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    A Mattress and More

    3.7 (3 reviews)
    Closed 8:00 am - 8:00 pm

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    2 years ago

    mattress was new but springs came up after a few months!! I wouldn't recommend buying from this shop! he didn't want to refund me

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    6 years ago

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    6 years ago

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    Chris F.

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    American Furniture Warehouse

    American Furniture Warehouse

    2.1(579 reviews)
    12.6 mi
    $$
    Established in 1975
    Family-owned & operated

    I was visiting my uncles apartment in Phoenix in January and saw some bedside lamps I really liked…read more I found out they were sold at AFW, so when I got back home to Oregon I decided to reach out to see if they would be willing to ship some of the lamps to me. My mom also wanted the lamps, so it took about three weeks from when I first emailed and when I received the lamps. (I was pleasantly surprised they would ship them to me without spending the 8,000.00 shipping minimum) They shipped them to two separate addresses and they did research on the cheapest way to ship them. I really apprecieatd that. Once they shipped it only took about 2 days to get to my mom and 4 days to get to me. I worked with Tena from the Thornton Colorado store.

    Had a desk delivered and the technicians putting together did not put all the pieces on it. The…read moredesk wobbled. They hid the missing parts under my bed. The screws were stripped. I called American furniture and they sent a technician out a few days later to see if they can fix it. The technician was here for 20 minutes and made the call to get me a new desk delivered. He did not attempt to take the desk apart and put it together again. The company then sent me confirmation that they were exchanging the broken desk for a new one. A few days later the delivery people came back and at first tried to act like they were technicians inspecting. The desk to see if I actually needed a new one. I had to tell them the appointment was for an exchange pre my receipts. They brought the new desk up but instead tried to fix my old desk in a makeshift way and told me "there it works you don't need a new desk." Mind you, the missing parts are still not put on and the screws are still stripped. I asked the if they were refusing to deliver a new desk and they again stated "your desk works " and refused. And then walked out with the new desk and refused the delivery leaving me with a broken desk "that works" according to them. The makeshift fix they appplied isn't even correct. If I were to take this desk apart to move I would not be able to put it back together. Both of the delivery people (a white and black guy) were some of the most incompetent and rude criminals I've ever encountered in all my years of having definitive delivered. They both refused to give me their names. I had to call the store and actually ask if these guys worked for them and whether I should call the authorities or not. I still don't know. But they portrayed themselves as American furniture employees but who even knows. I will be seeking all available remedies if this does not get resolved. Hoping the company can fix this but regardless this is some of the worst customer service I have ever encountered. Who knows if these delivery folks were just rouge or if this is an overall company strategy to swindle documented returns and exchanges due to company error Be careful.

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    American Furniture Warehouse
    American Furniture Warehouse
    American Furniture Warehouse

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    Sears Grand

    Sears Grand

    1.8(52 reviews)
    8.4 mi
    $$

    Had a really pleasant experience here yesterday. I bought some items to order for pickup. The store…read morewas big and filled nicely inside, it like the typical rundown sears. The store associate at tools was a very nice elderly gentleman who showed me where item pickup is. It's in a unmarked section of the store, a bit hard to find. The man working the pickup counter was very nice and helpful. He got my order all picked up and really in under 5 minutes. He made my experience so much better, since it was a bit deserted and hard to find. I'm so happy with the level of service. They have a ton of clothes too, and I head the auto center is nice. Thanks guys!

    I really wanted to support Sears but I'm filled with regret…read more On 2/10/20 we went to Sears and tested out the mattresses. We found one we liked but decided to go check out a few other places. We came back a few hours later and the place was deserted. Typical, but there was a guy working earlier in the mattress department but he was now gone. We asked the one and only cashier for assistance in the mattress department. She paged for assistance but said there would probably be nobody to help us because the guy from that department was on lunch. We were set on buying 2 mattresses from Sears so we waited 30 minutes. We returned to the lone cahier and asked if anyone could help us and she said no. We told her we were ready to spend $3,600 on mattresses and just needed someone to ring us up. She told us there was nobody to help us. We asked if we should just go somewhere else and she said yes. Discouraged, we headed out. We passed an office and I saw 2 employees sitting there. I stuck my head in and asked if anyone was working the floor. A manager jumped up and said she could help us. She was worthless! She had no idea what she was doing. 30 minutes later the original mattress guy returned from his lunch and tried to save the day. Unfortunately, the beds were ringing up incorrectly. The employee paged the manager repeatedly for another 30 minutes until she finally returned his page. Move ahead to 2/19/20, we're supposed to receive a call when our order is ready for pickup on the 18th but no word. So, I call on the 19th and they tell us our order is ready. We drive 30 minutes to the distribution center to pick up our order. The employee automatically knows there's an issue. He said he unloaded the beds the day before and noticed one of the bed frames were missing and let his manager know. He said his manager said it wouldn't be an issue. He was very apologetic. Mistakes happen. Then we were told the bed frame wasn't available until 2/28/19. We asked for the bedframe to be delivered for free. We paid $3,600 for 2 beds and the manager threw a fit that we wanted one of the bedframes delivered for free. She finally agreed. Today, 2/28/20, our delivery time is between 6pm and 8pm. I receive a call from Jose the delivery man at 6:50am (way too early!) saying he can't deliver that late in the day and to text him an earlier time. I sent him a text at 8:35am saying between 4pm and 6pm would work. No response. I called him at 6:58pm and no response. It is now 8pm and no delivery. I called the distribution center at 8:05pm and spoke to Jeff. He told me delivery drivers were not allowed to alter deliver times outside of the two-hour window unless approved by the customer. I did approve an earlier delivery time but no response. I was told the driver had checked out for the day and someone would call me tomorrow to arrange another delivery date. This whole experience has been horrible! Will I ever receive my bedframe? I will never shop at Sears again. Disappointed, Nicole B Sear Grand Thornton 01831 Distribution Center 8827

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    Sears Grand - Jewelry

    Jewelry

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    Mattresses on Weekends

    Mattresses on Weekends

    5.0(1 review)
    12.6 mi

    After a while of dabbling around with the idea of purchasing a mattress for another as a gift .. I…read moremade my way down to Mattresses on Weekends where I was warmly greeted by Eva... Eva is calm, she knows her stuff.. you can tell she's dedicated to her company... so much in fact she won't force you into anything... confident enough to know you'll make the best decision.. Needless to say, Eva was right ... I couldn't find better value without extreme compromises in quality... so I decided to purchase a mattress box spring set from them .. and couldn't be more pleased.. Thank you Eva ... it was a pleasure to meet you...

    From the owner: At Mattresses on Weekends, we want to simplify and personalize your quality of waking up…read more Mattresses on Weekends is your, locally owned and family operated, community mattress store with a goal to conduct business with integrity and treat our customers with respect. We want you to rest easy knowing that you didn't overspend for your mattress purchase from us. So we'll beat any competitor's price by brand. How do we do it? We enlisted the help of a couple major local mattress factories and, together, we are able to produce and provide the same designs as the leading mattress retailers for much, much less - without dealing with the middlemen. We stock Simmons and Serta. We also carry high quality low priced mattress sets from a variety of other brands in all sizes, even RV sizes. We buy for less and, therefore, we can sell for less. No phony "deal of the day" or sales that mythically change on a weekly bases. What you see is what you get - a quality, comfortable mattress at a great price every day.

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    Mattresses on Weekends

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    A Mattress and More - mattresses - Updated May 2026

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