I was happy at first driving off salesperson was very nice before drove off asked the guy what…read morelights on he says none get 20 minutes away oil light come on tire monitor light comes on horn doesn't work. Checked oil this morning there is no oil in the truck bone dry. I would not purchase a vehicle there again.

This dealership doesn't even deserve a one star!! Do not shop here ! this place should be closed…read moredown!! they are all shady people who work there and will rob you !! they are overpriced and terrible customer servic. No one will ever call back and they do not do the things they are they are when working on your car. No one buy cars here again ! Get them shut down scumbags

Erin in service will take real good care of you. Her energetic and bubbly personality makes the…read morepain of having work done on your car a breeze. Usually, it is pretty fast for me to get in and out of there. I love the ease of booking an online appointment, too. Never shy to give personal phone lines and numbers to reach out directly with questions. Was given a lovely rental car since parts needed ordered for my vehicle while in the shop. A+ work!

Had a great experience from Morgan pulling the car getting it ready for delivery and the back of…read morehouse helping with the final delivery and a great warranty thanks Anderson we'll be back

bad news yall. bought a 4Runner from them 1998 SR5. Gasket cover leaking oil and rear differential…read more didn't let me know about it or anything. Lied saying the car is good condition and I purchased it on 04-09-2026 and found these same issues the very same day. absolutely despicable service. don't get your cars here folks. if they look good it's because it's too good to be true. take your money elsewhere. seriously.

Read as many of these reviews as you can before sending any $. I see they are no longer listing on…read moreeBay - probably because they got in trouble for fraudulent practices. I've taken them to small claims court for $700 in unanticipated repairs on the vehicle I purchased from them - check engine light was clearly turned off in the auction photos, but it was on as soon as the vehicle arrived. Same with tpms light. These folks will do anything to avoid responsbilityl.

Terrible experience with this dealership. Car was not worth the price, they omit to tell you up…read morefront about processes, terrible follow up with the titling department. They are the epitome of the bad car salesmen stories that you read about. Run far away.

Ok so I am NOT rating their service department or the cleanliness of their bathrooms. What I am…read morerating is their sales department, finance guys, sales management and overall team. I don't know why there are reviews that are negative because BASED on MY PERSONAL experience this is an A+ dealership. I purchased a 2022 Dodge Challenger from this dealership and I did it from out of state without even meeting Tony Roy in person. He is an Epic Sales person by the way. Very easy to deal with and just a fun guy. He even responded when the dealership was still closed or he wasn't working. I deal with salespeople for my line of work all day long and he is one of the good ones. Negotiated a fair price for the car they had and got a fair financing deal as well. Every phone call or text was returned and he even checked in twice after the sale to make sure I was happy with my purchase. Please give this dealership a try and please ask for Tony and tell him your best friend Damon sent you.

Purchased a car over the weekend from Eric. He was absolutely great to work with, and the whole…read moreexperience was enjoyable and low pressure. We also worked with Christos as our financial manager, and he was great to work with as well. Professional, courteous and we left with a new car! Would recommend them as a Toyota dealership to anyone looking.

I called and made an appointment for service on Thursday, 4/22/2026, and the appointment was for…read moreFriday, 4/23/2026, @ 7:09am. I arrived before 7am and I told the service representative my issue. He said, "there is a diagnostic fee." I said , "I don't need a diagnosis." He said, "That's how our technicians are paid." I said, "how much is it?" He said, $200.00. I said, "I am not paying that! I want to speak to the manager." He called the manager. When the manager got there I asked him to come aside so we could talk. I told him what his employee said and I said I don't need a diagnosis. That's when the manager said, "We don't have the part. The part is on back order." So when I made the appointment I was NOT told that they didn't have the part. When I spoke to the service representative, he didn't tell me they didn't have the part but he did try to insist I pay $200.00, for a diagnosis and then what? I suppose after I paid an unnecessary $200.00, the service representative would tell me they don't have the part! This is incredibly sad and true. END Statement

Professional customer service. the waiting area was clean and they offered coffee. They explained…read morewhat needed to be done so I could understand.

