Had some water damage from an upstairs bathroom down to my garage and called Service Master…read more Chris Garcia was my project manager and super satisfied with the water mitigation process. He was generous enough to start setting up fans before confirming to work with them and was very informative and communicative throughout the whole water mitigation process. Always showed up on time and was responsive to any questions I had. Him and his crew were awesome during the demo portion. Put floor and wall protection down and cleaned up after the job was done. Highly recommend Chris and his team to help you out. Very professional and glad It was a good and smooth process coming from horrible situation with water damage. Chris completed his job but the overall job isn't fully complete. Still have to work with them for the rebuild and hope the process continues to be smooth and effortless.

My kitchen pipe broke and water was seeping up through my floorboards. They came out the same day I…read morecalled and provided fans and dehumidifier. They were informative and made me feel assured in their processes. The communication was great from my 1st call with Brian, and continued contact with Jose. During the water mitigation, Jose never made me feel like I was a bother or asking too many questions. He and Miguel did a great job on the demo. They were conscientious & did a great job in preserving my countertops and keeping my home clean. I hope I this does not happen to me again but if it does, they will be my first call.

Just wanted to give a shout-out to this great company (our plumber recommended them). I called…read moreabout a potential moisture problem in our bathroom, and whoever answered the phone was so nice and arranged for someone to come out the very next morning. Joel Morrison came right on time and was expert, efficient, and above all, kind. Joel conducted a very thorough assessment and showed me that we actually had no moisture problem (phew!), but did point out a (totally separate) tile issue that we hadn't noticed and provided a referral for us to take care of that. Very positive experience, and Resco will certainly be my first call if we ever *do* need a restoration company.

I hired RESCO to assist with restoration for soot and odor damage following a backyard fire…read more Initially I was pleased with their quick response. Ryan was very helpful through the process (literally the only positive). However, my floor is now damaged because of how they performed the job. After completing the cleaning process, they had fans running for 3.5 days. After inspecting my house, there was standing water/puddles of what can only be described as slime throughout my flooring. My floor is laminate, which means not only are you not supposed to mop it, you certainly should never have standing water on it. The water and slime were still there after the 3.5 days of fans/HEPA filters running. When RESCO arrived to complete a walk through, they also seemed surprised to see the standing water. They reported, "We didn't have a bucket to ring the mop out" the day they completed cleaning and "[they] thought the fans would dry it out" and that is why they left the water/slime on the floor. They also stated, "We don't know what all the slime is." They could not even complete the walk through because they, again, did not have a mop and bucket. They had to return later that day to mop it up. Of note, after they "mopped" it, the slime-like residue remained, which is extremely slippery. I'm 29 weeks pregnant and almost fell walking on it. After raising concerns regarding the damaged flooring, they did not care. Luke, the owner himself, said he would not do anything, despite his workers clearly messing up and inappropriately "cleaning" my floor and leaving water on it. This was a known problem even the workers acknowledged. They wouldn't even clean the slippery, slime-like residue from the floor. I cannot believe how incredibly unprofessional Luke was, not to mention the worst customer service I have experienced. He simply said, "Take me to court." Not only is my floor damaged throughout the house, I now have to pay someone to actually clean the floors and the slippery slime off the floor. Please save your money, including the money you will need to replace damaged flooring, and do not hire RESCO for your restoration needs.

Rocky is amazing, as a person and an expert in remediation and restoration. I highly recommend…read moreRocky and his family team. When I called it was my good fortune that he was able to come within an hour. Immediately he reviewed the mold report and developed a game plan. I had the utmost confidence my mold issues were going to be resolved. He involved me in each step of the process explaining what was discovered and what was to be done. His honesty and integrity is second to none. With his years in this business he has a wealth of contacts to assist in completing the projects to returning your home to its original state. These contacts have the same qualities of honesty and knowledge.

Rocky and his team helped me out with mold remediation in my crawlspace and I couldn't be happier…read morewith the service they delivered. Just good humans doing good work in an industry that can be overwhelming. Mold is not a fun topic, but they are an honest company with fair pricing and great expertise. Not to mention the rigamarole the team endured working with my insurance company...Cannot recommend them enough. Thanks again yall!

It's hard to fully summarize the outstanding work that Daniel and his team did at our home. We had…read moremold that grew throughout an entire wall that impacted two rooms, from a slow leak. It was such an involved project with many stages and steps. Every single phase was handled with such care, precision, cleanliness, accuracy, thoughtfulness and excellence. I cannot say enough about how extraordinary Daniel and his team members are. A lot of companies talk about how they really care, and how they'll take good care of you and the project-- but it is usually far from the truth. Daniel was just incredible, the real deal. If you're lucky enough, hire him while you can. Elizabeth

They were great to deal with. Good advice communication. Chad was very helpful with a bad and…read morestressful situation.

