Excellent service and communication. Our pool has never been cleaner! If only I had known about…read morethem years ago. Great work at a fair price.

Level Up Pool Service are amazing. We use them for weekly maintenance and they are on time and do…read morea great job. We also used them when the heater failed - the technician was very knowledgeable and professional. He came back every day for a week to try and fix the problem and then recommended we install a new heater. He did that the next day and again the service was outstanding. No problems with the heater now!

Scheduled a one time cleaning immediately. The service was excellent and seamless. Would have loved…read moreto hire for regular maintenance but they were booked.

I have been a client of Excel for many years. While they…read moreare good at equipment repair and replacement, the weekly maintenance is bad. When they clean the filter, rather than have the debris go into a portion of the yard that will not damage anything (there is an open dirt space 2 feet away) they clean on the pea gravel pathway into the yard which is also a dog run. Every 4 weeks I clean up and remove debris and add new pea gravel. I finally complained and the response was a big so what. I can't imagine anyone would want that debris dumped on the pathway to the yard. Once brought to their attention you would think they would apologize and make it right- no way. response was "your pool needs the filter cleaned every 4 week because it gets dirty fast" ok - that has nothing to do with the issue blame the client. not a good company to deal with.

Highly Recommend - TC Saved the Day! Today (Saturday) I…read morechecked my swim spa chemicals and discovered the water level had dropped by about a third. I immediately started calling the Bay Area spa companies that Grok recommended. Only TC picked up the phone. He calmly walked me through troubleshooting over the phone, helped me identify the issue, and guided me step-by-step until we stopped the leak. I was honestly shocked and so grateful that he took the time to help me on a weekend without even being on-site yet. I can't thank him enough. This level of genuine customer service is rare. From now on, TC and his company will be my only call for any swim spa service.

I had a couple of not so great pool service from other providers based in Burlingame and came…read moreacross Peninsula pools. TC and his son were great at addressing our pool problems. Our pool guy, Martin, is the one who comes in weekly and does a great job. If you're around and have questions, he's happy to answer/show you.

never had my pool so crystal clear. highly recommend the owner, robert. call him, 650.334.6949.read more

From the owner: With over 20 years of experience in the pool service industry, we strive to provide the Bay Area…read morewith outstanding pool services

Angel was right on time. He showed up at exactly 11 AM. I received an email stating all of the…read moreitems he would accomplish each week. His weekly price per visit is very affordable. Angel is very personable and listened to my questions and concerns. Looking forward to having Angel keep my pool in tip top condition. Most of all, I am very pleased with the quality of his work. Lelana

We have been using Atlantis for a couple of months and are thrilled with the service we get. We…read morehave a pool surrounded by trees that sometimes drop leaves and debris in the pool, so it's always been a delicate balancing act of watching the chlorine levels, cleaning the pump out etc. As the owner is also a long time pool installer, he is very familiar with every aspect of the pool and system, and when to check/modify/adapt. Plus he's just a really good guy. We appreciate their service and HIGHLY recommend for any pool service.

I just had Freedom Pool Service (also called Poole, Etc) do a repair for me. As always, they are a…read morepleasure to work with. Their staff is knowledgeable and takes the time to make sure you understand what needs to be done, what was done, how to maintain your system, etc. This time I had Alan and Jose come out to do the repair. I've also had Alex come out and he is fantastic as well. I needed to have a pump replaced and a part in my heater done. Not only did they diagnose it, but the guys also caught some problems and fix them proactively without an extra charge. They're scheduling system and payment system are automated and very efficient and easy to navigate. Appointments are made promptly and you were able to confirm from your phone. I highly recommend them. I've been using them for many many years and if I could give them a higher rating I would.

Requested a pump warranty assessment only. No service appointment was ever scheduled or confirmed…read morethrough their Indian call center. While I was out of the country, a technician entered my property without permission - jumping a locked gate - and performed unapproved work (cleaning a pool filter). They then attempted to invoice $125 for that service. Worse, the pump - the original reason for the visit- was improperly sealed, causing the system to draw in air and putting the pump at risk of damage. This involves unauthorized entry, unapproved charges, and negligent workmanship, raising serious concerns under California law (Civil Code §1708, §1770(a)(9)). Avoid.

Miguel and his team did a great job remodeling our old pool, including redepthing, resurfacing,…read moreplumbing, new equipment, and lighting work. We also had them retile our deck and build a beautiful retaining wall! He recommended installing a pool heat pump, which greatly improved the swim season and made it last longer as well. He and his team are courteous, sincere, and professional. His services include pool maintenance, and we highly recommend them.

