We got the most wonderful patio set for our patio from them, four years ago. We love to sit on…read morethem and look at the sunset. They had a great selection of styles and quality patio furniture. We will go back.

Purchased a hot tub from there during Covid. After a ton of run around about when it would come in…read moreit was delivered 7 months later. About 3 months after that it started leaking. Macksoods finally sent a repairman to fix it after three weeks. About a month later it started leaking again. They decided to warranty it so we didn't have a hot tub for over a month while that happened. About 4 months after we got the new tub the LED lights stopped changing colors. I called them and they sent someone out to change the control board. That didn't fix the problem so they decided not to deal with it. About a year after the lights stopped working the hot tub started leaking again. They picked it up for repair and when picking it up dropped it and managed to break my kids trampoline enclosure. When they brought it back the leak was fixed, but the lights had not been touched. They said that they would fix the trampoline enclosure 9months ago and still haven't done that so we have a useless trampoline sitting in our back yard that they never fixed. I called about the lights and they finally came out to fix them. They left a foam mess all around the hot tub. Definitely do not recommend!

If 10 stars were an option, that would be what I would rate Johnson Pools and Supplies in Gaines,…read moreMichigan. After having a terrible experience(s) with a competitor, not only did Danny and Joshua return until the issue was resolved, but they did not charge for all the additional visits to my home. Cannot say enough good things about them!!

From the owner: Johnson Pools & Supplies in Flushing Michigan installs and services pools and hot tubs. We…read morespecialize in the seasonal opening of your pool.

I was charged $249.00 for a repair to my spa because this company is using a play on words for…read moretheir service call. Here is their quote wording, read carefully. Check my google review. Unhappy long time customer of this company. No company charges $249.00 per hour, unless you use a play on words. Diagnostic Service Diagnostics Service: Our diagnosis includes troubleshooting your pool or spa equipment. With this diagnosis, we will provide a quote to the customer for the repairs, if needed. Your quote will also include a credit of -$100 towards the labor of the repairs. * This credit only goes towards the labor of the job, credit will not go towards the parts for the repair. *

Our outdoor hot tub has always had a small issue where it would trip itself off once in a while,…read moreand just needed to be reset with the breaker, however, recently (late November in Michigan) it was tripping out every day, and I was about to pull the plug (see what I did there) and winterize it, and sell it in the spring, when my wife suggested I call in the experts. Well, in came Affordable Pool & Spa, arrived on time, within a couple of days of my call, diagnosed the problem, explained it clearly, ordered the part, and within 2 weeks, our hot tub is back giving us a wonderful spa for the winter. Great job guys, would highly recommend, and would use you again with no hesitation.

2017 Update: After much discussion and several visits, we…read moredid receive a refund for the "extra electrical" that their subcontractor charged us on the spot, for electrical that was already included in our contract with Midwest. We also received a refund for the drainage repair we paid for after the Midwest workers crushed a large PVC drainage tube and then covered it up without telling us. Product-wise, we've been happy with the fiberglass pool. Granted, we've only had it open for one season. We also invested in a power cover, and although we're happy with the added level of safety, I'm a little concerned with the quality of the actual mechanics. We'll see how long it lasts. Here is some advice if you're planning on going with Midwest: 1 - Ask for a name and number of the Midwest employee that will be overseeing you're entire installation, and make sure they're at your house when the subcontractors are working. Most of our issues wouldn't have happened if their subcontractors were properly supervised by a Midwest employee. After all, that is what you're paying Midwest to do. 2 - Get everything in writing. Even if it's for something small. The labor to close our pool was already covered by an addendum, but we had to prove it on three separate occasions.

After thinking the same thing as a bunch of you that Midwest's service is horrible and complaining…read morebecause they never come out when they say they will.... I've had my spool for 3 years and true, i've had a few problems. Leaks, Heater broken, learning daily management, opening, closing... Then on Sunday of Memorial Day weekend, the owner, Scott, came over twice and personally repaired our pool heater. I think that they're doing the best they can but fiberglass pools are still fairly new and they're learning as they go along. He also has problems keeping good workers. There are not many other dealerships out there that are any better. So, if you want a fiberglass pool and you've read all the reviews and you get challenging service, then you're taking that risk. You can always pay more for a gunite pool from someone else but who knows if you'll get any better service. For the owner to come out himself this past holiday weekend. I think that says a lot and that he's making an effort. Let's all maybe try to be a little more patient and reasonable. I will still buy my next spool from them! Because when it works, it's Amaaaaaaazing~

Please see my former reviews of Wow Pool Service. I based my former comments on Wow's promises…read more Those promises became empty. So disappointing. Wow even has the nerve to post my "before " picture on their Yelp ad, of course they couldn't post the "after". Lol

We had quite a unique project. I always wanted a pool and we had a small space to work with. Jerry…read moreand his crew made it happen! It fit within my budget and space. We are a year out from build and I am very happy to say everything is going great this first summer! The team was also very patient and helpful when I needed any pool maintenance education as a first time pool owner.

We had a great experience having a pool installed by Blue Hawaiian. The crew was always friendly…read moreand answered any questions we had during the process. We put in a 12x24 smaller pool and it looks beautiful. Thank you.

Everything was available. Good quality like this store very much. Enjoy being there thanks.read more

Lady at checkout at the garden center was rude and dismissive to me as I was inquiring about…read moreterracotta planters/pots. Wouldn't let me correct her when she thought I was talking about plants and gave me completely useless and irrelevant information. I decided to leave other than continue this frustrating conversation. I heard her "coaching" an employee about how to handle questions like mine as I walked out.