I'm sharing my personal experience with Advanced Restoration so others know what to expect…read more They were hired by my insurance company to handle the demolition and mitigation for water damage in my home. During their work, additional issues arose in areas they handled, and in my experience the amount they initially offered to contribute toward repairs did not come close to covering the actual cost. This led to a lengthy back-and-forth over several months, and in the end my insurance company--not Advanced Restoration--covered the repair expenses related to those issues. I also had several concerns about professionalism while the crew was in my home. Despite multiple requests, some workers did not consistently wear shoe covers. I also heard profanity used inside my home, which made me uncomfortable. On one occasion, I observed two workers smoking in my driveway. These were not behaviors I expected from a company working in a residential environment. Overall, based on my own experience, I personally would not use this company again. I hope they take steps to improve communication, professionalism, and care for clients' homes in the future.

We had our bathroom remodeled by Advanced Restorations Plus Inc. over a year ago and recently one…read moreof the drawer glides broke. At first, I thought it may have been from the original installation, but Pete came out and explained that the drawer had simply become too heavy and caused the glide to fail. Even though the bathroom was out of warranty, Pete still took the time to help us. He didn't have the part at the time, so I bought it thinking we could fix it ourselves -- we quickly realized we could not! I called Pete again, and he came right by and fixed it for us. When I tried to pay him, he refused. That kind of customer service is hard to find these days. It really says a lot about a company that still takes the time to help their customers long after the job is done. Pete was awesome, and Advanced Restorations Plus Inc. is truly a company that stands behind their work and cares about people. Highly recommend!

I requested a water damage inspection around a bathtub. Peter's communication very prompt…read more Peter arrived onsite and inspected thoroughly for signs of water damage behind the walls and under the flooring. He reported back that the water damage was superficial due to caulking around the bathtub being insufficient and letting water splash from the shower/tub get under the floor transition. Since I was away, this inspection required a lot of trust that the diagnosis wouldn't result in uneccessary work. Peter reported honestly what he saw and recommended a handyman. It was great that Peter was not out to find problems that weren't there. I would hire him again if the need arose. Thanks again, Peter!

Peets Express Restoration were quick to respond, were clear about costs, and did a great job.read more

Absolutely fantastic guy. I was looking for someone to assist with a project and while his company…read moredid not offer the service he went way out of his way to help me. He took a lot of time out of his day in the late evening to assist me. We spent at least 15 minutes going back and forth. I can say that I would come to him first if I ever need and drywall work done. His compassion for a total stranger speaks volumes about his character and integrity. Amazing service bravo. I can see why so many people have entrusted him with their homes.

We had two areas that needed to be fixed. The more challenging one was the speaker in our 12 foot…read moreceiling had been pushed partially down and dangling a bit, breaking the plasterboard. Chase (with helper Andrew) patched it up perfectly, dealing with the fact that one of the 4 speaker mounting points had been broken. The other cuts, in our wall, were also patched perfectly. Texture was applied to both, matching the rest of the ceiling and wall. We were given the option of doing the painting ourselves, or they could come back and paint it. We chose the latter, so Chase came back a few days later (after everything had dried) and completed the job. No one could possibly tell there was repair work done in any of the places. They were on time (or a bit early) both times. They laid a paper runner to the area, preserving our carpeting (and wore booties at other times). Casey (the owner) was super responsive via text, and was a pleasure to work with. The price was a bit more than I had originally expected, but the amount of work involved was also more than I realized. I highly recommend Wallen's Drywall for any drywall job you need done.

I highly recommend Good Life Restoration! They helped restore and renovate my home after a house…read morefire, and I'm truly grateful for the work they did. Going through a fire and rebuilding your home is already stressful enough, but their team helped me through the process and turned my damaged house back into a beautiful home again. I really appreciate the quality of their work, their patience, and all the effort they put into my home. After everything my family and I went through, being able to finally walk back into my renovated home and feel at home again meant more to me than I can explain. Thank you to everyone at Good Life Restoration who had a part in rebuilding my home. You didn't just renovate a house--you helped my family get our home back.

Horrible experience with Goodlife restoration! We regret ever using this company. Bad quality work…read moreand even worse customer service

Asked for a quote at 730am, they were out by 11am and told us honestly that our insulation was…read morestill pristine and no pests. Appreciate their timely response and honesty.

They are great. They respond quick & show up prepared to…read moreinspect. Give detailed quotes including scope of work. Scheduling was hassle free and process is quick. Their quote for the same scope of work was $2.6k compared to the $8-10k quote we got minutes prior which is insane.

Really glad I hired David to help with my water damage restoration. I'm not familiar with the…read moreclaims process and he was able to work with my insurance company to negotiate payments for the repairs. He was also very patient and explained anything I didn't understand.

We had an unfortunate situation where a professional water restoration company was needed to…read moremitigate some water damage. After getting a few quotes, I got in contact with David from ProService Restore. ProService Restore proves to be the best in the water damage restoration industry. Right from day one, the owner David was professional and very reassuring which was such a relief for someone already stressed. His work was clearly attentive as he and his guys actually took the time to evaluate the damage properly and give a detailed explanation of all the steps they would take to the restoration. As this was our first time dealing with water damage, David offered advice and guidance on how to correspond with the insurance company and also how to document the process for our own files. Besides the work done in a timely and very careful manner, David also offered helpful advice on how to prevent potential problems and also restore the areas. If you find yourself in a position of water damage restoration, ProService Restore will provide you with excellent service!