Went in for routine checkup with the oil change. Fast and straightforward. This is why I am writing…read morethis review. The staff let me know that my radiator had a crack. Video taped it for me to show me. Recommended that I fix the problem within a few weeks. Just had that work done at a great price for being loyal. I don't always get a price lower than competitors. I don't always have the most convenient situations. But, I have ALWAYS, and I mean ALWAYS have been treated extremely respectful, important, and appreciated, with the best work. Ray, Christian, and all the mechanics, a BIG Thank You and Blessings. Great Business!!!!!!!!

Visited the other day since my car needed an oil change. The service was straightforward and didn't…read moretake very long. Nothing unexpected came up, so I'd probably come back here next time.

I took my Land Cruiser in before Thanksgiving because my headlights were flickering and going out…read more Robert called me and told me that my radiator was leaking and needed to be replaced. He replaced it and said that he will need to rewire my headlights bc everything was wet from the leak. He told me all this could be done in a day, so I dropped my car off at 8am. Around 4 I called to check in and he said they were just now getting around to looking at my headlights..... He kept my car for a few days and finally when I went to get it my right headlight was fixed but my left one was not. I texted Robert that it was still flickering and without even needing to look at it he said he will order a part and let me know when it gets in after Thanksgiving. I believe he said the part was a relay, but not sure bc he doesn't write any itemized receipts for customers. He also charged me an extra $100 for new light bulbs without my consent. I took my car back last week for them to install the part and paid $245 for it. it didn't fix it... it's like they didn't even try bc if they did they would have turned on my headlights and seen it was flickering... honestly my fault for not checking at the shop. A nice man from my apartment building works on European cars and offered to look at it. He figured out the problem in 10min. Ordered me a part and fixed it in my parking garage lol All that to say, I'm very disappointed in this shop.

Knapp is truly the only mechanic we trust. After Pep Boys told us a certain part had to be replaced…read morebecause of a sensor issue, we went to Knapp for a second opinion and thank goodness we did. They figured out the part didn't need replacing at all, it just needed to be cleaned. They saved us a ton of money. That honesty alone earned our long-term business. We've taken our older car there a few times now, and every single time I brace myself for a big bill but every single time the price ends up being way more reasonable than expected. They're upfront, honest, and always quick with repairs. If you're looking for a trustworthy, fair, and reliable mechanic, I highly recommend Knapp. They've been amazing every time.

I reached out to All Star Auto Clinic after receiving a list of recommended repairs from the Mazda…read moredealership, one of which was going to cost almost $2k. They quickly responded to my inquiry and got me scheduled to come in. The team did their own diagnosis of the car and instead of just agreeing with Mazda, they said they didn't even believe the $2k repair was even necessary at that time. They found a couple additional small items that they recommended I fix, but were never pushy or trying to sell me on anything. From the time I reached out and throughout the process the team communicated well. They handled all the other recommended repairs same day for significantly less than the dealership wanted to charge. These guys are honest and well priced and I highly recommend them for any car work you need done.

I just got a sensor and battery replaced at All Star in my 2015 Ford Escape. Originally I got a…read morediagnosis at the ford dealer but decided to shop around a bit after getting their quote. Both of those services at All Star were done for cheaper than ford quoted the sensor replacement. The team was easy to communicate with, gave me updates on when the parts were coming and when the car would be ready. You can tell why they have such a good rating, I will be back the next time my car has an issue!

Most trustworthy auto experience I have had. After YEARS of overpaying for services at BMW, I…read morebrought my car here on a recommendation. My battery had been a bit funky with the recent storm and my car refused to start several times. Mark and Vinny were professional, knowledgeable, efficient, and most importantly, taught me about my car! Services were affordable, which I appreciated, but the two of them also showed me how to replace my battery as they worked. This level of transparency is very rare in my auto repair experience. I will definitely be coming back for my future auto needs.

They were very quick-got me in same day and was there for maybe an hour. They were kind and polite…read moreas well. I'll be going back!

Firestone at Preston and Summerside is great. Maurice and Mike always do a stellar job. I will not…read moretake my vehicle anywhere.

I purchased a set of brand new tires from the Spring Valley location assuming that I would be good…read moreon tires for at least 25,000 miles. However, hydroplaning through 2 rain storms with a little over 9,000 miles of wear I discovered that both tires are completely bald!!!!! The guy Nate talked to me as if he was going to do me a favor by telling me "bring it in and I'll see what we can do". I decided to take my car to another Firestone location only to be told they could not find that I had purchased any tires (come to find out this was due to the fact that Spring Valley had entered the work order under a car I no longer own and didn't bother to fix it) Then I was given a replacement price of over $500 that Discount Tire beat by over $200. After sharing my experience with my co-work I was told "Yea, my family and I stop going to Firestone years ago".....Now you tell me!!!! Discount Tire customer for life!!!!

These guys were great! One of them, I wish I could remember his name, rescued me from accepting a…read morewrong diagnosis at a major company across the street. I also had them install a door handle a few days later. The charges were very reasonable. I definitely recommend East Dallas Automotive!

