Always a great visit here. We've only been a few times yet the whole staff has our dogs' names…read morememorized and always greets them cheerfully when we come in. Exceptionally clean establishment, very communicative staff.

Found this place on Yelp (duh!) when I was looking to switch from another boarding facility that I…read morehave been taking my furbaby to for the last 4-5yrs. Their interview process was so professional; talked me through everything upfront so I knew what to expect. Facility: very clean! My dog never comes home "stinky" even after a few days of boarding and all-day play. Also appreciate the ability to check on my doggy via the live feed cameras. Staff: so far everyone I've interacted with has been very nice. I was a helicopter mom the first time I boarded my baby with them and, in addition to stalking the live camera feed (I have no shame), Devin was patient with me when I called and gave me a play by play on how my dog was doing. Summary: Camp Bow Wow for the win.

Have recently started taking my pup Anya here after trying several other daycares in the area. This…read moreis by far the best daycare she has been to. She is always excited when I drop her off and always seems to have had a great time when I pick her up. The groomer did a great job too giving her a haircut and bath. One of the things I really appreciate is that they send several pictures throughout the day, and in each of them she always looks like she's having a blast. I love that she is outside most of the day, being able to run around in the grass. Not sure in an indoor pen or on turf. The staff are all super friendly and you can tell they all really love the animals in their care. Would highly recommend!

Groomer is amazing and dogs always look great, boarding staff is very helpful & friendly and dogs…read morealways excited to go play!

Fairfield Animal Hospital made me and my cat feel comfortable. After my first phone call the day…read morebefore , and being a transplant from California, I was still a little reluctant. That being said , I was overwhelmed by the front end staff and how they handled my Senior Burmese. My cat was comfortable , I was at ease . and my experience very satisfying.

you see a different dr every time. some are good and some are not. more bad then good. one older…read morelady dr, was rude and dismissive, then I canceled a appointment but I did not do it 24 hrs in advance and they charged me 50.00!!!! bad customer service, exactly why I changed vets.

My dog came in looking homeless and came out looking like a well groomed pooch!…read more They are very knowledgeable! Like I had no idea what to do Ruth my dog ( got him from the pound). They explained all my options. Once groomed found out my dog has dry skin and they told me what I can do to help Plus the prices are great!

I dropped Mia off here today for the first time after setting an appointment yesterday over the…read morephone. They were really pleasant and informative. The shop opens at 7AM and I was told I could bring her by anytime before 10AM. The location is really close to my home and easy to spot from the street. Look for the building that say Dog Training in big white letters across the front. Very close to the intersection of West Little York and Queenston next to a small tire shop. Upon walking in I was really amazed at the fact that it doesn't smell or look like your typical dog groomers. It is extremely clean.. modern and minimal in design. Thankfully no pets running around or waiting in the front to be picked up like some places. Prices are listed by size/weight on the counter and shows included services. I opted for an all inclusive package that includes bath, nails, glad expression and teeth for $20 bucks for my 8lb chihuahua. I brought her shot records when I arrive and they made a copy. I also had to fill out a brief info sheet with my information for them to keep on hand. Mia was a little nervous as usual but I got the vibe that they were dog people and caring so I trusted them with my baby. I appreciate that they called to verify if I wanted them to cut her whiskers before they did it. I declined because she's never had them trimmed and I think she looks cute with them the way they are. Like a little catfish lol! 1 hour later they called to let me know she was ready for pick up. Her nails were done really well (low & even) and she smells super fresh. I think this will be our go-to Groomer going forward. They also do Dog Training, Daycare and overnight Boarding. I might consider those services in the future. Like I said I'm impressed and I would definitely recommend them to anyone who wants quality pet care.

I'm sad to post a bad review.:( we have been boarding our dog here for over 3 years and it has…read morereally gone down hill. I used to recommend Urban Mutt and now I will not bring my boy back. I'm not sure if management changed or what? The facility used to have longer hours (6:30am-6:30pm) and gradually the hours have shifted (7:30am-5pm) which isn't as convenient when you're traveling. This also makes a longer night alone for my pup:( this last visit he came home so thirsty, very stinky and exhausted. He slept for 2 straight days. Urban mutt used to post videos every day and there was not 1 post over the 4 days he was boarding. They also seemed short staffed. For these many reasons, I will be taking our dog to a new facility.

