Well, I finally got the call. They will be here to install the correct cover on January 11th. So,…read morejust under 12 months from original order the order will be complete. I understand that there are "supply chain" issues but just short of a year for a hot tub cover? I'm just happy to finally get the call. I was beginning to think that it was never going to happen.

Highly recommend Lifestyles. Their products, team and customer service are outstanding.read more

I was charged $249.00 for a repair to my spa because this company is using a play on words for…read moretheir service call. Here is their quote wording, read carefully. Check my google review. Unhappy long time customer of this company. No company charges $249.00 per hour, unless you use a play on words. Diagnostic Service Diagnostics Service: Our diagnosis includes troubleshooting your pool or spa equipment. With this diagnosis, we will provide a quote to the customer for the repairs, if needed. Your quote will also include a credit of -$100 towards the labor of the repairs. * This credit only goes towards the labor of the job, credit will not go towards the parts for the repair. *

Our outdoor hot tub has always had a small issue where it would trip itself off once in a while,…read moreand just needed to be reset with the breaker, however, recently (late November in Michigan) it was tripping out every day, and I was about to pull the plug (see what I did there) and winterize it, and sell it in the spring, when my wife suggested I call in the experts. Well, in came Affordable Pool & Spa, arrived on time, within a couple of days of my call, diagnosed the problem, explained it clearly, ordered the part, and within 2 weeks, our hot tub is back giving us a wonderful spa for the winter. Great job guys, would highly recommend, and would use you again with no hesitation.

I buy the salt for my water softener here. They load it in my car too. I got a good explanation of…read morethe difference between the salts and commercial salts and was able to make an informed decision. And the natural salt lasts longer than Mortons.

Very helpful no prices on web that would make it 5 *. Definitely have all you need for your pool or…read morespa.

See attached photos ; what pool store maintains said hours during the summer ??…read more First ... is the 5 gallon bucket with the roof dripping @ the H2O testing station still there for the last decade(s) ? As a prior consumer over decades (2 plus pool(s) ago, driving by the establishment, local resident) I've spent a lot of $ over the last years here [(message me if interested in detailed info] I put their water testing system to the test versus another business. No matter what the water results there, they always push product, is the bucket still collecting water from the ceiling as we spend our $$ This business (Bishop) pushes product to make the money after a water test, to be blunt most products highlighted are counterproductive to the heat and unnecessary $ spent which turns into more $ spent, silly SO ..... I put it to the test a few summers back ... this post is because I can't believe the hours!!! Recently saw it closed driving on 12 mile between Coolidge / Greenfield Is the bucket still there?? The bucket near the testing station?? Last time I went (2 summers ago) I was told I needed product I said I'll be right back, left .. drove to a different location, same water test . results ; water tested good, no product pushed It's sad that this local business has gone downhill, reduced hours, pushes products & last I heard the hazard indeed remains. I get a roof is expensive, business is closed. I really didn't want to slam it, all the same ... it's not worth $$ spent ; is the bucket still there collecting water from the ceiling?? They can do BETTER as a SMALL BUSINESS unless it's that's good that the hours are condensed as such??? Not normal for a pool store

Ok in a pinch but my lord, their customer service is terrible. God forbid you have a question or…read moreare new to having a pool. Rude, condescending and truly dismissive. I've tried this place four separate times over three years. Each time I'm left kicking myself for giving them my money.

We got the most wonderful patio set for our patio from them, four years ago. We love to sit on…read morethem and look at the sunset. They had a great selection of styles and quality patio furniture. We will go back.

Purchased a hot tub from there during Covid. After a ton of run around about when it would come in…read moreit was delivered 7 months later. About 3 months after that it started leaking. Macksoods finally sent a repairman to fix it after three weeks. About a month later it started leaking again. They decided to warranty it so we didn't have a hot tub for over a month while that happened. About 4 months after we got the new tub the LED lights stopped changing colors. I called them and they sent someone out to change the control board. That didn't fix the problem so they decided not to deal with it. About a year after the lights stopped working the hot tub started leaking again. They picked it up for repair and when picking it up dropped it and managed to break my kids trampoline enclosure. When they brought it back the leak was fixed, but the lights had not been touched. They said that they would fix the trampoline enclosure 9months ago and still haven't done that so we have a useless trampoline sitting in our back yard that they never fixed. I called about the lights and they finally came out to fix them. They left a foam mess all around the hot tub. Definitely do not recommend!

