I called Mike over the weekend about my portable Giantex washer as it was not draining well. I left him a message, and he got back with me first thing on Monday! He said this particular washer is foreign and he is not able to work on it, so I said thats fine and proceeded to call other appliance repair shops. Everyone said the same thing "its foreign and they don't work on these particular washers" I was running out of places to call, and thought it would be better to buy a brand new washer. I get a call and its Mike! he actually calls me back, and at least try's to help me with my washer, and gives me a few things to try, and after speaking to him for a few minutes recommends another guy in Flushing. This is rare to find someone who actually cares, and takes the time out of there day to help you. Thank you Mike. I will definitely buy a whirlpool just so I can have you as my repair man in the future. read more