The years, and dogs, had left their wear & tear (and a few accidents!) on our prized 8x10.5 Persian rug, so it was time to turn to our Yelp friends for a carpet cleaner recommendation. Now, cleaning a fine oriental rug is not your average no-brainer! First of all, only a few local firms specialize in the care of oriental rugs. Carpet cleaning companies that tell you they'll do it? Proceed at your own risk, as the vegetable dyes and hand knotted wool can be irreparably damaged by the wrong technique and/or chemicals. I'd done quite a bit of research before settling on Artistic Associates oriental rug cleaners. My first try (like many people) was the "other" Sacramento rug cleaning place. By far the cheapest, I didn't feel comfortable with their cleaning techniques, nor with the less-than-stellar reviews. Another local company appears quite competent, but I just couldn't pull the trigger based on their $400+ estimate. Here's the price range I found for cleaning our 8x10.5 rug: $125-$450. At $250, Artistic Associates oriental rug cleaning was right in the middle, but several discussions with the owner, Marion, made me feel this was the right place. Their cleaning process is thorough, effective and gentle. Nominal pickup/delivery fee got me a professional team with a trailer doing all the heavy lifting. After about 10 days, I got a call from Marion letting us know the carpet was ready to be delivered. It looks spectacular! Thanks Artistic Associates oriental rug cleaners, and thanks Marion! read more

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Very attentive, quick, good work. I could tell the office and work crew were actually communicating! They followed up promptly with estimates, arrived on time, finished in a reasonable amount of time and were respectful of my home. I would absolutely hire them again for future tile work. read more

We had two very soiled chairs that needed cleaning before people came into our house after COVID. They were able to schedule within two days, were prompt, polite, and efficient. I highly recommend them. read more

Amazing Service and incredible job. Our carpets had not been cleaned in over a year and we thought we would have to replace them. Had Artistic Associates come and take a look at them. They said we can make them look almost as good as new. (This a retail store by the way with lots of foot traffic. Wish I would have taken a picture of how bad they were) And to our surprise once they were done looked amazing. They have the best equipment in town and they can work magic on your carpet. Highly, Highly recommend!!!!!! read more

I live at Lake Tahoe and was interested in getting my rugs cleaned. Looked in the Folsom Sacramento area and found this company. When I arrived, two gentlemen removed my rugs from my vehicle. One gentleman took me inside and showed me the process of how they cleaned Oriental rugs. While living in houston, I had my rugs cleaned quite often. Never really knew how they did it.. really appreciated learning how the Oriental rugs were cleaned. tell them I didn't need the rugs until after Thanksgiving and was really happy to receive a call the week before. They are very personable and knowledgeable. I would highly recommend them. read more

Got a call from the office to review the estimate and schedule the project. Very easy communication and process. Job was scheduled the following work day and the team was great. Great experience with the office, tech, and even the owner stopped in. Highly recommend. read more

A giant "shout out" to Kirk Dunivan. He came out and matched the grout on many of my tiles. The tile floor looks brand new. He answered all my text messages promptly and let me always know when he would be over to do the work. A great job! read more

I was extremely impressed with the quality of the completed job. The technicians, Daniel and Isaac, we're on time, courteous and extremely thorough. I did not think they would be able to clean my old carpet, but they did so and it now looks brand new. I highly recommend this business. read more

Artistic Associates has been cleaning my mother's home for many years. This fall they came to her beautiful home and left permanent spots on her hardwood floors. The gentleman who did the work did not use a drop cloth and the company will not take any responsibility. We will not hire them for any further work. Very disappointed in their lack of professionalism. read more

Wow, a company very focused on customer service and satisfaction. They were prompt and did a great job on our carpets. Will definitely use them again. read more

Used them for tile grout clean, color and seal. A little pricey but looks excellent and completed in one day. Time will be the true test, but it couldn't look better! read more

When we just moved into a fixer upper home, the carpet was neglected and needed a lot of love. Thanks to Artistic Associates professional and prompt work ethic, the carpet was back into shape in no time. They even referred us to the best carpet repairman in Sacramento. So our carpet was rejuvenated and made the whole room look great. I will definitely call them again and refer them to all my friends and family. read more

Artistic Associates far exceeded our expectations. Our carpet and rug had several serious stains and we were expecting to have to replace both but once Artistic Associates cleaned them, they are now like new. They were on time, very conscientious, reasonably priced, friendly and knowledgeable. I would highly recommend them. Plus, they use products that are for the most part unscented. read more

Artistic Associates was recommend by a friend of ours who has a rug cleaning business. The rug in question was a large handwoven rug that we have had for many years. It really needed cleaning. Artistic Associates booked us for pickup, showed up on time, moved our furniture for us (we are not as young as we used to be), and gave us a very reasonable price and a timeframe of about 2 weeks due to their current workload. Friday, we received a call telling us our rug was ready! It had only been about 8 days! We scheduled today for return and not only did they call and say they could come earlier if that fit our schedule but, when they rolled out our rug, it took my breath away. It looked brand new!!! They had handcleaned it and, at our request, made an appropriate pad for it (the one we were using wasn't great). When they put the room all together for us, it looked like a showroom rather than our familyroom. The rug looks amazing!! If you have a valuable rug that needs a little TLC, look no further than these two gentlemen from Artistic Associates. They are beyond fabulous and we will definitely be using them in the future. We feel so lucky that our friend Dan recommended them. read more

Kirk and Sam came and did a great job making our 64 year old kitchen and bath tile look amazing. Grout was missing and discolored. They also replaced some tile backsplash that had fallen off years ago. They did it all in one day. Kirk and Sam were professional, but also like having friends over to do the work. Well worth the reasonable cost. So happy we could save the old tile rather than replacing it. Thanks guys! read more

They had several of our carpets for some weeks, and finally brought them back after I called. I saw no evidence at all that any of the carpets had been cleaned. read more

We have used Artistic Associates for 6 years now. They are the best! The staff is very professional in appearance and in work quality. I will continue to use Artistic Associates for cleaning my carpet and upholstery. Donna Westlake read more

I had put in tile in my home eight years ago by a company that did a poor job of installation. My grout over the years changed colors, lifted and in some places cracked and crumbled. Marion and his son came in and did a fabulous job of restoring the grout. It looks brand new! They repaired the damaged tile and grout. The product they used is amazing. Very professional job. read more