Update 3: Now I'm some secretly disrespectful person (first I'm hearing of my alleged bad behavior)…read morewho plotted all along to take screenshots of our communications (that live in text threads) for deceitful purposes. Please stop updating your responses to change the story and accuse me of some new bad behavior. The texts are our communications, I didn't call you and "press you". There are no other communications. They also speak for themselves. Adding a screenshot of your prior edited comment. Update 2: Last update and lowered my rating from a 2 to a 1 star to reflect the now edited response that no longer says I "haggled" for a faster time and suggests for the first time that the glass didn't break "on its own". So I'm adding a picture of the glass, and another text screenshot where Mike refers to spontaneous breakage and asking the glass company if it's under warranty. Not sure why he's ask them if it was under warranty if it didn't break on its own. Update: I am not surprised that Mike responded. I never "haggled" to get it done sooner. If I had, I'd be pretty bad at haggling for it to take 3.5 months for it to not get done. But as I said, I have receipts. I would not recommend working with Hicks. I have had a series of issues, but held off on a critical review since he would previously try to resolve the issues. I hired Hicks to install a patio railing. The work was done fairly quickly, but after less than a year, one of the cables had fallen off. Hicks came back and repaired it without additional cost, which I appreciated. Next I had Hicks install a glass and wood balcony. I wasn't happy with the quality of the work or the state of the job site, and again Hicks apologized and came back to make it better and clean up the mess. He was at times defensive, but again, I appreciated him fixing the errors. Less than a year after the balcony was installed, a glass panel shattered. There was no impact or area of impact, suggesting it was from a glass manufacturing defect. He told me the warranty on the glass he used was only for 6 months from installation (even for defective glass), so I'd need to pay for a new sheet of glass, but he would install it without additional charge. The glass shattered in mid October. It's now February. Hicks' communication has been really challenging. I pushed and pushed to get it installed and it took months to even get scheduled. On January 9th, the day he was supposed to arrive to install, he didn't show at the agreed upon time, and only later responded after I had reached out about him being a no-show to let me know that strong wind had blown over the replacement glass and it broke. I was very frustrated because this was January and he had initially told me it would be a few weeks to get the glass replaced (which would have been November). Had it been installed in an even remotely timely manner, it wouldn't have blown over and broken. So I asked when the new glass would arrive, he said about a week. I asked him if he could please schedule me for a couple weeks out so we have something scheduled and I wouldn't have to wait months again. He said yes, but didn't actually schedule me. I started messaging a couple times a week with no response - again, said the new glass should be arrive in about a week on January 9th. Yesterday I messaged saying I needed an update, and he told me the whole thing was too stressful and he's not doing it anymore. So I waited 3.5 months for him to replace defective glass that he had offered to replace (with me paying the cost of the glass), and then he just decided he's not going to do it. I was patient and incredibly reasonable through all of these issues, but the defensiveness and failure to communicate and follow through isn't professional. I have receipts for all of these communications.

I haven't had a good experience with Hicks Exterior Accents. I accepted their offer to build a…read morebalcony and patio cover in January 2024 and as of Dec 2024, 11 months later, the job still hasn't been completed. Mike Hicks and his crew built the small balcony and poles for the patio cover, but left without adding a cover to my patio. I've paid all of the milestones agreed upon, and even advanced part of the material payment, per his request, to get the order placed. Mike said he received the material but it had the wrong color, that he orders directly from China and that he is having issues with the supplier. Every time I ask for an ETA to complete the work, he says he'll get back to me, but he never commits to a timeframe. It's been almost a year of issues and headaches without line of sight as to when or if he will ever complete the work.

I'm so glad we went with West Coast Carpentry. Very prompt response time, both for initial quote…read moreand any questions along the way. He provided updates throughout the stages of the product. I had a budget and he was able to be transparent with pricing and design to meet my financial expectations. I replaced a large walk-out deck. The work was done quickly and with excellent quality. I couldn't find anything wrong or any missed spots on paint or flooring. We were so impressed with how they cleaned up the backyard between workdays. Would definitely recommend!

Great experience with West Coast Carpentry! We had damage to our pergola and Tobias and the team…read moreprovided a quick estimate and did great work. They rebuilt the posts and it looks like new!

Thanks to a new law, condominiums and apartments need to get inspected before January 1, 2026, aka:…read more SB326 and SB721 We selected South Coast Deck inspection because they were the least invasive and they were very affordable. I also really like that they don't drill into my foundation. Taylor and Jassenia have been spot on with communication. They've been very flexible when I had to change my initial inspection date. Quick to respond to my questions. Today I had my inspection for my three unit condo and Wayne was professional, friendly, and very respectful of everyone's property. I didn't get any negative feedback while he was inspecting, so fingers crossed that I passed. My parents have another property that was recently inspected by South Coast and did not pass. The inspection company offered a contractor that could do the work and (while the contractor is affiliate with them), the price quoted was very competitive as well. I would highly recommend this company if you need your deck inspected or even repaired to bring it up to code.

