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    A New Leaf

    4.9 (8 reviews)
    Open 10:00 am - 5:00 pm

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    Bostonwood - Bedford - Bostonwood of Bedford -- Great Wall Plaza : 331 Great Road / Route 4 & Route 225, Bedford                     Storefront

    Bostonwood - Bedford

    (12 reviews)

    $$$

    I bought a desk and an unfinished bookcase from Bostonwood Furniture and am extremely satisfied…read more This was my first time purchasing nicer furniture (I was on a grad school budget until recently!) and the experience was great. I currently live in New York City, but I knew I wanted to go with a New England based business since Maine is home for me. I know there are a lot of New England based furniture shops to choose from, but Bostonwood seemed to offer the best value. The sales and delivery staff were all helpful, professional, and friendly. They even finished and delivered my order a little sooner than quoted. The desk is particularly beautiful and feels sturdy and well-built. The unfinished bookcase is just what I was expecting, and is a huge step up from the discount ones I used to buy back in grad school. I'll certainly return to Bostonwood in the future to replace the rest of my silly grad-school-budget particle board furniture!!

    Great custom work!!! We have worked with Bostonwood before…read moremaking a peice of furniture for us and were really pleased, so when we decided to add some 'built-ins' to a new addition that we just finished, it was an automatic option that we wanted to check out. Originally I was planning to build everything myself, but after completing a few of the cabinets, I realized that I really didn't have professional finishing capabilities (specifically painting) that we wanted and that it was going to take me way longer than I originally planned, so we took our design to Bostonwood to get a quote. We worked with Mike in the Bedford store. On our first visit, we discussed the project, which involved 2 components (a library wall and wall-to-wall desk) and included some of the custom elements that I wanted to make sure were included in the build. After discussing everything in detail he came back with a quote that was extremely competitive!!!. At the beginning of the process, they delivered a set of CAD drawings and renderings that showed the proposed finished cabinets. They provided us several different color rendering, which helped us visualize even better the finish prooject so we could make the final finish decision. I also asked them to provide a second set of drawings with CAD measurements and details so I could verify the measurements and construction (which they gladly did). We made a few alterations based on the these. The build took a few weeks, during which Mike reached out and kept us informed of the progress. He also took a couple of last minute changes that I realized would be required (fortunately I realized these before they had cut anything) When the product was delivered, the team was extremely polite and brought the peices directly into the new addition space, helping me get them into place. As they were bringing them in, I noticed a small change that required them to take the peices back to the shop, which they were more than happy to do. In the end, when they were re-delivered, we were SO pleased and with them installed are very happy with the finish look they give to this area in our home. They are already in full use and being enjoyed. I would highly recommend them and fully expect to visit their store for our next project.

    BoConcept - Boston - Indivi sofa by BoConcept ft. in our Newbury showroom  (Photo Credit: A Louis Jean Media)

    BoConcept - Boston

    (6 reviews)

    Back Bay

    BUYER BEWARE!!! Lies, non-existent customer service, missed delivery dates, zero communication, and…read moreconstant excuses. I waited months for a furniture purchase while delivery dates were missed multiple times, with delays disclosed only after I repeatedly chased the store for updates. There was zero proactive communication throughout the process. I've had the great misfortune and displeasure of having to deal with Anthony Goode, one of the proprietors. He needs to get a serious lesson in customer service and hospitality or get out of the retail business. After the second missed delivery, he was unapologetic, deflected responsibility, and refused to provide a guaranteed delivery date. When asked to put everything in writing--including delivery commitments or compensation--he insisted on phone calls only, an apparent attempt to avoid a written record. After extensive back-and-forth and continued refusal to provide basic accountability or a firm delivery date, I was forced to cancel the order. Despite this, the business has refused to issue a refund of my 50% deposit. This is an unscrupulous and deceptive business operation that avoids transparency and accountability at every turn. Save yourself the time, stress, and money--do not shop here. Buyer beware!!!

    Just want to give a huge positive shout out to Nathan at BoConcept in Boston…read more I visited my son in Boston and found the store on a whim. Nathan was completely gracious and very experienced with the creative and sales process. I returned to Atlanta to share some thoughts about a sectional sofa that I saw while in Boston. Later in the week Nathan remembered me and was so helpful during the long distance purchase process. Cudos to Nathan...cant wait until the new piece is deliveded. Michel

    A New Leaf - furniture - Updated May 2026

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