Brought in a coat with stains (food, wine, etc from holiday parties) and it came back spotless. And…read moreI didn't even have to tell them where the spots were. Highly recommended.

I called ahead and was requesting a nearly unreasonable turn around time to get a suite cleaned…read more The lady on the phone was friendly and they agreed to make it happen. When I went to pick up today, the owner and the lady I spoke with on the phone were both in. They informed me of the bad news that their conveyor system broke and they are unable to get anything down for customers. HOWEVER, the incredible owner and employee remembered my situation and went out of their way to guarantee that my suite was ready for be fore closing. Incredible service, great price. Highly recommend.

Love this dry cleaner. They do a great job and I always get my items back quickly. Price is fair as…read morewell

Green cleaners who did an excellent job on a wool coat and silk dress - both we were hesitant to…read moregive to a new cleaner (new for us as recent transplants). The staff was very helpful, the store is clean, they use green/planet friendly processes and most items are fine within a few days. We'll definitely be back!

I cane in on a Sunday after to wash a large comforter, one too large for my home machines. I was…read moreimpressed there was an attendant there considering it was Sunday. She was very helpful. The place was amazingly clean. I liked the tables and chairs they had best the door to read and pass the time

Great staff who are always there to help with whatever you need done . Clean , affordable prices .read more

My experience with Deluxe Dry Cleaners was amazing. My best friend's wedding was September 5th. On…read more8/29, I swung in and asked if they were able to clean my man's suit and dress shirt and have it ready by the following Wednesday, 9/3. Even though they were closing for the long weekend and Labor Day, they said it would be no issue at all. I ran it back in to them later in the day and they had both ready with no issues. Both of my interactions with the younger gentleman at drop-off and the younger lady at pick-up were nothing but peaceful and enjoyable. Very kind staff, and great service. It's a family-owned business, I would highly recommend to anyone in the area!

This hometown Dry Cleaner is amazing! They really helped me out when my Dad passed away and I…read moreneeded things fast. They also helped me out another time when another dry cleaner couldn't. I would totally recommend this small dry cleaner any day! Thank you!!!

terrible cleaners. they got 4 pair of pants dirty one time with black chalk all over them. They…read moreruined one of my pull over sweaters. Unfortunately, I decided to give them another shot. i took 4 more pants to this store. they did not get out any of the stains. When i asked why, she said you have to tell us. All of the stains were removable by me wetting my finger and brushing them off. When i asked why they didn't remove the stains, this horrible, obnoxious woman said that I could go work in their spot removal department. How despicable? Blond haired woman in her 50s. Not ok. Probably needs to be fired. I will never return to this cleaner. I would aboid this place! Aaron

Amazing cleaners!! They go above and beyond to be helpful, and are SO fast! One of my husband's…read morepair of pants had a hole in the pocket, and they offered to fix it for us while his items were there. They do such a good job - highly recommend!

One of the cleaner places in the area - also all the machines are usually in good working…read morecondition. The staff when working are friendly and attentive. They offer a service where they wash your clothes for you. The parking is why I give this place 4 stars and also I wish it was open later.

Clean environment and friendly and helpful staff. Extra large dryers are a great option. Parking…read moreout front.

This was my first time using them, and it will absolutely be my last. They completely ruined my…read more$150 sweater, kept it for over two weeks, and then refused to offer any refund or resolution. I was originally told I'd get my sweater back the same day, but instead I ended up making nine separate trips to the store between 10/25/25 and 11/12/25 just trying to get updates. The employees were unhelpful and gave me a different excuse every single time. The most unbelievable one: I was told my sweater wasn't ready because they were "waiting on a part that was on the UPS plane that recently crashed in Louisville." Not only was that impossible--they had already had my sweater for over a week at that point--but using a tragic accident as an excuse was incredibly disrespectful and completely unacceptable. No one at the store ever answered the phone despite multiple calls, and I was never able to speak with a manager. The very last time I went in--when they finally handed me my ruined sweater--the employee told me there was "no way" for them to even know whether they could issue a refund. Another lie. That's when I asked for the owner's information and emailed him directly (Josh Pinkey), but he never responded either. I rarely leave negative reviews, but this experience was unacceptable from start to finish. Save yourself the time, money, and frustration--go literally anywhere else for dry cleaning.

I dropped off a bundle of shirts for the tenth time and asked for a light starch. When I picked…read morethem up they were not starched at all. They said customers had complained that the starch was too heavy so they quit starching. I asked for a re-do and they did them over at no charge. I requested a light starch. They came back with an incredibly heavy starch, almost like paper.

I went to the Widmer's dry cleaners in Madeira for the past three years. I will not use them…read moreanymore. On my last visit, I was charged $41 for 3 men's dress shirts to be dry cleaned. This used to cost $15. When I asked why it is now $41, I was told Widmer's now only cleans based on what is recommended in the garment tag, not on what the customer wants (I have had this issue in the past and they always reverted to dry cleaning how I asked). This new approach makes no sense and my business is going elsewhere.

Update: I had a tricky experience indeed, but I talked to the Owner who was wonderful to speak with…read moreand he definitely made it RIGHT! Thank you so much for your care and concern.

Their work is exceptional, reasonably priced and, they are conveniently located. Their customer…read moreservice is great too.

I don't have a ton of dry cleaning, by during the winter I have a few sweaters that require it. I'm…read moreacquainted with the owner of Cleaner Concepts so I decided to start using his business. I got exceptional service from the employees and the prices are better than other cleaners in town! And they're quick! I love being able to pick stuff up next day! I had a Sherpa pullover that I needed cleaned between two business trips (I was only home for 2-3 days between the trips). They were able to get my item cleaned in time for me to pack it for the 2nd trip! All other cleaners I called told me it would be longer. I was and am so grateful for Cleaner Concepts and their efficiency.

I only used their services once, but I WILL return. I had a…read morepair of men's slacks altered and they were perfect. I WILL go back again!!

I dropped off two Scottish kilts and some ghillie shirts that needed dry cleaning for a conference…read moreI was about to attend. I then realized I forgot to remove the shirt laces before submitting. When I picked them up I saw everything was expertly cleaned and found the laces nicely tucked away in an attached envelope. The staff was kind and professional.