James always provides fantastic service and is knowledgeable and kind! The store has a lot of…read moregreat hot tubs and saunas on display. Highly recommend this location as I have bought two tubs from them.

They over charge you for the lifestyles hot springs hot tub and then when a new hot tub isn't…read moreworking they say they can be out next month so they don't care about you once you buy from them I now have an ornament sitting in my backyard that is unusable and no one from management will do anything I called the main office in Fenton and she said it wasn't their problem it was Watkins the manufacturer of hot springs hot tubs

Prompt and courteous service. They know their business and make it easy. As a first time pool…read moreowner, they answered each and every question I had for them. Helpful advice from a professional is always good thing. Four stars as they are pricey, but you get what you pay for. Highly recommend.

White glove install of our 18x36 pool with fantastic after sale/ warranty assistance. No large…read morescale project goes without issues, but it's how you handle it. These guys will have you sleeping nicely. Professional, prompt, and accountable. Great group at Polynesian. Highly recommend. .

Always friendly and helpful!! They always know how to balance my chemistry. Prices fair.read more

Consistent customer service and advice for a do it yourselfer. After 7 years my pump finally went…read more I called them up and they were super responsive and got the new pump installed before the water went bad. They are my go to store for all things pool.

Steve Curto & the team at Midwest did a fantastic job creating our dream backyard. For such a big…read moreproject, the process was drama free & we couldn't be happier. I highly recommend them.

2017 Update: After much discussion and several visits, we…read moredid receive a refund for the "extra electrical" that their subcontractor charged us on the spot, for electrical that was already included in our contract with Midwest. We also received a refund for the drainage repair we paid for after the Midwest workers crushed a large PVC drainage tube and then covered it up without telling us. Product-wise, we've been happy with the fiberglass pool. Granted, we've only had it open for one season. We also invested in a power cover, and although we're happy with the added level of safety, I'm a little concerned with the quality of the actual mechanics. We'll see how long it lasts. Here is some advice if you're planning on going with Midwest: 1 - Ask for a name and number of the Midwest employee that will be overseeing you're entire installation, and make sure they're at your house when the subcontractors are working. Most of our issues wouldn't have happened if their subcontractors were properly supervised by a Midwest employee. After all, that is what you're paying Midwest to do. 2 - Get everything in writing. Even if it's for something small. The labor to close our pool was already covered by an addendum, but we had to prove it on three separate occasions.

we hired this company to do a swimming pool renovation, which included adding stairs, a new pool…read moreliner and plumbing, as well as Concrete. In 2020 the only thing our swimming pool needed was a liner, by the time they were done with it they had caused permanent damage to our property and our pool. They are currently using the photos of the destruction they caused as examples of their repairs. After months of rejection by other Pool companies due to the extensive damage caused, we were very blessed to find a pool company out of Ionia who was willing to take on the task of fixing all of the damage caused by them.

Made an appointment with this company to open our pool. The day of our appointment (that both my…read morehusband and I took off work for) they were a no call no show even after calling and speaking with Theresa several times that day inquiring when they were going to arrive. The next day my husband went into the shop and spoke to Theresa in person, she assured him that she herself would be at our house that evening to open our pool. Well needless to say another no call no show! Don't lie to people and say you are going to do something and don't. And to not even call with an explanation?! Horrible experience and would never recommend this business to anyone.