We've been taking our German Shepherd, Crosby, to PetSuites Cypress for three years, but after…read morecountless inconsistencies, we can no longer trust them with her care. At first, we appreciated their services, but over time, the issues piled up: - Inadequate cameras in the play area that don't cover the full space, leaving us unsure of what really happens. - "Pawgress" reports included photos of other dogs, not Crosby, making us question if she was even getting the attention we paid for. - Fearful reactions--Crosby started shaking and whining at drop-off, which she never used to do. - Unfulfilled services: Multiple times, we paid for grooming (including Furmination) only for her to come home completely untouched, despite wearing a bandana like she'd been groomed. Staff apologized and promised refunds, but nothing changed. The final straw? After her last "grooming," Crosby came home filthy, stinking like creek water, and with thick layer of loose fur--proof she hadn't been brushed, let alone Furminated. When I complained, they offered a refund (still not received). It's heartbreaking to leave after three years, but PetSuites has repeatedly failed our trust. Crosby deserves better, and so do you. See the photo--this is how much fur came out after her supposed "groom." Unacceptable. Do better, PetSuites. Even then, we won't be back.

I took my dog here and was turned away after waiting for almost a half hour for the registration to…read morebe completed. There was a glitch in the system. After all that time and after speaking with someone on the phone extensively the day before, I was told that he was missing the dog flu vaccine and that it's required. The person who I spoke with the day before did not mention this. Also, this is what it says on their website: Recommended Vaccine Canine Influenza: We accept the 12-month Canine Influenza vaccine (It is not required but is recommended when having your dog in any setting with other dogs) So the employee who was trying to check me in and the employee helping her lied! What a waste of my time!

Great people great prices my pup enjoys the visits and we as pup parents enjoy the love they give…read moreto them. Wonderful staff !! We love the k Kennel Klub!

Bad service. They hurted my dog eyes and lied to us what kind of place is this. We even gave them a…read moretip also we took him to a vet we had to pay for something they did. They didnt want to responsibly for my dog. The vet told us that one of the tools hit his eyes but kennel klub said it was hair what a lair yall need to be ashamed of yall self.

I've been boarding my dogs here for years and know the owners well. They are some of the hardest…read moreworking people we know. The kennels are super clean and they are meticulous with their care. One of my dogs had an emergency while boarding and they got my dog to the vet quickly. Both Ashlie and Alfonso are lifelong dog people.

I have been taking my golden doodles here to be groomed, day boarding and over night boarding for…read morethree years. It has always been a great experience. Since they have hired new staff, it has been even better. Juliette is a gem. I had a home emergency and needed to drop my dogs off last minute for daycare. She was so kind and was able to get me in. Highly recommend.

Girls at the front desk are nice but i did take my 16 year old Boston terrier here a few times and…read morethe last time that I picked him up he had a cut on his cheek and no one was able to tell me how it happened. My main worry is who is watching these dogs? And how no one was able to give me a straight answer on why and how my dog got hurt. Poor baby was anxious and scared the whole day. Went back to cancel the doggy day care plan that I had purchased, once again the girls at the front desk were understanding and cooperative but i just wouldn't risk bringing my dog here again.

We recently used Family Pet Retreat for our 3 days 2 night trip out of town. This is the first time…read morewe have left her with anyone else other than family. Doing our research, we went to Pet Suites and found these rooms much more at home rather than keeping our pet in a kennel barking under fluorescent lights. Her room was a good size, well kept and clean. We usually don't keep her with other dogs and they made sure she could stay separated when having the outdoor play time and using the bathroom. Play, feeding, and bathroom were included. Very grateful for the fantastic/attentive staff and reasonable care. We would definitely book again in the near future.

We needed a pet sitter for a full month and trusted our Great Dane with Tina, the owner, and her…read morecompanion Luna. They did an amazing job. Our dog was well cared for, calm, and well behaved when we came back. It really showed how much love and attention he received. This is also a Veteran-owned business, and they were kind enough to help a Veteran in need, which meant a lot to us. We are very thankful and highly recommend them to anyone looking for a caring and reliable pet sitter.

From the owner: At WildHearts Petventures, we believe pets deserve more than the basics—they deserve joyful…read moreadventures, care, and connection. Based in Cypress, we go beyond standard pet services like dog walking, pet sitting, and boarding by offering unique experiences that enrich your pet’s life. From exciting dog adventures on local trails to cozy in-home care for cats and other pets, we provide personalized attention that keeps tails wagging and hearts at ease. What makes WildHearts special is our mission-driven approach: joyful adventures, care, and connection for pets and their people. As a veteran- and mom-owned business, we understand the importance of safety, trust, and flexibility. Every service is tailored to your pet’s personality—whether it’s helping a shy pup build confidence, giving energetic dogs a healthy outlet, or making sure cats and small pets feel secure and loved while you’re away. With boarding, drop-in pet sitting, enrichment walks, and guided Pupventures, we’re here to give pets the best of both worlds—comfort at home and adventure outdoors. Our positive, enrichment-based care ensures your pets are not only cared for, but truly thriving. When you choose WildHearts Petventures, you’re not just booking a service—you’re joining a community that celebrates the wild hearts of the pets we love. Let’s give your pets the adventure-filled, love-packed care they deserve.

