Did the special A/C tune up they had for the spring. Super easy to set up appointment. Tech came…read moreout and looked everything over and gave an honest evaluation of everything that was needed. Gave price upfront of extra services and did not pressure to buy anything. Tech kept me updated on everything with pictures. Overall a very good experience

So far two fantastic experiences. First one they spent a couple hours trying to diagnose my…read morefurnace acting up. Turns out it was my air filter being too restrictive. Tried to tune the furnace anyway to accommodate it, which was actually kind of fun to watch all the different ways it could be done. No other HVAC technician I've ever worked with before has done that. A/C maintenance went great too. First company I've ever hired that didn't try to sell me an entirely new unit just due to a faulty capacitor. Even gave me the model number of the capacitor to replace if I want to save money and do it myself (I'm reasonably handy so it's something I'd probably do). I'll be using them for as long as they give great service!

I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

I read the Yelp reviews for Astera before I reached out to them, and the 5-star reviews are spot…read moreon! I sent a message via Yelp on a Sunday night and they immediately scheduled our oven troubleshooting for Monday afternoon. Their front office staff is incredibly responsive! George (technician) arrived timely and was very thorough. He explained things to me every step of the way. He is approaching this very methodically - ok, so it's not the igniter, let's look at the next link in the chain... I saw George called out by name in other Yelp reviews, and I understand why he comes so highly recommended! He called the manufacturer to discuss his findings, but the manufacturer tech team wasn't available. He let me know he would be calling them again in the morning and that he would reach out to me with an update. I've had plenty of negative or so-so experiences with other service technicians from other companies. This experience with George / Astera is so positive that I'm posting my review even before the service is completed. Astera will be getting first crack at all of my appliance and HVAC service calls going forward.

Furnace wasn't working and they showed up a couple of hours later. Quickly diagnosed the problem…read moreand even gave me some helpful suggestions going forward.

The new AC was installed quickly and considering our needs. Thank you - glad to support local!read more

Furnace stopped working after I replaced the batteries in the thermostat. Jaime came over at the…read moreagreed time and date. Within 10 minutes he determined the power lead in the thermostat was not properly connected. He tightened the connection and the furnace resumed function. Very courteous and friendly. We had a good time about the issue because I installed that thermostat. It worked until I pulled off the cover to replace the batteries. Hiring them again for a complete HVAC health report.

Jaime/owner was great. He showed up when he said he would, he got finished in less time than he…read morethought it would take. He checked the furnace thoroughly to make sure everything worked. And, he is very personable and did not leave a mess. Trustworthy company.

Visser has helped us repair our furnaces until is was time to replace them. We replaced 2 furnaces…read moreand air conditioners. Kevin was great giving us quotes for various options. Brad was very knowledgeable! Brad and Mike removed and installed everything. We are very pleased and highly recommend!

Disappointing because we have always been satisfied with Visser. Called specifically for filter…read morechangeout and maintenance. Tech worked for 30 minutes and told us we need a new filter and be sure not to buy the cheap ones. Thanks for advice for $140. We will not be using Visser again.

Great folks, great service and amazing pricing. Definitely should be your first call on anything…read moreHVAC. Could've upsold me on the most expensive option but didn't.

Locally owned business thats very responsive!…read more When I returned from vacation I had an air conditioner issue. The usual company I use was not available so I reached out to Hero. The impressive part was the quick response from Vlad who is the owner and a technician. He was able to send someone the next day. The person figured it out and got it fixed. However, something was off on the repair which I noticed and Vlad again quickly came out to correct it. These days it's hard to get the type of attention and response from most businesses. Also things inevitably go wrong and you want to make sure you can trust a business to correct any issues. They do both very well!

This place lived up to their reviews - so happy to have found them. They quickly installed a new…read moreApril Air unit on my newer furnace at a fair price. I will now use them for all of my HVAC needs. Thank you, Ragano!

I recently had my 25 year old furnace and ac system replaced by Ragano. John and his team were…read moreawesome to work with especially, the attention to detail in the ductwork to make my whole house humidifier work in a tight space. They did all the work neatly in a timely manner as promised. I'm very meticulous when it comes to work being done in my home, and I'm totally satisfied with the installation that Ragano performed.

My heat gave out on what turned out to be the coldest morning of the year so far--not exactly ideal…read moretiming. I called iTemp in a bit of a panic, and Jimmy arrived within 30 minutes. He quickly figured out the issue, sourced a replacement part (covered under warranty), and had everything up and running in under an hour. The whole experience was impressively fast, the service was excellent, and the price was more than fair. I'd absolutely recommend iTemp!

Jimmy's service was straightforward, honest, down-to-earth, and highly communicative. Answered all…read moreof my questions and gave me helpful tips for taking care of the furnace. Exactly what I was looking for. Absolutely recommended!

Still no Call back from…read moreThese scammers. Absolute shysters. DO NOT USE THEM. unless you do not want your heating ac fixed and spend hundreds of dollars for absolutely no resolution. Zero zero Zero stars. AVOID

Absolutely the worst. They Could not figure out the problem on multiple trips. Charged me a…read morelot of money anddddddd Still broken. No problem it's 30 degrees out. Should be cited and closed by the BBB. If you are not able to perform the simplest of jobs and then charge hundreds of dollars for said failure, you should be shuttered !

Time for an updated review! I recently hired Val to address another issue wit the furnace (totally…read moreunrelated to what he initially fixed) and again he did a fantastic job. Got the job done, was fast to respond and again, worked with my schedule and needs. Val and his team are the best!

Val has handled our HVAC needs a few times this year (A/C maintenance and replacement of the…read moremotor/logic board for furnace), and we plan to continue using Cold Zero for our future needs. Response time is quick and scheduling is easy. Most of all, I don't feel like I have to be on high alert that I'm being overcharged or sold needless services. Val has always been transparent about cost and explains the work he's doing thoroughly.