Amazing job replacing our 20 x 40 in-ground pool liner. This is the second liner installed by…read moreClassic Pool & Spa, the first one lasted 13 years! The installation crew did an excellent job and were done before noon. We've been satisfied customers for many years with the free water testing and chemicals. Highly recommended for pool owners in the area.

Very large scam, buyer beware! My husband and I purchased a 30" pool installed 3 years ago, before…read moreour pool was even built the liner had suffered mouse damage. The owner of Classic Pool and Spa found a new liner ( expected us to pay for it). Everything seemed to go fine the 2nd year but the 3rd we experienced heavy water loss, through the whole summer we looked for this leak! We finally hired a scuba diver($400) who said our liner had several holes in the bottom. After less than 3 years we had to replace the liner! The only word we got from Classic Pool was they would see if there was a manufacturers defect, of course that info never came back, now we owe $3500 for a pool only 3 years old.

Prompt and courteous service. They know their business and make it easy. As a first time pool…read moreowner, they answered each and every question I had for them. Helpful advice from a professional is always good thing. Four stars as they are pricey, but you get what you pay for. Highly recommend.

White glove install of our 18x36 pool with fantastic after sale/ warranty assistance. No large…read morescale project goes without issues, but it's how you handle it. These guys will have you sleeping nicely. Professional, prompt, and accountable. Great group at Polynesian. Highly recommend. .

Always helpful, great prices and great employees! Have been going to them for years and have always…read morehad what is needed in stock

Matt is great! Installed our new heater and sand filter. He even came out a few times after the…read moreinstall, no questions asked, to make sure we were up and running. You don't find customer service like this anymore! No pressure to buy and/or upsell from the store..I highly recommend Poolmart!

Best hot tubs in Novi! I love our hot tub it also doubles as a cold tub in the summer!read more

From the owner: Southeast Michigans largest hot tub and swim spas dealer. Highest quality hot tubs and swim spas…read morewith the best possible price. Our team has over 60 years of combined experience in the industry. This combined experience covers all aspects of the business, from acting as general managers of chain stores to working as manufacturer reps to serving as delivery and service technicians. The combination of this accumulated industry knowledge and experience under one roof is unprecedented. Those years of hard work have resulted in the procurement of essential industry connections that enables Motor City Hot Tubs to provide you the best quality product at the lowest possible prices. In addition, having two locations makes it convenient to shop with us and brings our top-notch sales team and service technicians closer to you. With the best quality products on the market and a superior service customer experience, we guarantee that when you step foot in a Motor City Hot Tub showroom, you'll love the experience.

Im a new pool owner (in ground) and to say the least, it gets expensive and takes a lot of upkeep…read morethroughout the year. I am very lucky to have found such a great pool store to make things a bit easier. It is ran by an older couple who have been very helpful with all the questions I had about my pool. They carry large equipment like motors, filters. They also have chemicals, sand/salt, net/cleaners. The prices are great compared to what I saw online. Glad to pay it too since its a mom and pop business.

I am over the top excited that we found Shores Pool!!! We are new pool owners and had no idea what…read moreto do with the in-ground pool we inherited with our house. We were having trouble with algae and keeping the chlorine levels up, as well as figuring out the sand filter. The staff at Shores Pool were so patient and took the time to explain everything to us newbies. We did exactly as they said and our pool was crystal clear for our 4th of July BBQ. I have gone into the store a couple more times and each encounter is just as enjoyable! Our property is in Ecorse and I will drive to St. Claire Shores and Shores Pool for ALL of my pool needs!!!