Well A+ did do just that - they did an excellent A+ job in replacing my septic system. After working with the county to get a permit and inspections scheduled as quickly as possible, they arrived and helped clear out my garden and trees to install the new tank. When finished they replaced many garden features besides cleaning up well beyond what was necessary. Justin and his crew were remarkably kind, efficient, and helpful. My neighbors told me they would be the best to do the job and they were right. Justin and Ken - - Thank you for going above and beyond! Karyn Ryan, Paradise Park Resident 11/24/20 read more

They treat their customers terribly, low quality work, and have no professionalism -- stay away

I'd give zero stars to these people if I could. Rude, disrespectful, dishonest. Not gonna get into the whole saga but I will say , based on the interaction my family had with the owner and a couple of his employees they were treated horribly. You couldn't pay me to hire these people. read more

My husband and I are very grateful to A Plus Construction. Our septic line was backed up which resulted in us not being able to use the toilet. Being pregnant and a new home owner, it was extremely frustrating. Ken sent a technician out on Christmas Eve and he got the line cleared and repaired, for a fair price. Ken seemed genuinely concerned and made sure it was taken care of! Merry Christmas to me, I have a working toilet. Thank you A plus construction, we hope to work with you in the future read more

A+ installed a bogus device that may not even be legal in this county in my septic system...installed it incorrectly and had to reinstall. Then they strung me along for a year. A+ is dishonest, unskilled, unresponsive and should never be selected as a provider. read more

They took care of the issue right away and even had the office manager to come to our house to double check it. We would recommend them to anyone. read more

I do not recommend this company to anyone....ever! If I could give a 0 rating I would simply based on the owner Ken Clausing. He is rude, demeaning and one of the most unprofessional business owners I have ever experienced. If Ken decides he doesn't want your job he will not tell you but will do everything in his power to sabotage it so that you are forced to seek another company. I started working on getting a new tank installed with A+ in March 2023 and here it is September 2023. Thank goodness I found a GREAT company and owner so if you need someone who treats you with respect and will get the job done contact Mark Kinder @ Affordable Septic & Excavating in Boulder Creek, CA. read more

A+ Construction leveled our yard and driveway, put in our leech lines, and added French drains around our structures. All work was done excellently, and in a timely manner. Highly recommend this business. read more

Ken and A+ saved me and I don't understand these negative reviews that have been posted. My leach field needed replacement and I contacted more than 20 companies in Santa Cruz. Most did not return my phone call, and those few that did said I need a $40K-$80K engineered solution. Ken came out and worked with me and the county on a $9K solution. He was extremely communicative with both me and the county people to create this solution. Note that Browns, (which came highly recommended), sent me in circles and never even returned my many calls and emails (and was another company that said I needed the $40K+ solution). Ken's crew got the job done quickly and was extremely easy to work with. Very very highly recommended! read more

We would like to caution homeowners to stay clear of A+ Construction Septic & Dumpster if you need to replace your septic system. I am at a loss as to how this company is still in business as the management, communication, honesty and follow-through has been disastrous for our project. At the outset we were told by A+ Construction they would manage all phases of the project - county permits, civil engineer planning, septic system recommendations, installation, underground electrical upgrade, and the old septic system retirement plan - this has not been the case! As the homeowner I had to chase the civil engineer, the county, and PGE to get all the plans and permits in place. A+ Construction was always so busy with either other projects or broken-down equipment. They also requested we get a civil engineer to assess our soil before they could dig, and then denied ever asking us to do it. On day one of the installation the foreman walked off our job and we did not learn about it until one week later. We heard through the workers, the owner took on too many projects and expected the team to perform. Once the foreman left, our project dragged as the workers were not aware of what needed to be done on a day-to-day basis. A+ Construction quoted it would take 10 days maximum to complete .... At day 29 we were still having problems. 5-days after the septic was turned on, the pump failed. A+ Construction had no interest to help us resolve the issue and told us to contact the manufacturer, as well as the after-market service engineer. When the engineer came to replace the pump, we were told some of the wires had been connected incorrectly by A+ Construction. Furthermore, the execution to retire the old septic system has been managed poorly - not enough concrete was ordered to fill our old tank - and they have now refused to complete the retirement work. We have been forced to source a new contractor to retire the old tank, and we need to chase the County to sign off our septic installation. After reaching out to our local community via Nexdoor.com to warn them from hiring A+ Construction, we have been informed other homeowners have experienced similar dealings with the company. read more