Miguel and Blue Splash crew are professional, fast, and did a great job on our pool! I would…read moredefinitely recommend Blue Splash to anyone that wants their pool done right! Miguel responds right away with any questions or concerns. Thank you Miguel and Blue Splash crew

We called Julio to help us with our hot tub. He was very quick to assist us. He drained our pool,…read morecleaned, refilled and even offered to help us pick up our specific filter. His partner was also very professional and would definitely recommend them to anyone who has a hot tub. Question, message me.

Julio has been an absolute lifesaver for my pool! After working with at least 10 different pool…read morecompanies over the years, I can confidently say he's the best by far. He's highly responsive to text messages, which makes communication so easy--I never have to chase him down for updates. He's also incredibly flexible, always willing to work around my crazy schedule without any complaints. What really sets him apart, though, is his deep knowledge of pools and equipment. No matter what issue comes up, he knows exactly how to fix it, and he does it right the first time. On top of all that, Julio is just a genuinely nice guy who truly cares about his customers. If you're looking for someone reliable, skilled, and easy to work with, stop searching--Julio is the one! One of the biggest challenges that I was facing is a Chlorine lock issue in my pool. And no one was able to solve it for almost a year, and Julio managed to work with me and figure it all out.

Tommy the owner of Mazik Pools is great!! Very reliable, knowledgable and honest…read more He came over to access our commercial pool at an apartment complex looking over the filtration system and chlorinator. He was honest enough to say to hold off doing any repairs until we are certain that the problems keep arising. What more can you ask for when looking an honest 2nd opinion. Thanks Tommy

This is a long overdue review, and for that I apologize to proprietor and pool man extraordinaire,…read moreTommy Mazik. We purchased a home on a short sale from some disgruntled owners that, among other things, decided to stop taking care of the pool once the sale process began. Needless to say we were greeted by a swamp when we took possession of the property. It took a week to discover things that had been thrown into the deep end of the pool, it was so filled with algae and who knows what else. After attempting to work with another service we found here on Yelp (which I won't review as they never charged me for their failed attempts, so no harm done aside from frustration) I called Mazik Touch hoping for better results. He offered to make concessions in his weekend schedule to come by, but considering the state we were in I didn't think it was necessary. The offer speaks volumes to his service levels, though, so it's definitely worth mentioning. Fast forward a month (yes, it took that long)... after numerous visits, a significant amount of chemicals, and at least two sessions vacuuming direct to the drain the pool was clear as can be. I couldn't have hoped for anything more than I witnessed, and dove unafraid into the water that weekend. The highest praise I can offer Tommy is that numerous family members, my wife included, didn't believe the water could be salvaged and would need to, at substantial cost, be replaced entirely. Happily, that wasn't necessary thanks to Mazik's services. Our last visit was his "handoff", at which he educated me on how to properly maintain the pool, which I like to think I've done a fair job of since he last visited. I never could have recovered the mess we inherited, though, and for that Tommy has an open invite to visit anytime he likes. Since then he's checked in (via text, no less, very modern), offered ph/alk balancing advice, suggested the appropriate course of action to make our drain safe (this was before Usher's incident with his kid) and referred us to a fencing company so we could make the pool a bit safer for our little guy. I would recommend, without hesitation, picking up the phone and calling Mazik Touch for all your pool needs.

I've worked with Islas Pool Service across multiple properties in Atherton over the years, and…read moreGustavo has been consistently exceptional. He is always prompt, knowledgeable, and takes the time to explain everything in a way that helps you truly understand your pool, so you never feel taken advantage of. What I appreciate most is how responsive they are. You can reach them within minutes, no call centers, no long wait times, just direct, reliable communication. As a small, family-owned business, they genuinely care about their clients and it shows, especially in urgent situations. Gustavo has gone out of his way to come immediately when needed to make sure everything is taken care of. His work ethic, honesty, reliability, and attention to detail are unmatched. He treats every pool as if it were his own, and that level of care is hard to find. I highly recommend Islas Pool Service and Gustavo to anyone looking for trustworthy, high-quality service.

Gustavo is a pleasure to work with--always professional and his team keeps the pool in excellent…read moreshape. He stays ahead of maintenance issues and is honest and transparent, consistently providing top-notch service at a fair price. I highly recommend him to anyone in need of pool service. Having owned multiple pools and worked with others in the area, I can confidently say Gustavo is the best.