I used them for my SB 721 balcony assessment, and they were great, fast, and were willing to do a…read moresmall job. Definitely great if you have a small job that doesn't require a lot of inspection

We love our All Safe Pool Fence! We had our fence installed in 2000 and packed it up in 2006. We…read morerecently put it back up for a family party so the littles will be safeguarded. It is still in great condition and it went up without any issues. We are so glad to have it and we will be ready and prepared for our future grandkids. Thank you All Safe Pool Fence for a fantastic product that's been a lasting investment!

Very happy with our pool fence installation. The communication with the company was excellent and…read morePete the installer was great. Highly recommend.

What I can say is Carlos at Reyes ornamental iron has done a fantastic job! He built and installed…read morean iron gate at a Laguna Niguel home of my client. He is detailed and very knowledgeable about what needs to be done. My client is very satisfied, this is the company you want to use! Tony- Quarterback Construction.

Called Carlos to get an estimate for an iron railing. He arrived on time and assessed the…read moresituation. He gave me his professional opinion about improving work done before installing a railing. I really appreciated his effort and courtesy advising me to be happier in the long run before installing the railing. I appreciate his time and will definitely call him for any iron work. He has many years experience in his craft and he is also very informative and patient with clients. Thank you Carlos!

Ricardo did a great job sanding and restaining our gate. They were on time and left the job site…read moreclean. Price was fair. Thanks!

I have two teak lounge chairs and a teak Lutens bench all close to 15 years old. Teak Masters has…read morerejuvenated them probably 4 times, each time they come out great. Here are a couple of before and after photos. They are professional and very nice owner and crew.

Unfortunately I couldn't use this company for what I needed. Connor did arrive for the estimate on…read moretime( early in fact). I appreciated his honesty explaining what needed to be done. Connor is very knowledgeable and a really nice guy!! He was willing to go to Home Depot to get a 4 x4 to shore up my patio for a temporary fix!! I wish we could have had him rebuild our patio(s) but we decided but we decided to use different materials Connor doesn't offer.

I called Connor for an inspection on a home I am buying. He came within an hour, inspected…read morethoroughly, and spent time with me explaining and educating. Turned out no repairs were needed. He could have recommended work and I would have believed, but Connor said the deck had plenty of life left in it. Better service than I could have asked for.

I hired MFK to remove and replace an old balcony in my residence. Mitch visited the site and…read moreprovided me with a detailed written proposal and a reasonable price. He also accommodated my comments and the changes I requested on some work items. He was very professional and we had great communication through completion of the project, exchanging multiple email messages and phone calls. The crew was always on time, efficient and responsive to my requests and cleaned up well at the end of each work day. I also retained them to replace my damaged wood sidings and trims. Martin did a great job custom making wood panels for me as my residence is relatively old and no sidings matching the original ones were available in the market. They completed this job efficiently as well. I found this family owned business trustworthy and will continue recommending their services to friends and family.

I ended up hiring MFK for my deck after the contractor I went with never completed the project…read more Hindsight is 20/20, but I should've waited for Mitch and his team. They discovered things that weren't done properly and did their best to keep our costs down knowing that we were essentially paying twice to have the deck fixed. They finished in the time they promised and didn't even hesitate or push back when I asked them to address some minor details about the fence. They're professional, knowledgeable, communicative - everything you want in a contractor but usually can't find all at once. Highly recommend if you want a deck done right the first time.

We hired Patio Warehouse to install our amazing patio cover with lighting, a fan, and heaters…read more We're beyond thrilled with how everything turned out! From the first day, the crews were dependable, friendly, and clearly took pride in their work. The attention to detail was amazing. A big shout-out to Jeff and Karra, who were the main managers of our project. They both were responsive, easy to communicate with, and always made sure things stayed on track. Billing was clear, itemized, and easy to follow. It's not easy to find a company that does high-quality work and keeps you in the loop every step of the way, but Patio Warehouse really delivered. We couldn't be happier with the results and would recommend them to anyone looking for dependable, professional, and top-notch work!

Patio Warehouse transformed our back patio into wonderful living space. It's amazing what a…read moredifference it made and how much the insulated panels reduces heat from our southwest facing house. PW is a well run, organized, professional company. Communication was outstanding, from the office, sales and construction. It was a pleasure dealing with Karra (office), Mario (sales), Sebastian (pre-construction meeting). Chris, Manny and the other construction guys did a first class job with the installation, waterproofing and electrical tie-ins for the lights and ceiling fan. We made a couple of adjustments mid-stream and the changes went smoothly. Thanks to all of you.