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    Cook Chrysler Dodge Ram

    2.3 (45 reviews)
    Closed 9:00 am - 8:00 pm

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    Page 1 of 2

    Ask the Community - Cook Chrysler Dodge Ram

    Review Highlights - Cook Chrysler Dodge Ram

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    Hybrid And Gas Automotive

    Hybrid And Gas Automotive

    (4 reviews)

    Ameer sold my son a used car with a written agreement to conduct a necessary repair. 2 months later…read morethe car has the same problem and the repairs have not been completed. Ameer has stopped responding to my son and has shown that he has no intention of fixing the car.

    PLEASE don't be like me and buy a vehicle from this LEMON LOT, unless you're willing to spend more…read moremoney getting it fixed. Don't fall for the fake 5 star reviews, it's what got me. Read the lowest reviews and know that they're not lying. I Bought a car from here early January and ten days later the car started having problems. Took it back to Ameer and he claimed that he would get it "checked out", and he did. I called him after a week to see if he had a status on the car and he claimed the shop had not looked at it yet and he will call me when he knew something (telling me not to contact him, he'll contact me). A week later, I decided to go to the repair shop that this dealership is in cahoots with after reading the real 1-star reviews, I see that's where Ameer takes all of his one star review customers vehicles and his lemons. Apparently they had the car for two weeks but the dealership never communicated the problem to me. The car needs a new engine which is going to run me upwards of $5-6k, that's almost the value of the car. Even though Ameer told me to bring the car back to check out, he wouldn't even help with the repair bill. STAY AWAY FROM THESE CRIMINALS! They will sell you a car that appears to be fine and will pass inspection.

    Adams Jeep of Maryland

    Adams Jeep of Maryland

    (33 reviews)

    Customer service is horrible!! Had a signed bill of sale and…read morepromise on a vehicle. Had to get our loan check and they sold the car out from under us. And refused to acknowledge their screw up and promised to help locate another car. They now refuse to accept our calls and as far as we can tell they've done nothing to help. Mat, Laura and Chuck were the peoplewe tried to deal with. Mat was very rude and disrespectful

    A few weeks ago, I brought my 2014 Jeep into Adams Jeep to have it looked at (Check Engine Light…read moreand Service Transmission Message came on). As expected, I dropped it off from them to look at to determine what was wrong with the transmission. Later that deal, the service department reached out to me and said that the transmission needed to be replaced and they quoted me the price of $9,300 over the phone for a new transmission. I was frusted with the price that they had quoted and when I asked them about the possibility of putting a used or rebuilt transmission in the car, they told me that they do not bother with putting in used or rebuilt transmission and that I should either pay for a new one to be put in, or buy a new car. At that point, I informed them that I would be in later that day to pick up my Jeep as a I wanted to get a second opinion. (I opted to do so because they would not tell me specifically what the issue was with the transmission. When I inquired, they told me that they would have to take it apart to determine the exact issue and it wasn't worth the time do so, I was a bit annoyed...I wanted to know the reason behind why I needed a new transmission). So, when I arrived to pick up my car and pay the fee for them to look at it, I asked again for an explanation as to how they determined I needed the transmission and have the technician explain their determination, I was told that the tech had left for the day and their notes simply stated i needed a new transmission. At this point, the service department again mentioned that i should replace it or buy a new car. At this point, I made the mistake of asking, well, what are my options for a newer car if I decide to go that route. It was at this point they brought the sales manager over, and they tried pushing a 2024 Jeep Compass on me and having me make the purchase that night. I wasn't in the position that night to make such a major financial decision without first exploring my options. I was beyond frustrated by that experience and to be honest, I have no interest in buying another Jeep after all the issues I've had with my current Jeep. So, after leaving Adams that night, I called around other repair shops to see if someone else could give me a solid answer as to what was wrong with it. After taking it to another far more reputable shop recommended by friends and coworkers, I was able to get a clear explanation as to what was wrong, and I was able to get the work done for a much better price than what they quoted me. I will say, after this experience, I will never be returning to this dealership to have any work done on my vehicle and I will never buy a car from them. I would highly recommend that people avoid this dealership.

