Unfortunately, my experience with Barking Life was VERY DISAPPOINTING. The day before an important trip, I contacted Barking Life for care for my two dogs. They quickly matched me with a sitter, and I paid over $250 upfront, completed all paperwork, and scheduled a meet-and-greet. The sitter spent about 1.5 hours with me, interacted well with my dogs, discussed their routines in detail, referenced future visits, and left with my apartment key and parking permit. At no point did she express any concerns. About an hour after she left, I received a call stating that the meet-and-greet "didn't go well" and that the booking was canceled. This was completely unexpected based on our interaction. What made the situation even more concerning was that the company initially seemed unaware that the sitter still had my apartment key and parking permit. Thankfully, another staff member personally retrieved and returned them more than two hours after the sitter had left with my belongings. To make matters worse, the cancellation occurred less than 12 hours before my trip, leaving me scrambling to find alternative care for my pets. Also, reunds typically take 7-10 business days to process for a service that was never provided. My issue is not that a sitter has the right to decline a booking. My issue is with the process. I would strongly recommend requiring a meet-and-greet before collecting full payment, or charging a small consultation fee until both parties agree to move forward. This would prevent customers from paying hundreds of dollars upfront only to have services canceled at the last minute. I also believe there should be clearer expectations regarding booking commitments. While emergencies, illness, or family matters are understandable reasons for canceling, none of those reasons were communicated in this situation. Customers should be able to rely on a booking once it has been accepted. Any concerns that may prevent a sitter from completing a service should be identified before payment is collected and final arrangements are made. Finally, I would encourage the company to be more cautious when accepting last-minute bookings. A cancellation less than 12 hours before departure can place customers in an extremely difficult position, especially after they have been encouraged to move forward with pet sitting instead of alternative arrangements. While I appreciate the employee who personally returned my belongings, the overall experience left me feeling unsupported during a time-sensitive situation when reliability mattered most. read more

I found barking life pet concierge on line. I will say it's an amazing dog sitter company. The owner, employees and sitters go the extra mile in every way to offer the best customer service, communication and special sitter care for you pet. They will first come by the house for a free interview to make sure the sitter and pet are good. From there on everything is digitally smooth with scheduling, follow ups and payment. And the best part after the sitter comes by is that they will send you a text with details of the whole routine including pictures. I'm a happy camper read more

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This was my first time using Barking Life Pet Concierge for my cat. I was referred by my good friend who had being using the service for a few years now. From the very beginning, everything is super professional and staff is extremely friendly and responsive. I felt at peace leaving my little guy, especially with getting daily updates with photos! Big thank you to Britni for taking such good care of my MJ! Highly recommend and I have now found a pet sitter I will continue to use often! Thank you! read more

Pets are family. My feline sisters adore Elizabeth. She is precise and helps with more than just pet sitting too. Always clean and tiny and most of all trustworthy. They go above and beyond to help me. Confident in their actions no matter where I travel on this planet my girls are well cared for. read more

Barking Life Pet Concierge came recommended through someone in our neighborhood. I've used Barking Life for 30-minute services (to let my dogs out/play/eat) and have also used them for overnight pet sitting in my home. They always exceed my expectations and impress me with their professionalism, support and expertise. My dogs love their sitter Britni, who is such a kind and caring person. Britni always sends me updates with photos every single time she's with my dogs. Barking Life's customer service is the highest I have ever come across in pet care. I will never use anyone else. Thank you so much Barking Life Pet Concierge! read more

We used Barking Life Pet Concierge for the first time this week and they did a fantastic job. Our sitter took time with our fur babies at each visit and even cleaned ears and nose wrinkles/folds and administered cream in the wrinkles/folds. She always sent pictures during each visit which made us feel even more comfortable knowing our babies were in good hands snd being well loved in our absence. read more

They are the best!! I left my 3 fur babies in their care for a week. One of my babies, Lacey, got sicker after I left. Elizabeth came to the house that night to get Lacey to eat and drink and came in and took care of her. She took her to the vet and then to the emergency room and then back to the vet the next day. She came and checked on her daily and helped her to eat and stay hydrated. We found out Lacey has liver cancer and time is limited. The care that Elizabeth and my pet sitter, MaryLou, gave to Lacey (and my other 2 fur babies) is beyond words. My heart is full with the love and care they shared with Lacey. A five star review isn't enough for everything they did to take care of Lacey. I give them 10 stars. Elizabeth went above and beyond anything I could have imagined and for that I am grateful. read more

This company is AMAZING!! I have used Barking Life for over five years now. Lauri E. has been my sitter for the past few years. She is so kind, caring, and has loved my dog and cats as her own. I feel like I'm leaving my animals with a close family member when I use this service. If you are in need of a pet sitter, this is the one!!! Scheduling is so simple. You can do it all online or call them in person. Either way they are so friendly and accommodating!! Five stars---easily read more

We are long time customers and will never go anywhere else. Barking Life offers exceptional customer service and is always professional. Thank you to all of their wonderful staff who have helped us throughout the years feeding our dogs in the comfort of their home and letting them out to potty while we are out of town. Y'all are the best and we appreciate you SO much!! read more

I have utilized the services of Barking Life Pet Concierge as a regular sitter for my 14 year old dog all summer. Their service has exceeded my expectations from the start. They set a high standard for responsiveness, communication and excellence in care with their dog sitters. It is always wonderful to find support within the community that reduces your stress instead of adding to it. Thank you Barking Life Pet Concierge for your commitment to excellence. read more

I had my dog picked up from day camp and brought home. Bee-Ann was so sweet. She even took pictures of my dog on the ride home. The dog is happy he didn't have to be kenneled over night. It really is not expensive at all. I have told everyone I know because I figured it would be pricey for this service. I definitely will use them again. read more

I have nothing bad to say about Barking Life! Liz has been a huge help for me! Having never previously required a petsitter, I was very apprehensive about having someone come into my home and taking care of my animals. Liz and her husband came and got to know myself, Patch and Tiger. Now I think they like her more than they like me! There have been times I have had to rush out of town with only a day's notice, and she has been there for me on short notice. No matter what mess my two cats get into, Liz kindly picks up after them so I do not have to come home to toy mice pieces all over. One cat requires daily medication, and Liz has been able to conquer his less-than-enthusiastic acceptance of medicine. I receive daily text messages on their progress, and full reports when I come home. If you need a dependable pet-sitter with reasonable prices, definitely give Barking Life a call. read more

When my 85 year old mother fell hill, we hired Elizabeth who did a spectacular job watching her two Bouviers. Kind, thoughtful, highly organized and completely dependable, she brushed them at night, mastered their complex pill regiment, and even brought in the trash cans. I cannot recommend her highly enough. Thanks again Elizabeth! If you have any questions about this recommendation, contact me at ste phen 74 0 a t yahoo do t com. Remove the blanks and use an at sign. read more

Elizabeth and her staff took impeccable care of our 5 pets (yes -5...) while we were on a few vacations this year. We have 2 cats that are special care, and 3 rambunctious dogs. Elizabeth came to visit us before our trip, took down our care instructions, reviewed them with us, and spent plenty of time getting to know our pets. While we were gone, I knew that our animals were safe, happy, and very well cared for! I couldn't recommend Elizabeth enough! read more

Elizabeth and her team have been taking care of our Pug Melly and our house for months now when we travel. She does a great job; for though and pays attention to the details. We definitely recommend her. read more

Great care given to our "kids". Time was taken to make them feel comfortable for the 4 days we were gone. Selecting any other sitter is doing a dis-service to your pets. read more