting near a month...Called the VA and they never received it so I had to make some calls here to get it re-fax'd so I can get this $#@! crap off of my body. Other than that faux pas--they are excellent. Aloha

It's impossible to get anyone to respond to either a call or a text. Then when you finally DO get…read morein the doctors don't listen to your concerns and rush you out in 5 seconds flat. Complacent doctors aren't helpful at all.

The whole experience. The best customer service on island. I have been coming to About Face for…read moreover three years and every visit I am very satisfied with the care and service provided by Jamie.

The first time I came here, it was great! The staff were so friendly, welcoming, and really took…read morethe time to ask me about my goals for the visit and the desired outcome. I was really excited to return. My second visit did not feel the same. I wasn't asked about how I felt about my last treatment, which I would've appreciated since it was still only my second time and since my previous adjustment was a bit off the mark. I did have to take the initiative to clarify a few things before my treatment but it still felt very rushed and a little cold. On top of that, at the end, the POS asks if you'd like to add a tip, which was a bit of a turn off considering it is a clinic, rather than a hair salon. I was hoping this would be my regular place but I'm not sure how excited I am to return after this most recent visit.

Absolutely love this place! Everyone who works here has always been so friendly and amazing. I…read morereally appreciate that they're open on the weekends too, which makes it so much easier for people who work during the week. They always take the time to explain everything clearly, including what to do before and after your appointment. I've always felt comfortable and well taken care of here. Their prices are also some of the best I've seen, not just in Hawaii, but compared to places I've been to on the mainland too. Great prices, wonderful staff, and really good service. Definitely a place I'm happy to keep coming back to!

Been going to Shauna since they were LA Laser and SHE IS AMAZING! Doesn't make me feel self…read moreconscious in any way. Make the process so quick and comfortable. This is why I make the trip from Kapolei to her in Kaneohe every time!

I never knew how much I needed extensions and a tone/gloss treatment. Ms. Dana proved me wrong. She…read moredid such an amazing job! My hair looks and feels refreshed!

Okay, listen. I didn't think a facial could actually make me this relaxed -- but Angela proved me…read morewrong. I came in for a facial, already telling myself, "You're not gonna relax, you never do." Yeah, well... joke's on me, because five minutes in and I was practically melting into the table. Angela has this calm, soothing voice that could probably convince a tornado to chill out. She was so patient and thoughtful and really took her time to look at my skin, asked questions, and explained what she was doing in a way that didn't sound like a skincare lecture. She even gave me personalized tips and product recs that made sense for MY skin (and not like those "just buy this $300 serum" kind of suggestions). And let me tell you... when I looked in the mirror afterward ... WOW!! My skin was glowing. Like, actually glowing. Soft, hydrated, smooth! I legit caught myself touching my face all day and even in the days after. I haven't seen my skin look this good in forever. Angela's the real deal!! She's patient, knowledgeable, and seriously good at what she does. If you've ever wanted a facial that leaves you looking and feeling like you've been on vacation (minus the plane ticket), book it. Just do it. You'll walk out wondering how your face ever survived without her.

Leilani is thee best! Not only is she so talented and gentle with my wants and needs, she is so…read moreeasy and fun to talk to, it's like a mini therapy session! Leilani is super informative and knowledgeable, she's also very thorough too! Thankful for Leilani, she gives you the autonomy to make decisions and you don't feel pressured to do more than what you want or need.

I've been coming to HONOLULU Medspa since 2019, and while there have been many changes over the…read moreyears, one thing has remained consistently excellent - - my treatments. Janika is nothing short of a goddess with lasers! Her precision and attention to detail are unmatched. She takes the time to personalize each session, ensuring that the treatment is tailored perfectly to my skin and needs. I value and appreciate how she communicates every step with clarity and professionalism. I trust her, and only her, with my skin, knowing that I'm in the most capable hands. She's the reason I come to HONOLULU med spa for my laser treatments, one of the things I value most is that she would never recommend Something for you - - even if you think you need it - - if it's not right for your skin. She's a consummate professional, who truly cares about what's best for you. I also have to share Leilani, she's an ARNP who handles injectables. She is the absolute best of the best - -.. Not only is she the sweetest human being, but she also steps into your skin and focuses on achieving beautiful, natural results with as little product as possible. I never feel like she's selling me something, and I never have to worry that I won't look like myself. Leilani is an integral part of HONOLULU MedSpa, and she's been a huge part of allowing me to age gracefully. We all work hard and spend our hard earned money to take care of our skin, and it's definitely money well spent here. If you go to HONOLULU MedSpa, be sure to let them know Deb referred you!

Owned and operated by Jennifer. She is extremely knowledgeable and competent in her field. Her…read moreexpertise is unmatched and appreciated by all clients. I have skin issues and Jennifer is always aware and works with me when it comes to waxing. She's kind and a great conversationalist. I've been coming here for the last 13 years and won't go any where else on the island no matter what part I live.

I have been a client at Honu You for over 20 years. Jennifer and her staff have consistently shown…read morewarmth and hospitality at during every visit and in addition to their remarkable professionalism their services are top notch. Jennifer strives for a level of excellence in all she does and it reflects in her services. I highly recommend checking them out!