    Cook Mazda

    Cook Mazda

    (11 reviews)

    Have a service emergency? Make an appointment. My CX-9 was shutting off on the highway while…read moretraveling with my family. I went to this dealer for help, explained my situation, and was told to leave the car overnight or make an appointment for another day. The lady scheduling wouldn't even come to the counter and just yelled out, "We're too busy". Leaving my car is tough to do when you don't live in this state and just passing through, as I explained to them. Regardless, leave the car they said. I just wanted at minimum a diagnostic. Hook it up to the machine. Perhaps it's maybe something stupid I can resolve. Classless. I hope our Mazda dealers in Florida don't treat you the same way. They shouldn't. The dealer I purchased mine has a 4.8 review in Google out of over 5k reviews.

    horrible experience - I brought my car in this morning for a 1030 appointment for diagnostic of an…read moreAT code for when I drove over 60mph. after two hours of waiting in the lobby with no updates, I went up to the counter and they told me I needed a full transmission replacement for codes P0771 and P0741 and that I had dirty, low levels of transmission fluid. The cost of such repairs? 5,400$. When I pressed on if that was really needed, the guy just said yes, there's no other option. Well I've gotten a second opinion from another car repair shop and they said that was complete garbage and they're trying to pull one over on me. I wasted 140$ on 2 hours of diagnostics with almost zero customer service and a bad service plan which would cause me to throw my money down the drain. I am never coming back here!

    Preston Chevrolet of Aberdeen

    Preston Chevrolet of Aberdeen

    (4 reviews)

    Great salesman Tevan was extremely respectful especially of our time Traveled 65 miles from NJ…read morebought the new car we wanted with $0 market adjustment! Everything was exactly as promised! Thank you!!!!

    I have tried to still have good feelings about this dealership since it changed names but I just…read morecannot try anymore. My elderly father came into the service department and made an appointment to drop off his truck for service. He dropped it the night before and put his keys in the drop box. At 4:30 the next day we called to check on it since they didn't call him to pick it up and we were told by the person who answered that they were new and didn't realize there was a drop box there. So you leave a random vehicle parked in front of the service door all day?? One that was scheduled to be brought in!!! Also, are you the only one working in the service department?? I'm thinking the first thing that should be checked each morning is that night drop. Especially if there is already a vehicle parked at your door before you're even open. That is a new one and never did I ever think something this bad could or would happen. It's so sad that a gentleman who has stayed loyal to the old dealership and now the new one is treated this poorly. He walked into the building and made the appointment and his truck sat all day. If we didn't call to see what was happening it would have been there all night again. That is beyond poor service. I just can't wrap my head around that at all. I still can't believe what we were told. I do hope they make some changes that actually will mean something to those customers that are trying to hang in there. I however think I am done. Now to find someone else to take care of his service that wasn't done.

    Budget Automotive Sales & Service

    Budget Automotive Sales & Service

    (18 reviews)

    Two vehicles supposedly repaired. The car came back to me found out the lights did not work they…read moredid work when it went into the shop. All parts not replaced as instructed and paid for. So, we are at a crossroads spend a bunch more money or junk the car. Excuse was the mechanic was in county jail so they could not find out what was done. The truck came back with a rear main seal leak after they replaced the transmission, and they could not adjust the shift cable. I took it to the ford dealer, and they had to replace the entire shift unit that Budget supposedly replaced now vehicle shifts properly but the transmission had to be taken out again. I have purchased many cars from Bob over the years and have always been happy. The new owners don't have a clue. I look forward to seeing the next owners.

    Horrible company, had my jeep that they sold me for over 6 months and could not complete the job…read more John Filmore sold me the jeep way over priced and faulty with a warranty that they used to attempt to fix it but ultimately do not have any skilled enough mechanics to be able to complete the job correctly. They do not communicate efficiently with their customers and they do not keep their word. After taking my car to Addams jeep I found that it would take $9,000 to get my jeep in working order. Their staff seems to be all unskilled people who like to pretend like they have a clue. I WOULD NOT RECOMMEND THIS MEVHANIC TO MY WORSE ENEMY. Karma is real! Huge lessons learned from dealing with this company.

    Cook Chrysler Dodge Ram - car_dealers - Updated May 2026

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