If 10 stars were an option, that would be what I would rate Johnson Pools and Supplies in Gaines,…read moreMichigan. After having a terrible experience(s) with a competitor, not only did Danny and Joshua return until the issue was resolved, but they did not charge for all the additional visits to my home. Cannot say enough good things about them!!

From the owner: Johnson Pools & Supplies in Flushing Michigan installs and services pools and hot tubs. We…read morespecialize in the seasonal opening of your pool.

No call, No show. I really thought I had found a professional, dependable company until I had…read morespent a lot of time and money waiting on them to meet their commitments and promises. They stopped showing up after weeks of agreed upon appointments, after spending hundreds of dollars following their directions, hearing excuse after excuse .. finally, enough was enough. So Disappointing!!

Excellent service fast and very professional I was nervous about my pool at first but these guys…read moreknow what they're doing they made a lifetime customer.

I was charged $249.00 for a repair to my spa because this company is using a play on words for…read moretheir service call. Here is their quote wording, read carefully. Check my google review. Unhappy long time customer of this company. No company charges $249.00 per hour, unless you use a play on words. Diagnostic Service Diagnostics Service: Our diagnosis includes troubleshooting your pool or spa equipment. With this diagnosis, we will provide a quote to the customer for the repairs, if needed. Your quote will also include a credit of -$100 towards the labor of the repairs. * This credit only goes towards the labor of the job, credit will not go towards the parts for the repair. *

Our outdoor hot tub has always had a small issue where it would trip itself off once in a while,…read moreand just needed to be reset with the breaker, however, recently (late November in Michigan) it was tripping out every day, and I was about to pull the plug (see what I did there) and winterize it, and sell it in the spring, when my wife suggested I call in the experts. Well, in came Affordable Pool & Spa, arrived on time, within a couple of days of my call, diagnosed the problem, explained it clearly, ordered the part, and within 2 weeks, our hot tub is back giving us a wonderful spa for the winter. Great job guys, would highly recommend, and would use you again with no hesitation.

We've been customers for over 17 years--they put our pool in. Always helpful, can get quick…read moreservice, love the staff.

Solid local business. They've been around forever and have polite, friendly customer service.read more

I buy the salt for my water softener here. They load it in my car too. I got a good explanation of…read morethe difference between the salts and commercial salts and was able to make an informed decision. And the natural salt lasts longer than Mortons.

Very helpful no prices on web that would make it 5 *. Definitely have all you need for your pool or…read morespa.

2017 Update: After much discussion and several visits, we…read moredid receive a refund for the "extra electrical" that their subcontractor charged us on the spot, for electrical that was already included in our contract with Midwest. We also received a refund for the drainage repair we paid for after the Midwest workers crushed a large PVC drainage tube and then covered it up without telling us. Product-wise, we've been happy with the fiberglass pool. Granted, we've only had it open for one season. We also invested in a power cover, and although we're happy with the added level of safety, I'm a little concerned with the quality of the actual mechanics. We'll see how long it lasts. Here is some advice if you're planning on going with Midwest: 1 - Ask for a name and number of the Midwest employee that will be overseeing you're entire installation, and make sure they're at your house when the subcontractors are working. Most of our issues wouldn't have happened if their subcontractors were properly supervised by a Midwest employee. After all, that is what you're paying Midwest to do. 2 - Get everything in writing. Even if it's for something small. The labor to close our pool was already covered by an addendum, but we had to prove it on three separate occasions.

After thinking the same thing as a bunch of you that Midwest's service is horrible and complaining…read morebecause they never come out when they say they will.... I've had my spool for 3 years and true, i've had a few problems. Leaks, Heater broken, learning daily management, opening, closing... Then on Sunday of Memorial Day weekend, the owner, Scott, came over twice and personally repaired our pool heater. I think that they're doing the best they can but fiberglass pools are still fairly new and they're learning as they go along. He also has problems keeping good workers. There are not many other dealerships out there that are any better. So, if you want a fiberglass pool and you've read all the reviews and you get challenging service, then you're taking that risk. You can always pay more for a gunite pool from someone else but who knows if you'll get any better service. For the owner to come out himself this past holiday weekend. I think that says a lot and that he's making an effort. Let's all maybe try to be a little more patient and reasonable. I will still buy my next spool from them! Because when it works, it's Amaaaaaaazing~

Affordable Pools Inc did a great job tiling our pool, thanks guys! I would recommend to any one.read more

From the owner: Affordable Pools Inc provides you quality custom built fiberglass pools. If you can design it, we…read morecan build it. Our state of the art process allows you to design the pool of your own imagination and have us build it, any size any shape, on site. Need your Pool's Leak Fixed? Cracked Cement that needs to be sealed? Pool starting to show its age? We can convert that old cement pool and vinyl liner to Fiberglass. We can create a custom logo for your business or family. Our restoration includes the state of the art epoxy which currently is the worlds strongest pool solution. Let us restore your pool to its full potential again.

About a month into working with pool geek. I opened the pool myself and then called them out for…read moreweekly maintenance. They've been great and are super responsive from their text number. I can text them any questions and they always get back to me which I appreciate a ton. So far so good!!

I hired Pool Geek to come out once a week for their regular maintenance program. I noticed my pool…read morewas still dirty after service so, I decided to set up a camera. I found out that they were in and out in less than 10 min and never vacuumed or brushed the walls of my pool. Their website says: Service Includes: Testing of pool water chemistry Addition of chemicals needed for water balance Skimming of pool surface Vacuuming of pool floor Alternating weeks of waterline cleaning and wall brushing Cleaning of pump and skimmer baskets Backwashing of filter as needed I let them know what happened and sent a video attachment. They offered to give me a credit for one service. They had been out over 20 times. Remember to Inspect what you expect, if you choose to hire them in the future.