Love The Oaks!! My dog loves coming here and they are great at making anxious dogs feel at home.read more

The staff here is excellent. My dog has been going here for over a year, he comes home from a play…read moreday and is completely exhausted. That's hard to do with an 18 month old boxer.

My Pete seemed to be okay when he was brought back. The facility was clean and he had a bath &…read morenails trimmed. Everything worked out very well!!

I would strongly recommend that anyone considering Tails of Texas get all pricing in writing before…read moreleaving their pets. Before boarding our two dogs, we called and discussed pricing with a staff member. Based on the information we were given, we agreed to move forward and dropped our dogs off for a week stay. When we returned to pick them up, we were shocked to find out that the price had essentially doubled, bringing the total bill to $592. When we questioned the drastic difference, we were told that we must have spoken to a new employee who provided incorrect information. The explanation was that there were new people working there and that a mistake had been made. Unfortunately, there was no effort to honor the price we were originally quoted, no meaningful solution offered, and no management escalation available to address the issue. We were simply told that the amount due was $592. Passing the blame onto a new employee does not excuse the situation or make it acceptable. If a business provides a quote and a customer makes a decision based on that quote, the business should stand behind it. What has made this situation even more concerning is the condition of our dogs after returning home. According to the records provided to Tails of Texas, both Kacie and Callie weighed approximately 16 pounds before their stay. After returning home from a one-week boarding stay, both dogs now weigh approximately 12 pounds. The weight loss is visibly noticeable, especially in Kacie, and we can clearly see her ribs. The facility had both dogs' weights on file prior to boarding, making the amount of weight lost during such a short stay even more concerning. When I called to express my concerns, I was told that staff in the back reported that Callie was hyper, ate only a small amount of her food, knocked the rest over, and refused to eat the rest. However, that directly contradicts the report card we were given at pickup, which stated that the dogs devoured their food. Those two statements cannot both be true. At this point, I believe one of two things happened: either the report card was pencil-whipped and filled out without accurately documenting what actually happened during the stay, or I was lied to when I called asking questions about my dogs. Honestly, based on how this entire situation has been handled, I wouldn't be surprised if it was both. Either way, it is completely unacceptable from a business that is being trusted to care for people's pets. The inconsistent explanations have only added to our concerns. As pet owners, we trust a boarding facility to provide accurate information about our animals' care and well-being. When the written documentation says one thing and staff later says something entirely different, it raises serious questions about how records are being completed and whether they can be relied upon. I was told by the front desk staff that I would receive a phone call from the owner/general manager regarding these concerns. I hope they take this situation seriously and are willing to address both the billing issue and the condition in which our dogs were returned. Based on our experience so far, this has been one of the most disappointing and unprofessional customer service experiences we have encountered. Between the unexpected billing, the lack of accountability, the conflicting information regarding our dogs' care, and the condition in which our dogs were returned, we will not be returning and cannot recommend this facility to others.

I found this wonderful place for my dogs when we are taking longer trips! I love the fact that…read morethey're further out from the city and have property for the dogs to be able to wonder like they used to when we lived in the suburbs. My dogs are accustomed to being around, just our family and don't always be friend new people readily. They immediately took to the owner, Brian. Our dogs are on a diet where they have a mixture of dry and wet food that require refrigeration or freezing. That was no problem at all for the owner to accommodate. The fellas looked well cared for when my son picked them up! My son forgot to check for the dogs blankets when he picked them up and Brian kindly drove them down to the city where we live so that the dogs would have them. I will definitely use Hicks Farm again and I highly recommend them!