I cannot say enough wonderful things about Dr. Long and his entire team. From my initial…read moreconsultation through surgery and every post-operative appointment, I have felt supported, cared for, and completely confident that I made the right decision. At 50 years old, choosing facial surgery was a significant decision, and I spent a great deal of time researching my options. Dr. Long performed my deep plane facelift, neck lift, brow lift, upper blepharoplasty and lower blepharoplasty. I appreciated his professionalism, meticulous attention to detail, and the time he took to answer all of my questions. His staff was equally exceptional, kind, welcoming, organized, and genuinely caring throughout the entire process. I carefully followed all of the pre-operative and post-operative instructions, and my recovery has progressed exactly as expected. One thing that truly amazed me was that I had virtually no bruising after surgery. While I experienced the expected swelling, it has steadily improved each day. I am only one week post-op, and I already love my upper eyelids. Even with the remaining swelling, I can already see beautiful, natural-looking improvements. One of my favorite parts of recovery has been waking up each morning excited to look in the mirror and see more of my facial features emerge as the swelling continues to decrease. Every day I become more excited about my results. I have already returned to working remotely one week after surgery, and, if my recovery continues on its current path, I expect to be back working in the office by the end of my second or third week. During my recovery, I have made it a priority to follow Dr. Long's instructions, get plenty of rest throughout the day, eat nutritious, protein-rich foods to support healing, stay well hydrated, keep my stress level low, take walks and allow my body the time it needs to recover. Most importantly, I have absolutely no regrets. I am so happy I chose to have my surgery locally with Dr. Long rather than traveling out of state or out of the country. Before my surgery, I wondered if I needed to travel to find an exceptional facial plastic surgeon within my price range. My experience has shown me that you do not have to leave Hawaiʻi to receive meticulous surgical care and beautiful, natural-looking results. Having Dr. Long and his outstanding team nearby for follow-up appointments and ongoing care has also given me tremendous peace of mind throughout my recovery. I know I still have months of healing ahead of me, but if my results at just one week are any indication of what's to come, I couldn't be happier with my decision. I am incredibly grateful to Dr. Long and his entire staff for their skill, professionalism, compassion, and outstanding patient care. I would confidently recommend Dr. Long to anyone considering facial plastic surgery and looking for a surgeon who delivers natural-looking results while providing exceptional care every step of the way.

SURGERY PATIENTS BEWARE…read more I deeply regret selecting Dr. Shim Ching. My experience with him and Asia Pacific was a nightmare, and a significant portion of my result is so unacceptable that I require a costly and risky revision surgery. I feel botched and mutilated. I avoid mirrors and public settings because of the effect this has on my appearance. I am deeply ashamed that I trusted this person and allowed them to do this to my body. On the day of surgery, the anesthesiologist was unaware of important medical history that I had provided to Dr. Ching's staff weeks earlier. Asia Pacific had expressly assured me that my medical history and concerns were being taken seriously. Yet, as I sat prepped and awaiting surgery, it became abundantly clear that this information had not been shared with the anesthesiologist. I then waited in the intake room for more than two hours while the anesthesiologist requested the information I had provided and reviewed it to assess surgical risk. Despite the practice's error, I had no financially viable option to cancel on the spot. Withdrawing that morning would have meant forfeiting over $40,000. I was therefore placed in the untenable position of either proceeding with surgery despite serious concerns about the handling of my medical records or losing the entire amount I had paid because of an error that was not mine. No respectable medical practice would place a patient in that position. This failure, compounded by serious deficiencies in postoperative care and communication, destroyed my trust in both Dr. Ching and his staff. Their conduct changed markedly after the practice collected my full surgical fees -- they repeatedly revealed serious deficiencies in professionalism, communication, and basic administrative competence. I recently requested a partial refund to help defray the cost of revision surgery with a different surgeon. Asia Pacific denied that request outright, without dialogue with me or any form of good-faith effort to address why I don't feel safe with Dr. Ching. Offering to revise his own work is not a reasonable solution when repeated lapses in professionalism, communication, and patient care have left me with no confidence in his judgment or ability. I strongly urge prospective patients to conduct thorough due diligence before entrusting Dr. Ching with their body, safety, and money. Do not assume that "over a million followers" is actually real, or that an expensive office is evidence of surgical competence, patient safety, or accountability.

Had my last full Brazilian wax (and all my previous ones) with Ariel. She is by far one of the…read moresweetest and professional cerologists I could ever have found. I requested her (many moons ago) based off of nothing but positive love for her among the community that gets waxed here locally. Every time I booked with her I enjoyed getting to know her as she worked her magic, doing her job as painless as possible, clearly certain areas can be sensitive but she did amazing as she helped keep my mind at easy and the whole mood just as positive as ever. Definitely recommend her for everyone possible. I will miss our monthly appts and our chats as I am in process of moving off island. If I could convince her to relocate with me I would in a heartbeat! Also, if you are looking for a lash lift, she does these amazingly as well! Definitely recommend!!

I decided at the last minute to get my brows and upper lip done. This wonderful lady named Prophecy…read moretook great care of me. She was very gentle, pleasant, and soothing while caring for me. At other places my skin is left a little bit red from the waxing, but not here. Prophecy took great care of my skin. I love the look of this little store and especially the positive vibes from Prophecy. Prices are quite reasonable. Will definitely come back again!

I absolutely loved my Brightening and Dermaplaning facial with Mariolga! I'm excited to get back…read moreinto a facial routine and it's so great to have this studio in Kailua town. The space is inviting with a pleasing aesthetic. And Mariolga was amazing; she took the time to explain steps and was always making sure I was comfortable. Tip: add the hot stone shoulder massage to your treatment. It was divine!

Best Esthetician place in town! Quality service, exceptional, honest and high quality productscute…read morespot in the heart of Kailua town. See Vanessa service with a smile!