I recently had an accident with another insured driver- I was able to choose my body shop for…read morerepairs- instantly chose East Dallas Automotive. They have been so easy to work with. The owner is responsive along with the others he has employed. They have made working with my own insurance and 3rd party insurance companies seamless. Great work! A few items popped up after repair and they quickly came to pick car up and returned back within a 24 hr period. All concerns were addressed. Thank you East Dallas Auto!

Took my Audi Q5 in and Knapp was incredible. Called ahead and got a quote over the phone. Brought…read moreit in and they Fixed it same day and had great conversation with the owner Robert while I waited. Would give more than 5 stars if I could.

I had an issue with my axle that put me in a big bind. I was unable to drive far and many places…read moresaid they couldn't help. Robert and his team said they would see what they could do to get me back on the road and happy. His mechanic took it upon himself to refabricate some parts by hand that were damaged. After a short amount of time the talented mechanic had fixed everything and was able to repair various damaged parts. I'd HIGHLY recommend Knapp auto due to their experience and "we can fix it" attitude. - Dustin

A friend recommended this shop to me. So, took my baby (Jeep Renegade; std transmission; ~8yrs old)…read morein twice as planned - for BIG items and oil changes. Finally, a shop that helps me plan/ budget. See reasons why they are now "my place" 1. Got my vehicle back from two planned services - BIG items. The identified problems were FIXED and NO unexpected new issues over the past ~6 mths drive time since the 1st repair was done and ~2 wk since 2nd repair done (but lots of mile - couple of road trips, lol). 2. Their bumper-to-bumper inspection is detailed in a an online report (pics; vids; descriptions). It identifies critical issues (fix now); concerns (fix to prevent bigger issues); consider (future items). The report helped me to plan/ budget the repairs. 3. After asking for the full report, they provided even though they knew I might have sticker shock which I did. They patiently walked me through and answered my many questions via the phone, and let me take time to decide on options: keep/invest or trade in. The report allowed me to consider new vehicle (prices/longterm commitment) vs. the one-time fixes. With a shop that truly fixes the problem and no unexpected new problems, am keeping my baby; well that and she is fun to drive, lol. 4. The online report/ front office staff (Connor; Averie) are able to keep up with my extremely busy work schedule; are genuinely professionally patient with a non-mechanical person (me); if they didnt know the answers they asked the mechanics and got back to me quickly which provided insights on the repair options and then let me decide what works for me/ my budget/ my future plans. ...Again, this shop is now "my place".

Overall, the experience was good. The staff was friendly, and the repair was done correctly. My…read moreonly complaint is that the service took longer than I had planned for.

AaAMAZING...! These guys managed to get here early quickly diagnose my car ..and also showed me…read moresome other potential issues which they fixed for free..! Major repairs included VTECH replacement and new correct size battery installed...cleaning up the electrical connections as they went... I definitely recommend these guys..! They are professional ...knowledgeable..HAVE the correct tools and best of all they communicate EFFECTIVELY..! Price was fair and affordable great value for work performed..

Jake did some repair/maintenance on my truck. Price was very good and service was excellent. Plus…read morehe gave advice/answers on a few questions I had and was very pleasant to talk with. I've got a few more things to do and will most definitely be having him do the work. You can't go wrong with this business.

I rarely leave negative reviews, but I feel it's important to share my experience so others can…read moremake an informed decision. We brought our BMW to Integrity 1st Automotive on Belmont in Lakewood because it was idling rough and showing drivetrain malfunction warnings after rodents had chewed some wiring (which had already been professionally repaired before we arrived). After dropping the car off, communication was very slow and we had to repeatedly call for updates. After a few days, we were told the vehicle needed spark plugs, an ignition coil, and an induction service. When that didn't fix the issue, we were told to replace the turbocharger boost sensor, then the mass air flow sensor. After spending $1,409, the car was still doing the exact same thing as when we brought it in. Near the end of the process, the shop found a hole in the intake tubing and wanted to charge $600 to repair it. While they did agree to split that cost, it added to our frustration because it felt like the real problem was never clearly diagnosed from the start. We were even told to "drive it through the weekend and see if it works," which did not inspire confidence. To make matters worse, when we picked the car up we discovered the windshield washer tubing had been broken off, something that worked fine before the visit. We also noticed new rattling/chattering noises under the hood as if it wasn't properly put back together. At this point, we are left with an unreliable vehicle, a large bill, and the original problem unresolved. This experience did not reflect the level of integrity the company name promises, and we felt frustrated and taken advantage of throughout the process. I hope management will take this feedback seriously and improve diagnostic practices, communication, and quality control so other customers don't have the same experience we did. Lastly, I received an email from the Vice President, Andrew Wheeler, checking in a week after we got our car back. Basically checking in to see how the car was running. I wrote him back a lengthy email listing all that had happened and asking for them to make it right. I never heard back. I also called and left a message. Never heard back. Think twice before taking your car to Integrity 1st in Lakewood.

Can't recommend this place enough. My wife's car battery died after we went to another place to…read morehave it installed and Integrity 1st Car Pros were nice enough to give her a jumpstart and inspect the battery (which was installed incorrectly by the other shop). Entire team went above and beyond and this is our new go-to spot for all auto needs going forward! Have already recommended this spot to close friends and family. Thanks again