Great customer service. Easy buying experience. Best pricing on an expensive truck compared to…read moreother local dealerships. I used to deal with Preston for my commercial fleet and now use them for my personal vehicles. Can't go wrong.

From their website: Jackson Station is founded on trust, integrity, and respect. We are proud to…read moreoffer these values in our sales and business practices so our customers keep coming back. The vehicles on our lot have the best prices and quality in the area so come by and check out our ever growing and changing inventory! At Jackson Station we are a committed member of the community and we hope to prove it to you by delivering on our long time promise "Treat every customer like family" My daughter's experience with Jackson Station was nothing like what they boast on their website. She bought a car in June and has had nothing but issues with it. Took it back several times for the windows to be fixed (something they had "fixed" before selling it" and the check engine light that kept coming on. Windows were finally fixed but I guess the check engine light was just reset because she ended up having to put a new motor in the vehicle. Our mechanic said there is no way they weren't aware of the engine problems. One of my daughter's visits to the dealership resulted in her being told to leave the property and left her sobbing. She couldn't understand why they would treat her this way. She went from being proud to be able to finance her own car to embarrassed that she got taken advantage of. They have basically called her a liar and put down our mechanic. They were not good at returning phone calls or following up in regards to the tags for the vehicle and the issues they agreed to fix. Once she bought the car and it was in her possession they did not show any respect or empathy for the issues she was having. They had no desire to even offer to help with any of the expenses of the repairs. If you buy from them I would HIGHLY recommend you have your mechanic check it out from top to bottom before signing anything.

Recently moving up here to Cecil county. I was on the lookout for a place to buy a reliable car,…read morewhile not breaking the bank in the process. Insert Jackson Station. A hidden gem along route 40 that provides all sorts of automobile needs. From a luxury enthusiast BMW to a dependable work 4x4 truck. The staff is friendly and caters to your every need. Pricing and service is top notch, and the whole buying experience is as easy as it can get. I went into a couple of other dealers, but lot appearance and selection did not match what you could find here. Heads up to buyers, if you cant find something from their selection, they will hunt down what you need and deliver the car that you have your sights on. Easy as it gets.

Jones Bel Air Hyundai ALWAYS provides excellent customer service from buying the car to service &…read morerepairs of the car. Their slogan is "Jones for life." They go the extra mile to keep their customers happy! We have purchased 5 cars from them and recommend several others to buy from them. We always return to them for regular service, it's worth the drive! All those who work there show they care. Our service advisor, Kenneth Hooper, is just a phone call away to help. When there for service he provides updates on the vehicle. This is in addition to the display showing progress of every car being serviced located in the comfortable waiting room. Each visit there is a pleasant experience! I highly recommend this business!!!

After performing a serpentine belt replacement and a recall fix on my Elantra the Jones Hyundai…read moremechanic left a small (3 inch?) screwdriver standing vertically inside a hollow of the battery so that when he closed the car hood the screwdriver punctured a hole in the battery. I discovered this today when I took my car to have the oil changed. Standing with the mechanic as he opened the hood I saw something that looked like a small pen sticking out of the battery. He explained what it was and that he couldn't do anything to fix it without replacing the battery. Not only was this dangerous (leaking battery acid), but Jones Hyundai service manager and his boss insist that replacing the battery for free meant they didn't owe me a refund for faulty service that was a danger to me (I've been driving around in a car that has been leaking battery acid) and has caused me to lose a day of work. As I explained to the rude service manager and his rude boss as they stood over me, I refuse to pay for a poorly performed service. If they wish to charge me for the part, I'm in agreement, but I want a credit for the labor. We'll see...the charge has been disputed.

jimmy the boxer auto mall did me justice.. they worked with me and was very patient. Salesman…read moresantos was amazing as was jo. 2020 Camry

Please stay away from this dealership they are very scandalous. Purchased a vehicle and place…read more4800 dollars with the promise can trade back after a year for upgrade .They wouldn't accept vehicle or offer 6000 dollars trade in guarantee as they promised in advertisement gave my family the pass around among car sales employees and the owner brother Joey who lies with a straight face.Now I'm stuck with a overpriced car note. Please spend your hard earn money with a reputable dealership and not Jimmy that sale overpriced cars with lies.