I originally went here because they had a vehicle available I was interested in and had good…read morereviews. The sales woman was nice but when it came time to talk cost there was zero negotiation. Only the offer for extended warranty. Out the door (no financing cost) would be $3k over the top of Kelly blue book. And over $1k the sticker price after taxes and fees not required by law. After walking away and contemplation, I reached out again and the sales person has not responded to me, even after asking me to let her know what I decided.

Thank you, guys, for all your help, excellent prices, kindness, and professionalism in a warm and…read morefamily atmosphere! They took the time to get the best interest percentage. They not only sell you the car, they advise you on how to get the best loan! I recommend it!

Worst communication. Worst company. I would never recommend this company to anyone. Sold car with…read morebad battery, bad brakes, bad rotors. The boss thinks everything funny and a joke. This company should be shut down immediately. I'm taking matters into my own hands. This company have to go!

Awesome buying experience. I was able to get the car I wanted for the price that worked best for…read moreme. The owner was very reasonable and fair. Michelle is absolutely awesome. I would definitely recommend this dealership.

If you have the down payment they're asking for--don't give it to them. They are not trustworthy. I…read morespoke with them over the phone, and Tony wasn't even willing to hear me out. All he kept saying was, "Just come in, bring your paystub and license, and we'll get you out of here." I already knew it wouldn't be that easy, so I didn't go in expecting much. I was pre-approved by another lender who works with this dealership, so I figured it was worth checking out. Unfortunately, I ended up dealing with the manager since Tony was with someone else. I guess he thought being the manager gave him the right to be rude. He didn't check my income or anything--just took my license, walked to his office, came back, and asked how much I had down. I told him, because it was already on my application. Then he hits me with, "I can get you approved, but you'll need $7,000-$8,000 down. Do you have that?" And he didn't even sit down--he was standing behind me, clearly focused on another customer. At that point, I was done. I just pulled out my phone and called my ride. He shrugged, said "OK," tossed my license back on the desk, and walked off to help the other customer.

The dealership was closed down. I went there to surrender a car due to the fraudulent loan they set…read moreme up on. They pocketed the down payment and the vehicle is a terrible price of garbage. Barely drives up hills. Dim headlights that they promised to fix and never did. 6 month trade in not honored and lied about. Good they closed down. Should've not been scamming people! West lake financial is even worst that's backing them.

Leo was incredible. I went in for a checkup and he told me things about my car I didn't even…read morerealize were broken. Not only did he help me with small stuff free of charge, but he walked me through different options and directed me to resources I didn't have. I'll definitely come here again for auto repair work.

Well 11 months has passed since we bought our car here.We've had to replace a catalytic converter,…read morea starter, PCV valve and the TRANSMISSION.Please don't buy a car from these rip off artists.

Avoid this dealership if you're buying a used car. They will keep you sitting around for hours and…read morewhen its time to see the final cost they will mark up the price with things other dealerships will say is optional. I got a car from this location and immediately the A/C died the next day. I took it back since they have what was advertised as a 7 day return to exchange the vehicle. After sitting around the dealership for 4+ hours they finally agreed to let me exchange the vehicle and that I would just need to pay the difference for the new vehicle. Once it came time to fill the paperwork out, they showed me the door price that added an additional $2500 for Lojack, which they claim is already installed on the vehicle and not negotiable (they said the same for the first vehicle I purchased with the dead AC but the cost of that Lojack was only $800). Unfortunately I had no choice since I couldn't have my money refunded, so I had to go through with that sale with the $2500 markup of something thats basically a glorified Airtag. So beware of this place. They will find ways to scam with you these markups that are not negotiable while they claim its because its already installed (remember I was there for 4+ hours, most of that was probably them installing the Lojack device). Ultimately its my fault for not walking out on the first purchase when they added the markup, but if anyone wants to save time and money I'd recommend not dealing with these people. They're also incredibly rude on top of that. Avoid this place if you're buying a used car.

Ismael at the Pulaski Hwy location is exactly the kind of salesman you want to deal with when…read moreyou're car shopping. Knowledgeable but not a know-it-all. Very helpful because he is a great listener. I can see why he is the #1 salesman in the group!

