Why is the Brake Lathe broken for 2 months here. A large sign on the window says "Brake Drums and…read moreRotors Turned" . You shouldn't advertise what you don't do.

This location has rather coarse customer service. Timing on parts ordered online was not accurate…read moreand delayed a day later that the system originally said they would be ready. When I called to verify parts, I was handled by someone that seemed put-off by my request. You guys need to step this store up a bit. There are far too many choices these days to be like this.

Every time I've gone to this place they never have the parts I need and they always send me to the…read moreAutozone in Manor.

Having either our Elgin or Manor locations close by; has at times proved a challenge. Either the…read moreparts are there or the sales staff is quick to order the part; but then fails in either notifying the customer that they are there or no contact at all. It is somewhat annoying that it takes awhile to get eye contact or any kind of greeting from staff and waiting on someone to even acknowledge you there, but to quickly be declining in customer service is another fail. Years of going to either location, yet the Elgin one has become more of a hassle than convenience. You "prepay" for your part on one day and "promised" it will be delivered the next day; no call or contact of any. Then the customer continues calling each day and told "not in yet"; until finally 3 days later, another employee takes some initiative to look into their delivery supply and told it's there (no apology or acknowledgement of guilt/courtesy for delay). First, staff does not convey "confidence" to the consumer; when they state "well, the computer says this is the part for the car" and when we ask if they have knowledge of possible reasons for the confusion-do not answer "I have heard that happens"; when our mechanic comes in with us and shows that part does not match the car. The return is simple enough, but does question of whether to return again instead of Manor. Due to urgent needs of any mechanical work on one's vehicle and being aware that all parts stores have some delays in their deliveries; it is still "going the extra mile in courtesy " by showing empathy--there will be repeat business.

Called to ask about their parts and the guy who answered was very friendly and helpful. Showed up…read moreabout an hour later, I was able to easily figure out where I needed to go for what I was looking for. I was in for just a replacement rear view mirror. It was pretty hot outside but to my delight they sold cold beverages inside. Found the exact one I was looking for and it was affordable at 12$. Only downside (on my part) was when I was there looking through different cars to find my part, I lost my necklace and have been pretty torn about it.

Awesome deals served up by friendly staff seven days a week; what's not to love?! This place has…read morereally been a blessing to my small business over the years. Thanks AWAP!

Not try to eat over charge someone…read more Basically all I need is a mechanic to show up at my shop and provide their labor skills. I am providing all the parts tools and everything necessary to do the job and they wanted to charge me $3500 to do so. Average cost from other shops in the area if I took my truck there and dropped it off and gave them nothing or only around $2500

I recently chose PAI Automotive for a needed car repair after posting a request online. PAI…read moreAutomotive was the first to send a response and offered the best price. Francisco and his team diagnosed the problem and provided a thorough report to me that I could understand describing the issues and the recommended parts and procedures that were needed. I gave my approval, and they actually provide the courtesy to pick up the car at your home and then deliver it back to you at no additional fee! They called me to let me know how the repair job was going and provided the estimated time of completion. The also provide inspection services to pass the emission tests for your car registration. It was perfect timing as my car had failed a recent inspection. They diagnosed the emission sensor that was needed and had my car reinspected and provided the documentation I needed to get my new sticker. Other mechanics I had tried could not figure out what was needed.!!! So, my car was delivered to my home with the repairs completed and the inspection passed document to get my new tag. I will now continue to use PAI Automotive for all of my vehicle repair and maintenance and highly recommend them.

What a gem! We searched for weeks to find a company that could sell us and install a trailer hitch…read moreon our 2025 Toyota Grand highlander. Some of the Toyota dealers were unresponsive or not interested. Other Toyota dealers want approximately $2400. After posting on etrader we received a call from Joshua of Texas Hitch & Truck Center. after a couple of phone calls with questions we had we decided they were our best option. They were really terrific and we paid less than have the price the dealer were charging. Both Joshua and Hector provided the full support we needed and they did it within hours. A really trusting and positive business. No tricks and no worries. My wife and I highly recommend Texas Hitch & Truck Center for their technical knowledge, quality work and great price. Antonio V

These guys were awesome and honest, communicated well and also had great suggestions, I will be…read morereturning here to have more work done in the future!

Angelo was friendly and very helpful. I had a bad tire so I got another tire from a similar vehicle…read morethere with the wheel and he helped me put it on my car (which isn't even what they do). The tire and wheel was cheaper than a used tire from ASAP tires in Bastrop. I give this business a five star ***** review.

I Wrecked my Vespa and the employees were extremely polite kind and patient. If you ever have to…read morepick up a car in salvage, I would recommend them. They service all of Basyrop co .

These guys are awesome. I recently had a second BlackVue dashcam install performed at their shop…read more They installed my first BlackVue dashcam several years back. Professional, prompt and friendly customer service. I have recommended this shop to friends many times and will continue to do so in the future.

Awesome experience / prompt service. When I needed help / support, they responded quickly via…read morephone call.

As always quick and easy service. I don't need to go there much but I have always come away happy…read more They know their stuff and freely share advice.

I came here about a week ago! i had the pleasure of meeting the Assistant Manager for this location…read morewhich he was very helpful!! Besides him solving my car problem he went out of his way to make sure I got the best deal and explained what the issue was. I'm very pleased with this young man! I will be coming here again! thank you !

I have only been here a few times, as O'Reilly's is 2 blocks from my house, but that is about to…read morechange. I was looking for a fuel-line coupler for my Bobcat track-loader, BOBCAT DIDN'T HAVE IT!!!??? So on the way home, I thought I would try A-Line. When I arrived, the door was opened for me, and there were four employees stationed in their tiny shop, so I only waited in line about 5 seconds. After giving the very polite, and articulate employee a vague/incorrect description of what I needed, he handed me two different options of the part in about 30 seconds. I am very impressed. Every business in America, if not the world needs to model their business model after A-Line. Winners 100%

These guys are the professionals in automotive. None of that condescending "I'll tell you what you…read moreneed" nonsense. Justin is the best in the business and will make sure to get you what you're looking for. Don't waste your time at the "fast-food" auto stores. Go here.