I've had Ezee fiber for a few years now and honestly it's been the best service I've had in…read moredecades. The price was great and actually doubled my speed while cutting my bill in half. Customer service was great when I installed a few years ago and even now when I called in with questions regarding my bill. The service agent seemed incredibly knowledgeable and knew exactly what I was asking. I wish I had gotten his name but I am grateful to have had him. If you're hesitant about making the switch over, I'd highly recommend it!

I'm giving them 2 stars because Darryl Reese, our salesman was very nice, professional and helpful…read more And our download and upload speeds are good. However, I'm not at all happy with John Wilson. We had to file a claim because the installer ran into an HVAC wire in our attic. It was a Saturday afternoon. So we had to pay a weekend AC service call which was expensive. John Wilson denied the claim stating that the installer didn't run into a wire when we knew he did. Our AC starting blowing hot air right after the the installer came out of the attic. Moral of the story...if you choose Ezee Fiber, don't let the installer go in your attic.

Tony is the best and his staff rocks fast in and out No…read moreproblems at all Recommended

Service for returning the equipment was pretty good. Walked in and someone came to greet me and…read morecheck in my equipment. In and out in a couple of minutes only. Was a nice guy who helped me. Seemed knowledgeable too. The internet service itself was fine for us these past couple of years. Never had an issue really. But I have before elsewhere with this company. Just not at the current place I'm living.

Farhan and Victor were incredible! They helped fixed a confusing SIM problem and helped me get a…read moremuch better deal. Super professional and didn't rush me out even when it was closing time. Definitely recommend this store always ask for Farhan or Victor!!

Great job Verizon 2071 Westheimer Rd. Houston location!! Mr. Victor is the perfect balance of…read moretechnical expertise, communication and problem-solving skills, and being a leader to his team by assisting them to provide a great customer service experience for everyone. He made sure that my entire immediate family was taken care of because I had to go back multiple days to sign everyone up and the service was excellent every time. A special shout out to the store owner for having Mr. Victor and the other assistant manager Ms. Alexandra, who was a joy to interact with, work at your store because great leadership starts at the top. The work culture at this location looks to be thriving and flourishing so if you are looking for great customer service and pricing, stop by this location, you're welcome in advance.

had to call and cancel my service because my apartment complex required that I have Xfinity (idk…read morewhy) I was transferred to a loss prevention department (this is apparently the department that handles the account closures) where the woman I spoke to proceeded to accuse me of lying about my apartment requiring Xfinity she got angry when I refused to stay and repeatedly said that I was sus and weird because of a requirement in place by my apartment lol. I will literally never get frontier again and it's 100% because of her

Absolute horrible customer service literally non-existent. My outages are more often than my…read moreworking internet. I am leaving them as we speak.

I work from home as well as my husband. The internet provider we had would constantly go out and…read morewas often unreliable. Annissa and the Vision Net Solutions team were able to tell me that I had a better option for internet at my house that I wasn't even aware of! After speaking with them, they switched me over and now we have better, faster, and more reliable internet, super important for two people working from home! I highly recommend having them look for you and seeing if you have the best internet for your home!

From the owner: Vision Net Solutions is a Veteran and Women Owned IT and telecommunications company serving the…read moreGreater Houston area. We lead with cybersecurity and managed IT because protecting your business comes first. From threat prevention and managed services to cloud solutions and network infrastructure, we make sure your business stays covered. On the connectivity side, we are a broker with access to 250+ providers including AT&T, Frontier, Fidium, and more, so we always put your needs ahead of any one carrier. Whether it is internet, phone, TV, or VoIP for your home or business, we find the best fit and handle everything from start to finish. What makes us different is that we actually know our clients. We are not a call center, we are a local team with deep roots in Atascocita, Humble, and Kingwood. Our engineer has 15 years of experience and a military background, so prevention is in our DNA. We believe technology should feel personal, not overwhelming.

Our small business have been with the unity guys for a few years now the service is fantastic and…read morewe love how rates don't change and thanks for all the taxes and fees it's also nice seeing a bill I can read LOL over the years the service has been reliable and speeds keep increasing!!!! we get constant updates and recently they unlocked the feature that enables us to send and receive smsMessages from their phone platform if you're reading this review comparing ISPs know that these guys are always responsive and very high-tech ...very satisfied with vunity

If you are looking for a top-tier network and cabling company, I cannot recommend Structured…read moreCabling Pros highly enough. I hired them for a residential project, and Dan Penny and his team were true professionals from start to finish. While my project was residential, I know they also handle commercial work, and based on my experience, I would confidently recommend them for both residential and commercial projects. From the initial walkthrough to final installation, their level of knowledge and expertise was immediately apparent. They took the time to understand exactly what I wanted with my network and security camera setup and then made thoughtful recommendations to improve performance while also keeping costs in check. What really stood out was their efficiency and attention to detail. They found smart, clean ways to run cabling that minimized disruption while maximizing long-term reliability. Everything was done neatly and with a level of precision you typically only see in high-end custom work. Communication throughout the entire process was excellent--clear, timely, and proactive. They showed up when they said they would, stayed on schedule, and delivered exactly what they promised. It is rare to find a company that combines technical expertise, honesty, and craftsmanship at this level. Dan and his team exceeded expectations in every way. I would absolutely use them again and highly recommend them to anyone looking for a professional, clean, and reliable installation.