Urban Mutt Retreat is the BEST!! We highly recommend them. The team truly loves dogs and it shows…read more They took exceptional care of our senior dog when I was worried about boarding him. Our dogs have always been happy and relaxed when we pick them up. They helped socialize our German Shepherd and she loves hanging out with the pack outside. We definitely recommend Urban Mutt!

I found this wonderful place for my dogs when we are taking longer trips! I love the fact that…read morethey're further out from the city and have property for the dogs to be able to wonder like they used to when we lived in the suburbs. My dogs are accustomed to being around, just our family and don't always be friend new people readily. They immediately took to the owner, Brian. Our dogs are on a diet where they have a mixture of dry and wet food that require refrigeration or freezing. That was no problem at all for the owner to accommodate. The fellas looked well cared for when my son picked them up! My son forgot to check for the dogs blankets when he picked them up and Brian kindly drove them down to the city where we live so that the dogs would have them. I will definitely use Hicks Farm again and I highly recommend them!

Zelda, our German shepherd/husky mix, boarded with Brian for nearly two weeks while we were on…read morevacation. Before she went, I'd worked with her on sit, down, take it, leave it, and some spins with decent success. Brian took what she had and built on it, adding heel, come when called, turn, and stay. He returned a noticeably different dog. When we hit some bumps shortly after, he came back out and spent a solid hour with me going over what was actually happening...not just commands and corrections, but why she was behaving the way she was and what she needed from me to feel secure. (Spoiler: she needed me to be more confident and consistent.) He has a way of cutting straight to what matters without overcomplicating it, and more than once he said exactly the right thing at exactly the right moment. What struck me most across both experiences was how much genuine wisdom he brings to his work. He's clearly someone who has learned his craft through deep experience and observation, and it shows in every interaction with the dog and with the owner. On top of all of that, his pricing was incredibly reasonable; boarding and training combined for what many trainers charge for training alone. We felt genuinely taken care of. Kind, patient, perceptive, and exactly what we needed. Highly recommend.

Love The Oaks!! My dog loves coming here and they are great at making anxious dogs feel at home.read more

The staff here is excellent. My dog has been going here for over a year, he comes home from a play…read moreday and is completely exhausted. That's hard to do with an 18 month old boxer.

We needed a pet sitter for a full month and trusted our Great Dane with Tina, the owner, and her…read morecompanion Luna. They did an amazing job. Our dog was well cared for, calm, and well behaved when we came back. It really showed how much love and attention he received. This is also a Veteran-owned business, and they were kind enough to help a Veteran in need, which meant a lot to us. We are very thankful and highly recommend them to anyone looking for a caring and reliable pet sitter.

From the owner: At WildHearts Petventures, we believe pets deserve more than the basics—they deserve joyful…read moreadventures, care, and connection. Based in Cypress, we go beyond standard pet services like dog walking, pet sitting, and boarding by offering unique experiences that enrich your pet’s life. From exciting dog adventures on local trails to cozy in-home care for cats and other pets, we provide personalized attention that keeps tails wagging and hearts at ease. What makes WildHearts special is our mission-driven approach: joyful adventures, care, and connection for pets and their people. As a veteran- and mom-owned business, we understand the importance of safety, trust, and flexibility. Every service is tailored to your pet’s personality—whether it’s helping a shy pup build confidence, giving energetic dogs a healthy outlet, or making sure cats and small pets feel secure and loved while you’re away. With boarding, drop-in pet sitting, enrichment walks, and guided Pupventures, we’re here to give pets the best of both worlds—comfort at home and adventure outdoors. Our positive, enrichment-based care ensures your pets are not only cared for, but truly thriving. When you choose WildHearts Petventures, you’re not just booking a service—you’re joining a community that celebrates the wild hearts of the pets we love. Let’s give your pets the adventure-filled, love-packed care they deserve.