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    A Perfect Pool

    3.0 (2 reviews)
    Closed 9:00 am - 2:00 pm

    Services - A Perfect Pool

    Pool maintenance

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    3 years ago

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    Midwest Pools - St. Clair In Ground Fiberglass Swimming Pool by Midwest / Leading Edge Pools

    Midwest Pools

    (27 reviews)

    2017 Update: After much discussion and several visits, we…read moredid receive a refund for the "extra electrical" that their subcontractor charged us on the spot, for electrical that was already included in our contract with Midwest. We also received a refund for the drainage repair we paid for after the Midwest workers crushed a large PVC drainage tube and then covered it up without telling us. Product-wise, we've been happy with the fiberglass pool. Granted, we've only had it open for one season. We also invested in a power cover, and although we're happy with the added level of safety, I'm a little concerned with the quality of the actual mechanics. We'll see how long it lasts. Here is some advice if you're planning on going with Midwest: 1 - Ask for a name and number of the Midwest employee that will be overseeing you're entire installation, and make sure they're at your house when the subcontractors are working. Most of our issues wouldn't have happened if their subcontractors were properly supervised by a Midwest employee. After all, that is what you're paying Midwest to do. 2 - Get everything in writing. Even if it's for something small. The labor to close our pool was already covered by an addendum, but we had to prove it on three separate occasions.

    After thinking the same thing as a bunch of you that Midwest's service is horrible and complaining…read morebecause they never come out when they say they will.... I've had my spool for 3 years and true, i've had a few problems. Leaks, Heater broken, learning daily management, opening, closing... Then on Sunday of Memorial Day weekend, the owner, Scott, came over twice and personally repaired our pool heater. I think that they're doing the best they can but fiberglass pools are still fairly new and they're learning as they go along. He also has problems keeping good workers. There are not many other dealerships out there that are any better. So, if you want a fiberglass pool and you've read all the reviews and you get challenging service, then you're taking that risk. You can always pay more for a gunite pool from someone else but who knows if you'll get any better service. For the owner to come out himself this past holiday weekend. I think that says a lot and that he's making an effort. Let's all maybe try to be a little more patient and reasonable. I will still buy my next spool from them! Because when it works, it's Amaaaaaaazing~

    A Perfect Pool - poolcleaners - Updated May 2026

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