Now that we have been a Muddy Paws client for almost 3 years (time flies!) I thought that it would…read morebe a good time to update my review. Jena and her team are awesome. We especially love Cathy and Meg who are our fairly regular walkers. They go out of their way to make sure my pups are having fun and to make sure we know how they are doing when we aren't at the house. Cathy actually came over to bring them specially made ice toys on her day off during the summer... just because. How awesome is that? My pups love her. One of the things that I love most about Muddy Paws is that they are also keeping up on technology. Their new scheduling tool is a breeze to use, and I can pay online with a credit card now, which is so much easier than writing a check! They also have a new feature that sends you a link to an online journal about your visit. So cool. We were at a wedding the other day and were able to get an udpate on our pups while we were out and about. Thanks to Jena and her team for being so reliable. We are Muddy paws fans!

owner is very difficult to deal with when asking questions. she runs hot or cold very moody. used…read moreher service on 3 occasions the actual people sent to care for my pets did a nice job but it was very difficult to schedule services.

Our dog absolutely loves going to Pet Pals...we can tell by how eager he is to jump in the van. The…read moreworkers are kind and really show that they love dogs. They are also concerned about the well being of all the dogs and make sure the environment is safe. It has been really great having our dog attend for 4 years now.

Personal Experience with Pet Pals…read more A few years ago, I was walking some dogs at the Fells near the Winford Way entrance in Medford. While we were there, Dave -- the owner of Pet Pals -- approached me. He seemed upset that I was walking in that area, saying I "didn't understand" the rules and that it was his designated spot to walk dogs, implying that no one else was allowed there. I reminded him that it's public land and open to everyone. At that point, he became physically aggressive and pushed me twice -- the second time hard enough that I lost control of my dogs' leashes. He then ran toward my dogs and appeared to try to scatter them, so they'd run off. I called the police, who arrived, spoke with both of us, and said something along the lines of, "There are three sides to every story." I decided not to pursue it further at the time and just moved on. I recently came across Pet Pals again, and I felt people should have the full picture before deciding whether to use this company. This is my personal experience, shared in good faith so others can make their own decisions. Hopefully, others have had better luck with Dave, the owner of Pet Pals -- formerly based in Winchester and now operating out of Woburn, as far as I know.

Shannon is fabulous! Our dog is so excited to see her each and every time. She is reliable and…read morehelps us out when we are in a pinch. Highly recommend her.

I would like to give a huge thanks to Shannon and Summer for providing our dog, Harley, with the…read morelove and care she needed while we were away. We will defintely be in touch for future play dates and dog-sitting!

We got extremely lucky when a colleague recommended A Better Way Pet Sitting to me three years ago…read moreas we were preparing to go on our annual Cape Cod vacation. Previous to then, we had always used kennels when traveling. At that time, our two dogs were young and healthy and emotionally balanced. We still weren't happy about boarding them, but we felt it was a safe option for them. We had had horrible experiences with different kennels -- including one that was located inside an animal hospital -- and we swore we would never board our pets again. We didn't know who we could trust to take care of our high maintenance dogs and to go in and out of our home several times a day. Who would do all of the things our aging pets needed, such as give them medicine, feed them their special diet, keep an eye on their health and so on. (One of our dogs was diagnosed with a slow growing cancer last September and the other is a dachshund that suffers from separation anxiety.) Well, we can't recommend Wendi, Michele and Naomi enough! In fact, all of the pet sitters they have sent us over the last three years have been so loving and caring. These sitters really love animals and you can tell from the notes they leave for us that they truly enjoy their work caring for the pets. ABW pet sitting is like finding a terrific babysitter where your comfort level is as high as it can go! I would trust them with anything!! We go away without fear now and when we return, our pets are exactly as they were when we left... they aren't anxious or upset in any way and they look great! ** During this most recent trip our lock wasn't working properly on the front door. Michele contacted me immediately and managed the situation without any hiccups. They are THAT responsible!! Unbelievably great people!!!

A Better Way took care of my pets Colby and Max for years. ABW's petsitters were wonderful…read more Caring, lovely and professional people. Thank you Wendi and team.

This company is incredibly reliable. I think it's phenomenal that they rotate the dog walkers…read morearound and have a large staff so that I never have to worry about if my dog is getting walked. They are also competitively priced considering the expertise and care they bring to dog walking.

Above and Beyond are just that! We've had amazing service. The staff are friendly and…read moreprofessional and communication is top notch. We really appreciate the care they've given our boy over the years.