Zelda, our German shepherd/husky mix, boarded with Brian for nearly two weeks while we were on…read morevacation. Before she went, I'd worked with her on sit, down, take it, leave it, and some spins with decent success. Brian took what she had and built on it, adding heel, come when called, turn, and stay. He returned a noticeably different dog. When we hit some bumps shortly after, he came back out and spent a solid hour with me going over what was actually happening...not just commands and corrections, but why she was behaving the way she was and what she needed from me to feel secure. (Spoiler: she needed me to be more confident and consistent.) He has a way of cutting straight to what matters without overcomplicating it, and more than once he said exactly the right thing at exactly the right moment. What struck me most across both experiences was how much genuine wisdom he brings to his work. He's clearly someone who has learned his craft through deep experience and observation, and it shows in every interaction with the dog and with the owner. On top of all of that, his pricing was incredibly reasonable; boarding and training combined for what many trainers charge for training alone. We felt genuinely taken care of. Kind, patient, perceptive, and exactly what we needed. Highly recommend.

WONDERFUL!!! My baby looks like a million dollars! I highly recommend Foxmoor grooming. Terri is…read morethe best!

Took Chikee for a buzz cut today. Teri does a great job with my sweet mini poodle…read more She also offers mobile grooming.

We are new to Texas and have tried 4 other daycares before deciding Camp Bow Wow was the one!…read more PROS: Clean facility Friendly staff Lobby smells good and my boy always smells good when I pick him up User friendly mobile app Always has space for him/appt not required. Love the enrichment options and different theme days Daycare package options Reasonably priced bath/grooming options Air conditioning** Main reason in choosing them is the other daycares set a 'nap time' and had my boy crated. He's free range! He would cry when I'd take him to the others and run out as soon as I picked him up.

Please reconsider before bringing your pet here…read more Since the change in management, the quality and standards of care have noticeably declined. In the past, pets could freely enjoy time outside to socialize and play with others while waiting for grooming or pickup--no special request was needed. Now, however, it seems you must explicitly ask for your pet to be let outside, or they're kept in crates for extended periods, sometimes from 9:30 AM until almost 5:00 PM. For pets with high anxiety, like our doodle who struggles with being confined to small spaces, this is distressing and far from the previous standard of care. Additionally, we encountered communication issues. When we hadn't received a call about our dog's pickup and the day was nearing close, we tried calling for an update but received no answer. We also noticed that grooming quality has diminished, with grooming services seeming rushed and lacking attention to detail. The cut our pet received was much shorter than requested and poorly executed. These new policies, combined with increased prices and limited staffing, have led us to seek alternative care options. We urge other pet owners to carefully consider their options as well.

I'd totally recommend! Went beyond and above expectations. Sent pictures daily and responded…read morepromptly. Would use again no doubt.

Mesha is amazing with Tex! She sends pictures to show how much fun he is having! I'm afraid he…read morewon't want to come home! Highly recommend!

Kash has been more than accommodating for my fur babies distinct needs. Shes very attentive and…read moresends frequent updates on their stays. It's been about 5 years now and i feel like she loves them like her own so,I will continue to go to her for my boarding and whelping needs So my fur babies can get that continuation of care.

I had wonderful service from her last year when she delivered my puppies for me 2 were on the verge…read moreof death and she brought them back to life with no tools just her hands an etc she had no problem getting a lil dirty with the delivery whatever it took to make sure the puppies made it cause i last minute called her and i wasn't prepared for the puppies being born myself #doggyDoula #whelping # whelper

Highly recommend KFPI! The training, support and guidance Britney (and Jess too!) provided made a…read morehuge difference in refining skills and behaviors with my therapy dog. My dog is now so much more responsive and focused while walking in a variety of environments and situations. Britney and Jess both have a wonderful and genuine passion for dogs. They balance this passion well with supporting owners in a knowledgeable and patient way so you and your dog can be successful. My dog and I look forward to continuing our learning with Saturday group sessions. I highly recommend KFPI!

The people here are great, and they really care about your dog and that it receives proper…read moretraining. They know how to use proper training, emphasizing rewarding proper behavior, and work to train the owners, too (a very important step). I've used multiple trainers and boarding facilities over the years, and Kona's stands out as by far the best..