***MILITARY PERSONNEL*** Stay away from this place. Extremely expensive and predatory. My daughter…read moregraduated naval boot camp and her phone screen was broken. We visited this business and initially all seemed well, he talked the good talk and mentioned since my daughter was military he'd provide a discount. Come to find out he inflates the prices for military personnel then provides a "discount" that actually ends up costing more than prices for the general public. A simple screen change/repair I've paid $40-$50 for the same exact phone but we were desperate as her phone was inoperable due to the broken screen thus leaving no other option since she was to ship out the next day. I ended up paying $150.00 after "discount". People like this should be put out of business taking advantage of our military members. Unpatriotic POS. If you have no other choice, do not go in uniform or mention anything about military as you will be charged more.

let me say that this review is being written for the location in the Walmart in Antioch. Because I…read morecan't find it so this is the next closest one. They tried to tell my son that he needed a brand new battery port for $130 and he went to another place and they simply blew out the dirt from his battery port and it worked fine and they charge him $30. When I called, the guy tried to tell me that that was not the safest thing to do and so that's why they didn't recommend it. Total scam.

Let's not discuss the many layers of our US Government, to get a refund that was processed , to…read moretake several level one and two reps, who could not comprehend and read the prior notes, question, is it worth the refund on an phone that is no longer produced in the market place, to call several times etc.

My special edition Halo Infinite Xbox Series X had a broken fan. When I brought it in to Asurion,…read morethey told me it would likely be a 5-day wait until they were able to look at it due to a lot of cases in-progress. It was fixed up and I had it back in less than 3 hours. Very professional here, customer service is great. I genuinely have no complaints. $130.00 is about what I paid in total, and compared to a new $500.00 Series X with no Halo paint job, I'd say I got a great deal.

This computer shop is located in the Gurnee Mills mall. They replaced my HP laptop screen with a…read morebrand new screen for $155. Very fast and friendly. My son bought a WindownXP Dell laptop (only $275) from them where he plays WOW on it. We got one year warranty on both laptops. They have been working great. Strongly recommended.

Worst experience I've ever had with a computer repair. Brought in my laptop to repair the screen. I…read moredidn't get it back for 3 weeks. If you want your computer to be worse off, bring it to this place. The owner upcharges you for half-ass service. He blames the manufacturer for things he can't fix and will not take responsibility for making mistakes. He lacks communication skills and his staff lacks customer service. He overcharges up the butthole. He also expects the customer to show up at a certain time, but doesn't show up at the agreed time. My friend has the same laptop and fixed his own screen without any issues and these people are suppose to be professionals, but were unable to repair my screen.

I had a wonderful experience with working with Wedge today…read more I was having an issue where my iphone 12 speaker crapped out. Apple wanted to charge me $500 for the repair. I called every repair place within a 10 mile radius to get quote for repair which ranged from $70-$130 from 3rd parties. Most of the techs I spoke to gave me a warning that when repairing the earphone speaker there was a risk the the face ID cable will be damaged beyond repair. When I Called 911 tech, they assured me that this was not the case. They got me fixed up in less than an hour for $80 and everything works beautifully. You can tell that Wedge has a passion for the work that he does. 10/10 would recommend

I came in here with a broken iPhone screen that needed some TLC. I have an upcoming trip and hoped…read moreI could get it done in time. Well, this place is the best! I dropped it off in the early afternoon and it was done in a hour!! The kind employee was fast and friendly and was definitely busy with lots of repairs but he managed to handle the front and back of the storefront with ease! Quality and customer service is evident here. Thank you!

These guys took my broken LCD TV and had it repaired quickly, and for a great price. Very nice…read morefolks who run this shop. A real pleasure to deal with.

From the owner: Ron & Terry?s TV serves the North Shore Illinois areas television repairs needs. Since 1979, we?ve…read moresold and serviced all major brands of televisions, and for today?s market, we are more than proficient at handling LCD and plasma televisions, high definition antennas, and even vacuum cleaners. We?re authorized repairers of LG, RCA, and Philips. We sell the finest: ? Electronic accessories ? Electronic components ? Satellite equipment ? Vacuum cleaners Whether there?s a discoloration on your television screen, it doesn?t work properly, or your vacuum is experiencing problems with its belt, bag, hose, or brush, our well-trained and experienced professionals will be on the scene quickly to provide even faster repairs. Everything you need for a functioning television and vacuum is found at Ron and Terry?s. Call us today to learn what we can do for you.

I would give it a 0 but that is not an option. Very expensive product ($59.99) with the limited…read morelifetime warranty. AND THEN, they want $10 for shipping and handling for a new one!! You can buy two off of Amazon for $16. I can't even have it shipped to T-Mobile for free. BUYER BEWARE.

Terrible product. Can't peel the front layer without the back one with the template coming off…read more Support is non-existent. So called "warranty" replacement is for a fee. Do not buy!

Stopped in to have an office laptop password removed. Work was completed same day. Great…read moreexperience from greeting me at the door to completing the task requested. I highly recommend.

THIS shop is terrible gives you low end parts and when they break within 3 weeks won't replace or…read morehe will taxes like a MF and not worth the service at all would not recommend at all better job and quality if you just look up a YouTube video he is very in good at taxing all your money for not doing jack shit would not recommend and the shop looks like a sweatshop.

14 day return policy. Purchased fluorescent bulbs and condensers. Didn't fix my problem. Had to…read morereplace but am stuck bc your company has restricted return policy. Lost customer

The owner of this store is great. Unfortunately the Duracell batteries they sell are just sub par…read more Bought a marine battery in 22' for my boat. Was in a heated garage on a tender all winter. Battery was completely dead in spring and not covered under warranty? Bought another agm Duracell battery and guess what. All winter in a heated garage on a tender and 100% dead today again. Shame on me for buying the same battery twice.