I cannot emphasize enough how incredible Daniel and his team are. We are renovating our home and…read morewanted to install security cameras, updated Cat6, indoor and outdoor speakers, a smart home system and seamless wireless with access points throughout the house. I found Daniel's excellent reviews on work he did in West U and River Oaks from when he was with Automation Destination and I was sold. Truly the reviews on Yelp did not disappoint. Daniel is an awesome communicator and he is EXTREMELY knowledgeable. He loves what he does and it shows. He doesn't just recommend the most expensive products out there. He recommended quality hardware for us in our budget. Moreover he is prompt and responsive. What I appreciate the most however is his attention to detail and commitment to his work. He is one of a kind. Before and after pictures attached.

Had a great experience at the Xfinity store on Taylor St. Don, the store manager, was incredibly…read morehelpful and efficient in getting me set up with an upgraded, updated iPhone. Customer service at places like this isn't always the best, so it was refreshing to have such a positive experience. Don really went above and beyond--highly recommend!

I visited the Xfinity store at 1901 Taylor Street, Suite B, Houston, TX 77007 for my appointment at…read more1pm this afternoon, Saturday, 8/8/26. A female male employee was assigned to assist me purchase new Internet service. As I am a senior citizen with no technological knowledge, poor hearing, and nearly legally blind, I had questioned her repeatedly on every feature, price, term, and requirements on new service to purchase the suitable product for my situation, but she was unimaginably unprofessional, disrespectful, impatient, rude, and abusive. She ridiculed, embarrassed, made me feel stupid, ignorant, insecure, and worthless. When I asked for other staff to assist me, she shouted at me to sit down and take the equipment which I was trying to purchase. When I told her that I made an appointment at 1pm, she yelled at me "Do you want to finish (the purchase) or not?!" As I was very intimidated by her behavior, I responded "Yes" and asked her what I need to do. She ordered me to just sign the purchase agreement. The entire time, the store manager was defending her unacceptable behavior and made me feel that I was wrong to expect better customer service.

Best Verizon experience to date and I've been with the company for 15 years! Marcus, one of the…read morenew managers at this location helped me fix all of my lingering problems worry free in under 30 minutes. I wish I had gone to the store before I wasted 3 hours on the phone with customer service! The best part of the whole deal was that due to on going repairs from damage caused in Harvey, this was all handled in the parking lot outside a "trailer" Verizon store! I was sad to see that the rating for his store was a little lower when I went to write this review, but I know that Marcus being a customer service guru in a managerial role, this is my new stop for anything Verizon! Thanks again for all the help!

I've had a horrible last 3 years with lies and a contract I never signed but this store just sent…read moreme over the edge. I went to get a prepaid number. The girl was nice, but when I asked for my id she said she didn't have it and then I asked the manager if there is a way to look at cameras. Not even me but just to locate the id that was take and the can just look to see what happened themselves. From me or possibly dropped or misplaced by staff... I was not rude or short yet I was told go get an atty and a subpoena. It's faster and cheaper to wait in line half the day and pay $11 than to deal with Verizon anymore. This does not include the horrors or the fact that I could not use my number and had to get a different number from a different carrier. When I went back for a refund they said the didn't do that though I had bought it hours ago and went back to the store 3 times to try and fix the problem.

1/5 -- They took the equipment, told me not to pay, then sent me to collections anyway…read more Returned their equipment. They confirmed they received it. Then they kept billing me for it. I called multiple times. On recorded lines they told me, over and over, do not pay the bill. They said the charges were in error, they had everything they needed, and they would stop the texts and emails. They said it was their mistake. They sent me to collections for not paying the bill they told me not to pay. They admitted it was their error. They promised they would stop. Then they billed again. This is not a billing glitch. This is a company that takes your equipment, records itself telling you not to pay, ignores its own recordings, and still damages your credit. The left hand does not know what the right hand is doing, and neither hand cares that you followed their instructions. Do not give them your equipment, your money, or your credit. They will keep both and then act surprised when you have proof they told you not to pay.

They really don't deserve a one star, they are awful, the internet service is terrible, its way…read moreover priced for even the slowest of their service, if you call to complain or ask for help, their customer service is horrendous and could care less. I have been a customer for 20 plus years, they don't care, they have zero respect and all and all they 100% suck as a company!!