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    O'Reilly Auto Parts

    3.2 (6 reviews)
    Open 7:30 am - 9:00 pm
    Updated 2 months ago

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    Autozone

    Autozone

    (8 reviews)

    Every time I've gone to this place they never have the parts I need and they always send me to the…read moreAutozone in Manor.

    Having either our Elgin or Manor locations close by; has at times proved a challenge. Either the…read moreparts are there or the sales staff is quick to order the part; but then fails in either notifying the customer that they are there or no contact at all. It is somewhat annoying that it takes awhile to get eye contact or any kind of greeting from staff and waiting on someone to even acknowledge you there, but to quickly be declining in customer service is another fail. Years of going to either location, yet the Elgin one has become more of a hassle than convenience. You "prepay" for your part on one day and "promised" it will be delivered the next day; no call or contact of any. Then the customer continues calling each day and told "not in yet"; until finally 3 days later, another employee takes some initiative to look into their delivery supply and told it's there (no apology or acknowledgement of guilt/courtesy for delay). First, staff does not convey "confidence" to the consumer; when they state "well, the computer says this is the part for the car" and when we ask if they have knowledge of possible reasons for the confusion-do not answer "I have heard that happens"; when our mechanic comes in with us and shows that part does not match the car. The return is simple enough, but does question of whether to return again instead of Manor. Due to urgent needs of any mechanical work on one's vehicle and being aware that all parts stores have some delays in their deliveries; it is still "going the extra mile in courtesy " by showing empathy--there will be repeat business.

    PAI Automotive And Inspections

    PAI Automotive And Inspections

    (21 reviews)

    Not try to eat over charge someone…read more Basically all I need is a mechanic to show up at my shop and provide their labor skills. I am providing all the parts tools and everything necessary to do the job and they wanted to charge me $3500 to do so. Average cost from other shops in the area if I took my truck there and dropped it off and gave them nothing or only around $2500

    I recently chose PAI Automotive for a needed car repair after posting a request online. PAI…read moreAutomotive was the first to send a response and offered the best price. Francisco and his team diagnosed the problem and provided a thorough report to me that I could understand describing the issues and the recommended parts and procedures that were needed. I gave my approval, and they actually provide the courtesy to pick up the car at your home and then deliver it back to you at no additional fee! They called me to let me know how the repair job was going and provided the estimated time of completion. The also provide inspection services to pass the emission tests for your car registration. It was perfect timing as my car had failed a recent inspection. They diagnosed the emission sensor that was needed and had my car reinspected and provided the documentation I needed to get my new sticker. Other mechanics I had tried could not figure out what was needed.!!! So, my car was delivered to my home with the repairs completed and the inspection passed document to get my new tag. I will now continue to use PAI Automotive for all of my vehicle repair and maintenance and highly recommend them.

    O'Reilly Auto Parts - autopartssupplies - Updated May 2026

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