I love the services with boarding and training provided by Amanda! The dogs always look so happy…read morethere. There's no better place to board in Houston Texas than Texas Tails Boarding! I can't recommend enough!!!

From the owner: Hello! We here at…read moreTexas Tails offer boarding in a house setting to keep your pets feeling more at home! We also offer custom board and train packages!

I'm sad to post a bad review.:( we have been boarding our dog here for over 3 years and it has…read morereally gone down hill. I used to recommend Urban Mutt and now I will not bring my boy back. I'm not sure if management changed or what? The facility used to have longer hours (6:30am-6:30pm) and gradually the hours have shifted (7:30am-5pm) which isn't as convenient when you're traveling. This also makes a longer night alone for my pup:( this last visit he came home so thirsty, very stinky and exhausted. He slept for 2 straight days. Urban mutt used to post videos every day and there was not 1 post over the 4 days he was boarding. They also seemed short staffed. For these many reasons, I will be taking our dog to a new facility.

Urban Mutt Retreat is the BEST!! We highly recommend them. The team truly loves dogs and it shows…read more They took exceptional care of our senior dog when I was worried about boarding him. Our dogs have always been happy and relaxed when we pick them up. They helped socialize our German Shepherd and she loves hanging out with the pack outside. We definitely recommend Urban Mutt!

I'm so glad that they open one closer to me and my dog loves to go here every time... He is…read moreabsolutely picky and they treat him with the best every time! Love their customer service!

I use to bring my dog here and he absolutely loved it . The staff were also great. But ever since…read morethe schools across the way started back up things have took a turn for the worst. The staff is rude upon arrival it's like we can't even park there without out them coming outside harassing us trying to make sure we are customers and not just parents waiting to pick up their children. SIDE-NOTE: there is more than enough empty parking spaces. They don't even get that much business during the time school lets out. Why not be generous and let the parents pick up their children safely. ITS UNCALLED FOR!!! I am so upset and will be taking my business elsewhere!!!! One lady was there in the parking lot picking up her children and she wasn't even there long before one of the workers outside literally yelled at here saying "this is private property not school parking" it was so nasty and rude! As I sat in my car while on the phone before my dogs appointment I decided not to come back. These poor parents are already suffering enough because the district got rid of school buses and they are worried about their children walking 2 miles home!! And now they are being harassed by businesses. It's so sad!!!! I have pictures & name of the worker but I won't even embarrass her like that. She knows exactly who she is

My dog came in looking homeless and came out looking like a well groomed pooch!…read more They are very knowledgeable! Like I had no idea what to do Ruth my dog ( got him from the pound). They explained all my options. Once groomed found out my dog has dry skin and they told me what I can do to help Plus the prices are great!

I dropped Mia off here today for the first time after setting an appointment yesterday over the…read morephone. They were really pleasant and informative. The shop opens at 7AM and I was told I could bring her by anytime before 10AM. The location is really close to my home and easy to spot from the street. Look for the building that say Dog Training in big white letters across the front. Very close to the intersection of West Little York and Queenston next to a small tire shop. Upon walking in I was really amazed at the fact that it doesn't smell or look like your typical dog groomers. It is extremely clean.. modern and minimal in design. Thankfully no pets running around or waiting in the front to be picked up like some places. Prices are listed by size/weight on the counter and shows included services. I opted for an all inclusive package that includes bath, nails, glad expression and teeth for $20 bucks for my 8lb chihuahua. I brought her shot records when I arrive and they made a copy. I also had to fill out a brief info sheet with my information for them to keep on hand. Mia was a little nervous as usual but I got the vibe that they were dog people and caring so I trusted them with my baby. I appreciate that they called to verify if I wanted them to cut her whiskers before they did it. I declined because she's never had them trimmed and I think she looks cute with them the way they are. Like a little catfish lol! 1 hour later they called to let me know she was ready for pick up. Her nails were done really well (low & even) and she smells super fresh. I think this will be our go-to Groomer going forward. They also do Dog Training, Daycare and overnight Boarding. I might consider those services in the future. Like I said I'm impressed and I would definitely recommend them to anyone who wants quality pet care.

Aimee & James are the best in their field !!! they care expertly for my senior pups. Would not…read moreleave them anywhere overnight too since owners live on property

Aimee & James are knowledgeable artists in the grooming business. Regardless of breed, your pet…read morewill leave here looking runway ready. These expert groomers CARE for and about your four legged family members. The facility is pristinely maintained & warmly welcoming. Our experience here was very pleasurable and comforting. Our boys were given the best groom & grooming experience we've ever had done. After the care we received here at Doggy Spa Ranch, we won't be going anywhere else for our dog grooming needs. Thank you Aimee & James