I have used Scott and Judy many times. And also know others who have. I can't even begin to tell…read moreyou the wonderful care and LOVE Scott gave to my pets.. I felt so at ease when I first met both of them. Cleanliness , love ,caring and kind .. i have now known them about 10 years now. And think so highly of them as transporters . Pet care givers .. I wouldn't recommend anyone else. It amazes me how they love animals. I give them 10 stars. Good human beings with a love and respect for animals. I have heard many horror stories how dogs are abused .... not with Judy and Scott I would trust my children with them .. the nicest people I have met in a very long time ..

Scott and Judy are fantastic to deal with. My dogs were treated like family. I've used them many…read moretimes over the past six years and won't use anyone else. My dogs absolutely love them!

Linda has been walking my dog for about 2 years now and she is just the best! First, she loves my…read morepup as much as I do! She has always been really flexible with scheduling (last-minute work from home days or a soon-to-be much more variable schedule). She always makes sure to let me know well in advance if there are days she won't be available so that I can make other accommodations. She also just goes the extra mile to let me know if there is anything "off" with my dog (or even with my apartment). She even bought a bag of my dog's favorite treats just because she happened to be at a store where they had them for a good price! I could not ask for a better care-taker for my pooch. I highly recommend Linda for any pet care.

Linda took care of our senior (17 y.o.) cat while we were on a trip. She (the cat) needs a little…read moreextra attention and we worry about her because of her age, and Linda did a wonderful job with her care and feeding and kept us up-to-date on how she was. Good rates and very responsible; highly recommended.

Five Star Dog Salon is Excellent! I recommend them highly…read more I take my toy poodle Marcel to be groomed every other week. Marcel loves going to Five Star. They are kind and loving to all of the dogs. The cuts are beautiful!!!

Do nice job grooming but their time estimates are off by at least 2 hours and price keeps going up.read more

5 stars Marisa is the greatest she can walk my Dog anytime I love her and so does my dogread more

A very long overdue update & review, but better late than never!…read more After planning a trip out of the country, my "dog sitter" backed out at the last minute. And who to the rescue?! Rich and Marissa! Sadly, there is not an overnight option. However, I was gone for 6 days, and as promised, they were there early in the morning, again in the afternoon, and yet AGAIN late night to take care of my pup. When I say "take care", I don't mean it lightly! I came home to a diary of visit entries FROM EVERY VISIT--for SIX DAYS! Clearly, the proof was in the pudding as their visits were more than just a quick walk--but love, affection, play time, and attention. MY NEIGHBORS--even those I've never met, stopped me when I came home to say how happy my dog was when outside with Rich and Marissa, big smiles, tail wagging, etc. They all attested to the dedication of time put in by Paw Pals & how fantastic they were with my Naija. And, in each documentation, they were honest & sincere, and you could tell how much they love what they do each and every minute. I never once felt as though this was a burden or tribulation for them. True professionals--and good good people. I came home to the happiest I've seen my pup since I've had her! Not one ounce of resentment that I was gone! Also, I should mention--I have a special needs (three-legged) pit-bull, who suffers from the myriad of stereotypes! Boy did Paw Pals prove each one wrong! Their expertise in ALL breeds & "thinking out of the box" with my special needs pup shone through day in and day out while I was gone. Vitamins, food, appropriate exercise and down time was documented by both them AND the nosey nellies in my neighborhood. I can't praise them enough. I can't hire them enough. I can't appreciate them enough! This is the real deal--l couldn't take care of Naija better myself! I can't wait for their next visit! Keep your calendar open! Naija is anxiously waiting!!

Deb and Jess are so great with our pups; they go above and beyond what is expected and I highly…read morerecommend them. They are very professional and my dogs just love them. I wouldn't have it any other way

total waste of money. We joined Deb's program in winter. Then we had to pull our dog out twice due…read moreto he getting contagious disease most likely from playgroup and once we were going out of town. They started with 2 hour playgroup. very on time and organized pick up at the beginning soon it dropped to 1:30 and then 45min With the same price. Random pick up. Sometime between 7:45 to 12. There are much organized and better services around. When I provided feedback to the owner she got defensive said the service is between 45min to 2 hours and said good luck. she was not even open to hear feedback for her poorly managed company. when You work, you need to plan when your dog should go out not that right after you come back from walk you see someone is there to pick him up. No prior coordination on pick up time communicated anymore. Just check the images to see how the service we got was different than the original commitment by Deb.