We had a house fire on May 25th, 2009, which destroyed EVERYTHING. The event itself was devastating, and we had no clue where to begin. We spoke to a few of our friends, and they referred us to A. Schoeneman and Company, a private adjustment company that helped people who suffered a loss to their property from events such as fires, floods, burglaries, etc.
From the moment we met Ron Schoeneman (the Vice President of the company), until now, he has been nothing short of caring, professional, accomodating..and above all, took the stress out of dealing with this catastrophe! We had never heard of adjustors before, but had a few friends that had gone through burglaries, floods, etc, and they had all used A. Schoeneman. So, purely through word-of-mouth, we decided to go with this company. And let me tell you, if you've never used an adjustor before and gone the process yourself, you don't know what a disservice you are doing to yourself.
Ron's team came out the day after our fire, boarded up our entire house so that vandals didn't break in; they started the insurance process for us, contacted all the appropriate people (such as our homeowners association, insurance company, temporary living). We were in a rental property in less than a week after the fire. To most people, that was unheard of!
The hardest thing after a fire is trying to remember what items you had in your house. You tend to remember a lot of the "big ticket" items such as tv's, furniture, electronics, jewelry..but you don't really think about all the little things that have value such as drapery, flooring, fixtures...Ron's team actually went in about a week after the fire, and itemized each and every single item they found remains of. To give you an idea, they even itemized something as miniscule as a thumbtack! If it was in the house, rest assured, it was on the list of "lost valuables." This list got sent to our insurance company, along with a "value" assigned to each item, and our insurance company basically worked with A. Schoeneman and Company to settle on a figure for both our loss of contents, as well as for our structural damage. We were beyond ecstatic with the settlement we received, and had we gone about this process on our own, I don't think we would have even gotten half of that amount!
A Schoeneman & Company is currently finishing the rebuilding of our house..it has been a long road for us since May, but they have been there every step of the way to help us out. Our house looks beyond amazing, and it actually looks like the dream house we always wanted. Although a fire is never something you would wish happen to anyone, rest assured, if it ever happened, A Schoeneman & Co is the way to go! If we had to redo everything, we would definitely still stick with them, and we are recommending them to everyone we know! read more