Thanks to the manager who overnighted my car tags. Now, why can't someone over night my 150.00 in…read moregift cards that I was promised almost 2 months ago. You have my address so there is no reason for them not to be mailed. Sandy T

DO NOT BUY A CAR FROM Hyundai of Dundalk!!!!…read more This place is absolutely ridiculous. We purchased a truck from them 3 months ago today and we have had problems from DAY ONE. Communication has been horrible. Getting someone to return a phone call is apparently too much to ask, and when you finally get someone on the phone, you get lip service instead of solutions. On 9/18/26, the truck nearly broke down while my husband was driving it because of an issue they had supposedly already "fixed." I immediately called Service Manager Marco and left a voicemail. I called again at 9:17 AM on 9/19/26. Marco told me they still did not have a loaner available and that they no longer had their rental agreement with Enterprise because Enterprise "charged too much." I even offered to use MY rental discount if the dealership would cover the cost. His response? He would not approve it. I told him they needed to find either a loaner or a rental for my husband ASAP because this was their responsibility. Marco said he would check with the sales department to see if they had a vehicle available and would call me back. It is now Monday, 9/21/26. MARCO, I'M STILL WAITING ON THAT CALL BACK. And here's the part that makes this even more frustrating: this latest issue originally popped up the day after we got the truck back from them on 8/29/26, and we have been waiting for a loaner so they can repair it. And I haven't even gotten into the fact that they previously had our truck for almost TWO MONTHS, and during that time it was damaged while in their possession and no one told us. My husband discovered the damage himself and had to take it back to have that repaired--which turned into another roughly two-week process. We bought this truck less than three months ago. We should not have spent this much of our ownership dealing with repairs, repeat issues, unavailable transportation, damage, and unanswered phone calls. At this point, I am documenting everything and will more than likely be retaining an attorney to help us address this situation. Based on our experience, I would absolutely not recommend this dealership.

Ed and Mike were wonderful to help us find the right car for our new driver. The shop is clean. The…read morestaff is patient and the price was very affordable.

I bought my car from here. They were great!. Treated me like family. I purchased my 2010 Toyota…read morecarolla 5yrs ago, 2 more payments and she's mine. Had minor issues, they fixed it, and I haven't had any problems since. I would definitely purchase another car from them. Not trading in my car though, she's been so good to me....... Thanks to the whole team at Sir Michael's, you guys rock!

I had a great experience at DARCARS Toyota of Baltimore! I went in at 5:00 PM and was driving home…read morein my new 2024 Corolla by 7:30 PM. Being in and out in about 2.5 hours is unheard of at a dealership--they really respect your time. ​Right off the bat, they gave me a great deal on my RAV4 trade-in. I was worried about being low-balled, but they were fair from the start, which settled my nerves and made me realize this car was meant for me. Outside of the interest rates (which the dealer doesn't control), the 2024 Corolla was very reasonably priced. ​I also appreciated that when I gave a firm "no" to a pitch for a newer model with a different rate, they respected my decision and didn't mention it again. If you want a smooth, transparent process without the all-day headache, I highly recommend this location!

Ok I get it, going to a dealership can and usually ends up being a negative experience. High prices…read morein combination with even higher interest fees. High pressure sales tactics and lack of negotiating. In this case, high pressure tactics wasn't the case. Our sales person Sam Gottfried at DARCARS Toyota of Silver Spring, MD., was nothing short of amazing! The real reason my wife and I went in was solely because of him. His fun energetic personality and easy going demeanor was impressive to say the least over the phone. Yes I said over the PHONE! This is where most sales associates drop the ball. When we got the referral I called him and left him a message. Within 20 minutes or less he called back and we began to have a fun humorous banter that we fell in love with. We took the hour and some change drive if for nothing else to just meet Sam. He even sent us a video of the vehicle as we were stuck in traffic just to let us know he was serious about making sure we didn't drive up there for nothing. We get there and one of his coworkers took us right to him. He stood up immediately and knew who we were and shook our hands and gave hugs like we were family. Sam had the car ready for us to test drive. Then the negotiating started. My wife had a set price in hand. The management delivered their pricing first. We countered. Didn't take long for the management to agree to our price. Period. Since it was my wife making the purchase for herself she felt the negotiating was quick and simple enough. Sam sent the car to detail while she went to finance. Sam and I even went looking at trucks for when I'm ready to trade my vehicle in. We get back to finance and all that was left was to put the tag on the car, take a few photos and come home. If you are looking for a Toyota and want the deal that's fair for both the customer and the dealership as well as to the sales person go see Sam at DARCARS Toyota of Silver Spring. Tell him Deanna and José sent you, because I can't sing enough praises about this young man who fought to make sure we were satisfied.