Ken and his crew did great work for us. We were planning to sell our house and did the septic cleanup and inspection ahead of time. We found that it was backed up out of the top of the tank. The Honey Bucket guy had never seen a tank like it. He recommended Ken to come take a look. We were in a hurry and Ken and his crew came out and diagnosed the issue on a Saturday. It was a failed leach field. He came up with a plan to submit to the county the next day. It was not a small amount of money but it seemed reasonable for the work involved as it was a very constrained, complicated job. Small yard, lots of hills, weird system. Once the county approved everything, Ken's team came out the next week and got the job done in just a couple of days. There were some hiccups and he handled those really well. There were some surprises when they got down to the correct depth. He proactively kept everybody in the loop and got things approved. Later there needed to be some more grading once the yard was filled in. He brought a crew back out and they made quick work of it. The crew were a friendly, hard working group as well. They needed to cross the neighbor's property line and to temporarily put some dirt there. They asked the neighbor first and also helped her fix a quick problem (quick for the crew) as well. They left everything in great shape, cleaned up and ready for us to move forward with the house sale. I only have this one septic construction experience, but, they were a great group to work with. I highly recommend them for complicated jobs. read more

Ken is the best, I would highly recommend him for septic repairs or replacement. He did an alternative septic for me, his work was outstanding . He has also has done many contractor repairs for me, he completes the job fast and leaves with the job done right. He also finds anyway he can to save you money. Two thumbs up this this guy. read more

Ken was referred to us by a realtor to repair our septic system. He is horrible about communication. After a stand still with the county, I learned he presented a job to the county that was not the total picture of the actual job. It seems he made the job sound more complicated, I'm assuming to line his pockets. After 2 years, I met with the county and presented the actual job...a permit was granted for fixing the current system. Ken is quick to jump to mechanic liens if there is any dispute about how much you owe him. I asked him for a detailed invoice and he sent an invoice for 3k with no explanation. I asked a second time and no response.....only to find he filed a mechanics lien on out Home. He poked a hole in my yard with a tractor, Met with county officials a couple times.....then charged me 3k! It cost me another 3 k to have the system repaired to code by a more qualified septic repair contractor. Do not hire this joker...... read more

When I initially contacted them they responded very quickly. They let me know upfront that my job was very challenging and what I would need to do to prepare for them to perform work. Within a week they were there to move my large Connex box. I was not completely prepared and they were friendly and willing to help me finish preparing for them to do the move. They had large equipment to move the Connex box with no problem. They're friendly and we're priced reasonably. I would definitely recommend them to a friend! read more

Ken and his team truly did an A+ job. Highly recommend!!!

Ken has done both septic repair and extensive drainage work for us over the last few years. He and his crews are in fact A+. The are currently finishing the drainage work that has involved some complex interaction with PG&E regarding a gas transmission line easement, and Ken has been unfailingly professional, careful and transparent. He hires people like himself: hard working, smart, cheerful, polite. His prices are quite reasonable, and he is very experienced and committed to doing a high quality job. Ken and his foremen are good global thinkers; they understand the entire scope of a job before it starts, and plan well for contingencies. Furthermore, they have the right equipment. The are able to hit a big job hard from the get go, and waste no time completing the work. You want these guys on your job. read more

Ken did an amazing job at my house, and I know several others who have worked with him as well who also had great results. I found him to have a wholistic view of the project having a keen eye for efficiency finding ways to get the job done right while saving money. Ken has a tremendous wealth of knowledge regarding all phases of construction and septic systems. His team is also excellent for grading and tractor work. I've found him to be very conscientious, and he genuinely cares about the job and his clients. He's an upstanding member of the community and it shows. read more

I do not recommend this company. I contacted this "business man" to get an estimate to abandon our septic tank. He is a talker and makes things sound like they are more complicated and difficult than they really are. He insisted that he needed to scope our tank with a camera to make sure it was a working tank (even though I explained we had already had this done the previous year). $1,650.00 later (and three times the cost for the same work the previous year), I have nothing to show for the work he supposedly did on my septic tank. I didn't get a written report with details like the depth of the tank and it's location on the property, etc. All he told me was that it was a working septic tank -duh.... The other thing that really bothered me is that his itemized bill contained a $350.00 charge from 9/20/20. This man wasn't contacted by me until 2021. Do yourself a favor. Do not use this company. Their business practices are questionable, at best. read more

Ken and company built a large fence/retaining wall for us. They were very affordable and a fun friendly bunch to work with. They were not as careful as some crews might be, but this was more than made up for by the reasonable pricing of the job. They brought in heavy equipment and got the job done well with solid construction.. no messing around. A previous reviewer commented on some "Carl" person who was rude. I think there must be a mistake. There is no Carl working for A Plus Construction and nobody on the crew was in any way rude. read more

I have hired Ken multiple times and he always goes out of his way to do the work completely and competently. But like any contractor, he contracts to do a particular scope of work. If you ask him to do work outside of that scope, of course he is going to ask for compensation. It seems like some people just can't understand this and that is what happened with the job reviewed by Alison D. I am very familiar with that job. She repeatedly demanded that A Plus do work that was outside of the scope of the contract. Even when A Plus gave her $6000 of work without charge she continued to demand more free work. When he finally said that enough is enough, she drafted the negative review you see posted. read more

Ken and his crew were really great. They did some tractor work for us and really nailed it - A+ job. Ken is old school so he might not be the fastest at communication but he is reliable and honest, a fact that far outweighs anything else. read more